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Kogan Agora Smart LED TV (Full HD) KALED55SMTZA (55") Questions & Answers
9 questions from our users
Bernard H.asked
Need a firmware upgrade on my tv sent to my email which is [email protected]. Please?
Jane Hasked
Can I connect a Nintendo Wii to my smart TV? I am using the red, white and yellow cables but the TV is saying No Signal. I have switched the Wii on and off and it's still saying the same thing. I also cannot connect my DVD player to this TV either, I am using the HDMI cable but it is also saying No Signal. I have never experienced problems like this with any other TV I have purchased.
No answers
Electrosatasked
Please i need firmware model Kaled55smtz. Because my TV is stop to logo. Any ideas?
1 answer
Ross x.Kogan
Hi, thank you for your question.
We are sorry to see that your TV is having issues with its boot cycle.
Please contact our Help Desk for technical and warranty assistance here: https://www.kogan.com/au/help/
Caspianasked
Hi hope your well I am looking for a good movie app for my Kogan tv. Any help?
No answers
Zaraasked
Why can't I watch anything through the google play movies and TV app on my TV? Keeps telling me "play back isn't supported on this device"
No answers
Ken.Hasked
How do I obtain firmware upgrade for KALED55SMTZA model tv?
Kristy Masked
My tv is just under 3 years old has decided not to work at just comes up with the white background with Kogan Logo. The "help" website is useless as it says to contact the help line which is closed. on the website in the q&a it says there is an update but I am unable to locate them on the website. could someone please help!!!!
3 answers
Hi Kristy, I do not know how to access updates on the website. I suggest you contact Kogan.
Ross x.Kogan
Hi Kristy,
Sorry to hear about this the issue with your TV. In some cases this can be resolved by reinstalling the TV's firmware. If you get in touch with us directly we'll be able to provide you with the firmware file and the the installation instructions.
You can call us on 1300 304 292 8am to 8pm on weekdays, and 10am to 6pm on weekends (AEDT). Otherwise you can also submit an enquiry any time on our help centre here:
I have never had to contact them but am sure that if you call in the times advertised you will find someone there. Gordon
Paulasked
My kogan tv remains on the white screen with kogan logo and will not change from this. Can you advise a solution?
1 answer
Ross x.Kogan
Hi Paul,
Thanks for your question!
This should be relatively simple to resolve for you. The best thing to do would be to get in touch with our Support team who will be able to assist you.
We can be contacted on 1300 304 292 or at the following link:
https://www.kogan.com/au/help/question/new/
cherylasked
Is there an update for this tv?
6 answers
nope
Not to my knowledge ... I have had no updates from Kogan .... good luck dealing with them ...
Receptions continues to be a problem-just got to get the aerial in the right position .
Still have a lot of trouble with the so called 'keypad" using the remote-definitely NOT smart(the TV that is )
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