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WTG1032WF (White), WTG1032VF (Stainless Steel)Washing Machines Buying Guide
Our buying guide will explain which type of washing machine would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Joanne D.Murrumbidgee Region, NSW
Useless on dirty clothes!
My old 9.5 finally gave up the ghost and this was the recommended replacement. Waste of money from day one. Family of farm workers and when the clothes failed to come out clean, read Manuel that states ‘not for farm house use’. So so disappointed as loved my old LG! Unfortunately would not recommend. Also doesn’t have any filters!
Purchased in August 2021 at Betta Home Living.
1 comment
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Esmond LucasGreater Melbourne (Outer), VIC
- 6 reviews
- 7 likes
- WTG1032WF (White)
- Verified purchase
Super washing machine
Bought this 10 Kg LG washing Machine in June this year, having changed from a Front Loader and have found this unit to live up to all that it states in the manual.The big drum has no agitator and surprisingly the clothes come out very well washed and we are extremely happy with the unit.
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Fails to clean clothes- DO NOT BUY!
Does not clean clothes at all!
This machine has been terrible from the very beginning. All bells and whistles, however, fails to clean clothes at all! Clothes come out dirtier than when going in! Customer support attended and claimed nothing was wrong with machine and to read the Manual. Poor customer care! Pathetic washer! DO NOT BUY!
Purchased in March 2021 at JB Hi-Fi for $1,000.00.
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bbsb007Sydney Surrounds, NSW
- 26 reviews
Not many good features...
This machine is absolutely cavernous when you open the lid. I can fit 2 full sets of bed sheets in there for a wash which is wonderful after our last 7.5kg washing machine, the only issue is that it takes 2.5 hours to wash them and they come out so crushed that I literally have to iron them after line-drying them to have them look acceptable on the bed. The 'Air Spin' feature that is the standard spin cycle on the standard cotton wash spins the contents of the machine for about 45 minutes, wasting energy and squishing them into an obliviated me...Read more
ss around the edge of the machine, and you CAN'T CHANGE THE SPIN cycle on the standard wash. It's destroy or nothing. I've discovered that the only way to get a wash cycle that doesn't take too much time is to select 'quick wash' and change every settings. Water level, wash cycles, rinse cycles and spin. BUT! You can only use the lower 2 spin cycles on this setting, which are also abysmal, so I have to set the load on a separate spin cycle, that isn't 'still waterlogged' or 'absolutely destroy' when it's done. Strike 1. The control panel along the front of the machine is extensive and somewhat confusing. There seems to be a lot of options, however when you actually get down to it there's really very little choice. Most built-in washing cycles aren't suitable for use as they either take too long or don't even cover the clothes in water, and they don't allow you to change much, so overall there's lots of buttons with little use. They also changed the panel compared to previous models. Instead of being a push-down feel, it's a 'touch' sensor, except the sensor is pretty abysmal. I end up pressing the same button many times before it registers, which is frustrating, but the most annoying thing is that because this machine is so big, you have to lean on the instrument panel to reach the bottom of the machine to redistribute clothes when it's off balance (which happens often), which means you end up pressing random buttons with your chest and resetting a wash cycle half way though. It's a really bad design feature to put touch-sensor controls along the part that you lean on to get into the machine. Strike 2. The last issue is the lint filter. It's not removable like previous LG washers. I've googled and looked at the instructions and it seems the only way to remove SOME of the lint is to take the drain plug out of the BACK of it. It's a humungous 10kg washing machine and they expect it to me MOVED every time you want to clean the lint filter...? Again, not real smart. Strike 3. Overall this machine has been a massive disappointment after owning a 7.5kg LG for 6 years previously and loving it. The only plus I can think of is that it washes the clothes fairly well, but you can get that with many other washing machines without all the headaches listed above.Purchased in August 2021 for $1,199.00.
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Amber C.South East Queensland, QLD
Worst Washing Machine Ever!!!!
Purchased from Harvey Norman in December, this machine is a major disappointment! Constantly off balance even though the machine has been levelled. The water level is always too low and I am having to constantly adjust this which means I can only wash when I am home to manage it. So much for the time delay start, I’m too scared given the balance and water level problems. Tub clean 9 hours and 6 minutes!!!! No wonder my electricity bill has gone through the roof since buying this machine. I bought a 10kg machine to wash blankets and doonas, ever...Read more
y time I’ve tried the machine won’t spin them and keeps defaulting back to start washing again! Disgusted that LG are allowed to continue to sell this machine. I’m off to Fair Trading as this is certainly not right! Do not buy this machine!!!Purchased in December 2021 at Harvey Norman for $900.00.
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Melissa L.Sydney, NSW
Absolutely regret buying, devastated to say the least!
Purchased in April 2022 and bought concierge good guys extended warranty. Ridiculous water levels constantly need adjusting. I do 3 rinses and still get some lint or something on the clothes! Tub clean is 7hrs! I am devastated. I would like a complete refund so I can actually buy a washing machine that does what it’s supposed to, I would never have purchased had I known how terrible it was! I think I’ll be speaking with fair trading as a refund is needed. LG can’t even help me get this stupid WIFI symbol off!
Purchased in April 2021 for $1,200.00.
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RonakMistryGreater Melbourne (Outer), VIC
- 10 reviews
- 2 likes
- WTG1032WF (White)
- Verified purchase
its been long time and working great.
having kids we wash cloth very often, i have noticed that total load of wash has been reduced and water consumption is also.. with that ele consumption. its easy programmed and not difficult to use. most difficult is drying this many cloths at a time on cloth-line. ;-), internet connectivity help a bit too..
Purchased in June 2021 at The Good Guys for $899.00.
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JaugustGreater Melbourne (Outer), VIC
- 4 reviews
pleased
pretty large washing machine, bought it online and wasnt aware of the size.
