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We are on our second fridge of this model,
We are on our second fridge of ths model, first died overnight after 3 months, [we lost a lot of food] it was replaced after a 2 week wait. And was replaced with a damaged fridge with a dent on the door, which was replaced after several attempts as they [LG] didn't send enough parts at first.
The air curtain [which the salesman told us about as a unique feature] does not work.
Even service personal made the remark when it died, "oh yes this one is made in China".
This is very disappointing as we have never had trouble with a high end fridge previously.
We have asked for rectification within 10 days as we are very sick of this.
Purchased in March 2021 for $2,300.00.
3 comments
I've said all that needs to be said right now, I have spoken to the dealer twice and Laser repairer once about this matter for no result. Unless you can do something, I will start action to get a refu... Read more
nd for this item as I am sick and tired of this matter.LG A.LG
Hi Peter,
If you could please email me on [email protected] with your details I can look into your case and may able to help resolve this issue for you.... Read more
Alicia/LG AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
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LG A.LG
Hi Peter,
Thanks for taking the time to reach out. We appreciate your feedback and are sorry to hear you had a bad experience and would like to look into this for you, if you could please contact us ... Read more
on our email [email protected] or alternatively you may also contact us on Facebook so we may action this case for you