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Reviews

4.7

917 reviews
5
(743)
4
(110)
3
(20)
2
(12)
1
(32)
  • Product Quality
    3.7 (13)
  • Return Claim MadeYes (0) · No (16)
  • Customer Service
    3.3 (13)
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Love my Hills Hoist

published

I was reluctant at first to purchase a clothesline online but due to not being able to find what I wanted locally, I had no option. Lifestyle clothelines were so very good to deal with. My clothesline arrived within a couple of days and was delivered as per my request. Very happy with the whole process. I have no hesitation in recommending Lifestyle Clotheslines to anyone looking to purchase a new clothesline.

Heather G.

Heather G.

  • 3 reviews

Feedback

published

Hooray for an Australian company with great customer service supporting an excellent product. Online purchase was easily achieved and delivery to a remote South Australian location readily organised. Installation instructions clear and quickly accomplished.

Andy

Andy

  • 2 reviews
  • Verified customer

Purchase experience fine, product average

published
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Swilly

SwillySydney

  • 3 reviews
  • Verified customer

All good

published

Smooth and efficient transaction. Website was great and easy to use. Would have liked the installer to contact me a little more quickly and lead time was quite long, but once it was all arranged- went like a dream



Deb

DebBroulee

Perfect clothesline - Excellent service

published

We bought an Austral Standard 28 Fold Down clothesline to replace an old and rusted out version we had inherited when moving into our new home. The customer service and advice provided from Lifestyle Clothesline was excellent - it was very easy to determine and choose which clothesline was right for us. We live very close to the sea and wanted something that would stand up to the seaside conditions as well as cater for lots of beach towels, large sheets - this clothesline seems to tick all the boxes. So far it has easily held three loads of washing! We chose the Surfmist colour which is subtle and blends in with the garden surrounds.

Esther

EstherCONCORD

  • 4 reviews
  • Verified customer

Poor customer service

published
LindaK

LindaKNorth Queensland, QLD

  • 2 reviews

excellent

published

Very easy company to deal with. Very prompt service with great customer service. I used the installation service which was excellent. Very happy with the product. I would highly recommend this company.

Easy to install, fast delivery!

published

Delivery was faster then expected.
Very easy to install and matches description online also well priced!
Very strong and sturdy.

Old to new

published

Clothesline serves its purpose, but miss old line it was stronger and had more room, this one is easier to put up and down.

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  • Verified customer

It works, easy to assemble.

published

the clothesline was easy to install, matches description on website. Pricing was very reasonable considering we were replacing for a rental. The website very easy to use and loved the afterpay option. Great product.

Kaye

KayeWarners Bay

  • Verified customer

Never been so excited to hang out a load of laundry!

published
Rory

RoryBrisbane

  • 4 reviews
  • Verified customer

Service and fast delivery what more can you ask for

published

I bought a clothes line and basket attachment form lifestyle clotheslines. I was going to buy online but had a few questions so called them. I was amazed that the staff where very efficient answered my questions over the phone knowledgeably and gave a good recommendation as I was tossing up between two different brands. I was really surprised when the clothesline and attachment I bought turned up 3 days later. They sent me confirmation and update emails about delivery. They even sent me a thank you video. Now that is great service.

  • Verified customer

Good experience overall

published

Online experience was top-notch. Clothesline arrived quickly.

Would have preferred it if they'd have gotten the installed to contact us after we received the clothesline, rather than sending us the contact details of the installer. We had a little bit of a problem reaching the installer, ended up having to get customer support involved. Minor gripe though.

One thing we weren't too happy with was the installer accidentally scratched the bottom of the main standard when they were moving the locking collar as there was some sand particles in between.

Bernie G

Bernie G

  • 2 reviews

Very disappointed

published

Service from provider was excellent however the hills product was a complete disappointment. Instructions say lift this to erect clothesline tried for days and finally had to get husband to use multi grips and still a lot of a struggle to get the line up and into place should have been easy after all it’s just like a clothes horse but no way I could have done this. My only hope is that when I need to move it’s easy to put down and will go up again. Brought this because I had never had any issues with the same line I brought a couple of years before

Great quick service

published

Ordered the largest hills and it was delivered quickly. Still to install but everything looks good. Looking forward to having room for everything.

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Janet

Janetvictor harbor

  • 2 reviews

Very large line space but completely retractable; what more could one want?

published

Very large line space but completely retractable; what more could one want? We live near beach but salt air is not causing any problems.

Very good clothesline for two of us

published

Was deliver sooner I expected and installed earlier than within the time frame the installer did a very good job and arrive on time as expected .

Reverend

ReverendSydney, NSW

  • 3 reviews
  • Verified customer

Excellent product and service

published

Purchased the Austral Retractaway 40 clothes line, Retractaway mount bar and 2 x Retractaway clothesline posts. Very happy with the product. Was delivered quicker than expected. Will definitely buy from them again.

Clothes Line

published

There were some issues with delivery of the product, however the staff were fantastic in rectifying that. Great size clothesline.

The new clothes line enhances our back yard

published

Fantastic service. Staff are very helpful, have a good background knowledge of the product they are selling .
it was delivered as promised and looks fantastic in our back yard.

Page 5 of 46
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Questions & Answers

Ginni B

Ginni Basked

Have not received clothesline or refund I would appreciate if someone could contact me to resolve this issue
Thank you

1 answer
Fired Up
Fired Up

Contact them directly rather than asking the public

Tony

Tonyasked

Can the austral foldaway be lowered it's too high for my partner

2 answers
Nic
Nic

Yes, the austral foldaway can be lowered

Hi Tony, Yes the Austral Foldaway rotary clothesline can be lowered. It does depend on the position of the bar in the ground socket. There is a bar inside the socket that is set by the user when installing. this controls the height of the clothesline. If the clothesline is to high when in its lowest position, the socket would need to be dug up and the bar lowered in the socket, then re-concreted in. Hope this helps.

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