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Love my Hills Hoist
I was reluctant at first to purchase a clothesline online but due to not being able to find what I wanted locally, I had no option. Lifestyle clothelines were so very good to deal with. My clothesline arrived within a couple of days and was delivered as per my request. Very happy with the whole process. I have no hesitation in recommending Lifestyle Clotheslines to anyone looking to purchase a new clothesline.
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Heather G.
- 3 reviews
Feedback
Hooray for an Australian company with great customer service supporting an excellent product. Online purchase was easily achieved and delivery to a remote South Australian location readily organised. Installation instructions clear and quickly accomplished.
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Andy
- 2 reviews
- Verified customer
Purchase experience fine, product average
I recently purchased an Austral Retractaway 40 clothesline from Lifestyle Clotheslines. My experiences are as follows:
Pros:
- Purchase online was quick and easy – Lifestyle support person was friendly and helpful
- Delivery was very quick
- Product works and has a greater capacity than my old Hills Hoist
Cons:
- Doing a post to post install means overall cost increases rapidly – over $500 in my case
- $90 per post is expensive for what seems to be a cheap, mild-steel post with powder coating
- Post is already showing signs of bending
- Similarly, $60 for the mount-bar (same cheap materials) also seems excessive for what you get
...Read more
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SwillySydney
- 3 reviews
- Verified customer
All good
Smooth and efficient transaction. Website was great and easy to use. Would have liked the installer to contact me a little more quickly and lead time was quite long, but once it was all arranged- went like a dream
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DebBroulee
Perfect clothesline - Excellent service
We bought an Austral Standard 28 Fold Down clothesline to replace an old and rusted out version we had inherited when moving into our new home. The customer service and advice provided from Lifestyle Clothesline was excellent - it was very easy to determine and choose which clothesline was right for us. We live very close to the sea and wanted something that would stand up to the seaside conditions as well as cater for lots of beach towels, large sheets - this clothesline seems to tick all the boxes. So far it has easily held three loads of washing! We chose the Surfmist colour which is subtle and blends in with the garden surrounds.
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EstherCONCORD
- 4 reviews
- Verified customer
Poor customer service
I sent a photo before I placed my order and ask if my space can be fitted two cloth lines. They said no problem. Instead of telling me I need to stall them 1 meter away from the pool fence. They asked my to pay extra installation and different mount for my concrete floor. I end up paying $300 more for the order. Then a week later they told me the colour we ordered is no longer in stock. Installer came 3 weeks after placing the order and told me I have to install them 1 meter away from the pool fence. As we need to install the shed, space is ver...Read more
y tight. They said we can install them later but he will charge me extra $60 for call out. We have no choice but install them in different spots which we found that finally it will affect the shed and need to be be removed the cloth line eventually. Customer service refused to refund or exchanged because of their wrong advice. Too much hiding cost for the transaction and avoid using their installation service. They just drilled a few holes on the floor and charged $155 each cloth lines and finish in 15 mins.Similar opinion? Write a review on ieatwords.com.au!
LindaKNorth Queensland, QLD
- 2 reviews
excellent
Very easy company to deal with. Very prompt service with great customer service. I used the installation service which was excellent. Very happy with the product. I would highly recommend this company.
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Easy to install, fast delivery!
Delivery was faster then expected.
Very easy to install and matches description online also well priced!
Very strong and sturdy.
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Old to new
Clothesline serves its purpose, but miss old line it was stronger and had more room, this one is easier to put up and down.
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- Verified customer
It works, easy to assemble.
the clothesline was easy to install, matches description on website. Pricing was very reasonable considering we were replacing for a rental. The website very easy to use and loved the afterpay option. Great product.
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KayeWarners Bay
- Verified customer
Never been so excited to hang out a load of laundry!
