LG WTG6532W / WTG7532W / WTG8532WH / WTG9532WH / WTG9532VH Questions & Answers (page 2 of 3)

Large cotton was takes one hour and thirty eight minutes. Ridiculous

Actually now you mention it my clothes do get a lot of lint! i have just stopped washing anything with towels / tea towels etc. That seems to help

Hope to read an answer to this issue. Driving me crazy!

Hi guys, did you get an answer for the lint showing up on your clothes. We have the same model (WTG8532WH) and the problem has just started after 18 months.

The two long rectangular casings inside the drum

JGE
The two long rectangular casings inside the drum
JG

I don’t know. But if you know how to adjust the soak time can you let me know please!

No, I dont have this problem at all. We do separate loads for towels, dark and light colours etc and I put items like stockings and bras into lingerie bags (most likely to tangle). No issue with lint either.

Yes- all of those problems- and more!! I am so disappointed with this machine- I have had many over ny lifetime, this is the worst!! And I can't afford another one!!
I cannot go anywhere when I 'try' to wash, as it does not finish a cycle without frustrating problems.- read my review.
so I emphasise with you, this machine wasn't cheap, and it's an absolute DUD!!

No-sorry- but mine makes awful sounds! It's a real worry, sometimes sounds like it might blow up. Terrible washing machine, I can't afford another machine. Very disappointed, !!

Hi Kristine, I have not had this problem but my machine is only a few months old. I did have the same thing with my old machine and the cause was the filters and every other spot that could hide the dirt had it all built up. When my husband took it apart and gave it a good deep clean it fixed it.
Thanks,
Emma

Does it have teh smart phone ap that you can use to diagnose the problem

Our tech called it fuzzy logic.Unlikely they can fix it as we had a lemon too.Best would be to make them take it back before you've had it to long.We had a nightmare trying to deal with LG.Tech said the fuzzy logic is the problem.You either get a good one or a lemon.Call the company you bought it from LG will be no help.The customer service are a bunch of parrots you won't get anywhere with them.

I never come across that problem but yes sounds like pump to me

I have the same problem, have you found an answer to this?

Would be what they call fuzzy logic.Its the programing and could also be a dodgy pump or senser.You'll need a tech.Get it under warranty its common.We had it and a lot more go wrong.
The water has to go up hill to pump out or the machine will drain out during the cycle.
Check the manual insulation page.

Hi. I’m a little unsure to this as well I press both the hot and cold and assume that it would be warm and I’m thinking it is as i havent had any shrinking problems but mayne google it that’s what I’m anout to do as I’d like to know too

Thank you Danielle. Pressing both hot & cold buttons results in a warm wash.

Hi Mate,

The lint filter is built in automatic so you shouldnt need clean it to but a service technican should be able to confirm if thats the case.

Have a look at page 34 of the User Instructions / manual -- (assuming --- not always wise -- that the 6.5 and the 7.5 are of similar construction ), there is a method shown for cleaning the pump casing and filter. Frequency is reduced by design and the task requires access to the rear of the machine. Machines requiring frequent lint disposal usually have the lint trap accessible from the front.
Automatic lint filter cleaning should not be taken too literally. Just as tub cleaning is often overlooked, and that process is in the manual as well.

Hi Bob,
I'm probably not the best person to answer this question as I didn't realise that the machine, WTG8532WH, had a filter, so have never tried to clean it.
I have now read the manual and it says to close the taps, turn on washer, press start/pause.
It will attempt to start washing. When the water stops turn off the power at the power point.
Remove the inlet water supply hose, pull out the filter and clean with a brush.
Refit the filter and and reconnect the inlet hose.
This does not seem to be a very user friendly procedure.
I have not had a problem with lint on my clothes.
However I don't think the machine has enough water if it fills up automatically.
Therefore I always set the water level manually so the washing has plenty of water in the machine to swirl around .

Yes, just put the fabric softener in there and leave the plug. The machine gets the softener out on its own

Thank you for your response Ronnie.
I will try this again. but have noticed that when I have put the fabric softener in this compartment and the machine has finished washing, that the fabric softener is still in there (full). Why would this be happening?? Please advise. Kind regards, Mary.

Not sure what u mean but there is no way to set

Not sure what u mean by set the time u can't do that but if you mean can u preprogram your favorite way to wash like cold only, extra high spin, extra rinse etc then you just press a but that saves your fave way to do a load

Hi Lyn
Seems every machine seems to do something different.With ours it was a problem with the main control board and many other parts went wrong as well.A real lemon.
Our tub clean was about 3 hours but everyone I have spoken to gives a different answer.
The biggest problem seems to be the sensors getting confused with what the technicians call fuzzy logic. The technology hasn't been tested well enough and LG won't admit they have a big problem with the machines electronic boards.
It was like taking to a very poorly programed robot when you call customer service .They blame the user for all the faults .It was a real battle to get them to even come out to look at it.Let alone fix it.Don't say you have used bi-carb or vinegar as they will void your warranty.Check the small print in the very contradictary manuel.
There are more excuant them toses y and contradictions than I have ever read before.
There are alot of people online with complaints about these machine and how they never do what they want them to.
Happy reading
David

Thanks for your response and advice

Hi Lyn,
Our tub clean is also about 3 hours. But my experience with LG service was a bit better they come within 48 hours fixed the problem, I had a block error and couldn't unblock with the trouble shoot. My concern is once my warranty runs out the machine want last long and customer service will be non existent. Last machine lasted for 15 years it also was LG but this one is a big question mark...

Goggle your question and or try resetting it.

Thanks Ray - google brought me here... apparently child lock was on...by pressing both Rinse & Spin buttons together it unlocked it, thanks