Its pretty good for family laundry and can easily be programmed to adapt to the type of load
I havent used the smart features yet
Purchased in September 2021 at Harvey Norman Appliances Physical Store.
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LeonieSouth East Queensland, QLD
- 2 reviews
- 4 likes
Worst washing machine
We brought this washing machine 12 months ago. The clothes come out with soap on them. The water level has to be manually adjusted. Takes 2 hours a load.Have called LG and where we brought it from and no one rings back. Had a repairman come to look at it. He told us just to keep manually adjusting it and contact the Good Guys. Worst washing machine and services I have ever come across. Still and ongoing issue.
Purchased in April 2021 for $898.00.
2 comments
LG A.LG
Hi Leonie,
We are sorry to hear about the issues you're experiencing with your LG product.
Could you please private message us your contact details so we can discuss your concerns further?
LG Electronics Australia Customer Care
Hi thanks for your reply i would love to actully spreak to someone who would like to listen my phone number is 0411562204 or my email is [email protected]. This hs been going on for months
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Sue22
- 2 reviews
- 1 like
Some concerns
I have some concerns about this machine. I have to stand on a foot stool to reach items at the bottom. It does take a long time to do a load but with a 10 kilo load, I am doing less. My main concern is that the water levels it decides on -they are too small. I have to wait for it to decide how much water to use and then manually increase it, often by a third, to cover the clothes. I cannot set the water level manually.
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Summer RoseSydney, NSW
- 14 reviews
Loads take way too long
This machine takes way way too long to finish a load.
Averagely a wash with 2 rinses will take 1 hour and 30 to 45 minutes.
It’s quick wash option only allows for a tub load of setting 4 which might be sufficient enough for a very small amount of clothing. it’s honestly absolutely pathetic. It takes me days to complete my washing, by the time I’m done I have 4 loads piled up again.
I also don’t find it cleans the clothes really well, I have 2 young boys and almost everything that comes on their clothes ends up staining. Doesn’t seem to ...Read more
get rid of any type of residue that should be removed easily. After only 6 months I’m planning on selling it. On the positive side the machine looks nice, is very quiet and seems to be very sturdy with zero rocking. The 10 kg capacity is awesome. But personally all means nothing when it doesn’t clean good enough and takes forever.Similar opinion? Write a review on ieatwords.com.au!
sunnyMelbourne
- 5 reviews
- 1 like
Best top loader
I am so happy with this product purchase. It was built just to fit nicely in the laundry space in my new home. The washes are great. the features are excellent and user friendly. The choices of stings is awesome and I love the water saving option. Energy rating is reasonable.
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BobSydney, NSW
- 10 reviews
- WTG1032WF (White)
- Verified purchase
Great Results
We replaced another new machine that couldn't do the job with this 10kg LG washer.
It gets a lot of use at my place.
My wife is a chef and gets through large amounts of chef clothes and my son is a tradie and his stuff gets very dirty.
This machine copes with everthing with ease.
Lots of useful settings and washes well.
If you are looking for a larger machine this is a great option.
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KimSouth East Queensland, QLD
- 15 reviews
- 16 likes
- WTG1032WF (White)
- Verified purchase
Impressed so far (early days)
I don't usually write a review this close to a purchase... but hey, I can always edit later LG :)
It is quiet, easy to set up, lots of settings but easy to understand even without reading the manual, the layout is logical...meaning it makes sense.
No sign of lint, it goes through the cycles without bouncing around the floor.
I found the set up easy and straight forward. The 4 stars for power and water where the selling point for us on this one, both are rising in cost each year in Australia and the highest you can get (with a low purchase ...Read more
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Vic L
- 2 reviews
- 2 likes
- WTG1032WF (White)
- Verified purchase
Loading capacity
With our machine being a 10KG machine is the supposed loading weight 10kg of dry clothes or wet clothes or full to the brim?
Would be good if the machine was manufactured with a built in weight indicator.
In an attempt to save electricity the built in start system is great.
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FoggersPerth, WA
- 14 reviews
- 1 like
Its quiet, it doesn't rearrange furniture and it cleans clothes
My old 9.5kg washer packed it in after 10 years of service. I went straight to market looking for a machine that washed quickly (so no front loader was in the market) and could take the washing for a family of 4. I pinpointed the LG for size and relatively low water usage.
My wife was a bit gobsmacked at the colour, but was pleased by the interface on the console as the buttons are at the front. I hear you all screaming, my kids are gunna touch that, but you can lock the console. We were a little bewildered at the wifi logo on the machine as ...Read more
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CP90Western Australia, 6107
- 4 reviews
- 3 likes
- WTG1032VF (Stainless Steel)
- Verified purchase
The perfect washer!
This washer is the best I have ever had - thorough washing, quick, efficient, energy and water saver, you name it! My family cannot live without it now. The 10kg load is perfect for our family of four. Absolutely no regret in buying amazing washer!
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Questions & Answers
Kerrieasked
I purchased this machine in dec 18 from harvey norman, on the spin cycle it is extremely loud and sounds like a jack hammer, very annoying, has anyone else come across this is it normal ?
2 answers
Hi Kerrie, no it’s not normal but this terrible machine has so much wrong with it, it’s just another thing on the long list. Mine makes the same noise, we check it’s level every week but it still does it.
So frustrating as its a terrible loud noise, have you tried speaking with LG, Might video it and go back to Harvey Norman
hans hendriksasked
I connected my new wtg1032but after switching it on it wont fill with water.???
No answers
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LG A.LG
Hi Joanne,
Thanks for taking the time to reach out. We appreciate your feedback and are sorry to hear you had a bad experience. We will pass on your feedback to the appropriate Team as we strive to improve our customer experience.... Read more
Alicia/LG Australia