I shopped around before I decided on Lifestyle Clothesline. There were 3 deciding factors. 1: they offered the Hills Hoist 8 Line at a competitive price; 2: they offered the choice of self- or contracted installation, which I chose for convenience - not having to do it myself or find someone myself to do it - and the assurance that it would be installed correctly by a professional; and 3: they offered Afterpay as a payment option, which meant that I was able to purchase the size that suited my family's needs rather than compromise because of ...Read more
the size of my wallet! It was delivered promptly (ordered on Sun arrived on Wed) and I am extremely happy with the product and found the staff at Lifestyle Clotheslines to be very friendly and attentive. After having a huge original Hills Hoist for twenty years which I loved but was heavy and clunky, we moved and the measly 6-line extendable in the carport of our present house was a huge disappointment. To have the laundry spinning around in the sunshine now after 6 months - my back yard looks an iconic Aussie back yard again, but now with the bonus option to remove and store the clothesline when entertaining!Similar opinion? Write a review on ieatwords.com.au!
RoryBrisbane
- 4 reviews
- Verified customer
Service and fast delivery what more can you ask for
I bought a clothes line and basket attachment form lifestyle clotheslines. I was going to buy online but had a few questions so called them. I was amazed that the staff where very efficient answered my questions over the phone knowledgeably and gave a good recommendation as I was tossing up between two different brands. I was really surprised when the clothesline and attachment I bought turned up 3 days later. They sent me confirmation and update emails about delivery. They even sent me a thank you video. Now that is great service.
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- Verified customer
Good experience overall
Online experience was top-notch. Clothesline arrived quickly.
Would have preferred it if they'd have gotten the installed to contact us after we received the clothesline, rather than sending us the contact details of the installer. We had a little bit of a problem reaching the installer, ended up having to get customer support involved. Minor gripe though.
One thing we weren't too happy with was the installer accidentally scratched the bottom of the main standard when they were moving the locking collar as there was some sand particles in between.
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Bernie G
- 2 reviews
Very disappointed
Service from provider was excellent however the hills product was a complete disappointment. Instructions say lift this to erect clothesline tried for days and finally had to get husband to use multi grips and still a lot of a struggle to get the line up and into place should have been easy after all it’s just like a clothes horse but no way I could have done this. My only hope is that when I need to move it’s easy to put down and will go up again. Brought this because I had never had any issues with the same line I brought a couple of years before
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Great quick service
Ordered the largest hills and it was delivered quickly. Still to install but everything looks good. Looking forward to having room for everything.
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Janetvictor harbor
- 2 reviews
Very large line space but completely retractable; what more could one want?
Very large line space but completely retractable; what more could one want? We live near beach but salt air is not causing any problems.
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Very good clothesline for two of us
Was deliver sooner I expected and installed earlier than within the time frame the installer did a very good job and arrive on time as expected .
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ReverendSydney, NSW
- 3 reviews
- Verified customer
Excellent product and service
Purchased the Austral Retractaway 40 clothes line, Retractaway mount bar and 2 x Retractaway clothesline posts. Very happy with the product. Was delivered quicker than expected. Will definitely buy from them again.
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Clothes Line
There were some issues with delivery of the product, however the staff were fantastic in rectifying that. Great size clothesline.
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The new clothes line enhances our back yard
Fantastic service. Staff are very helpful, have a good background knowledge of the product they are selling .
it was delivered as promised and looks fantastic in our back yard.
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Questions & Answers
Ginni Basked
Have not received clothesline or refund I would appreciate if someone could contact me to resolve this issue
Thank you
Tonyasked
Can the austral foldaway be lowered it's too high for my partner
2 answers
Yes, the austral foldaway can be lowered
Hi Tony, Yes the Austral Foldaway rotary clothesline can be lowered. It does depend on the position of the bar in the ground socket. There is a bar inside the socket that is set by the user when installing. this controls the height of the clothesline. If the clothesline is to high when in its lowest position, the socket would need to be dug up and the bar lowered in the socket, then re-concreted in. Hope this helps.
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