1281 questions from our users
Johnasked
our freezer door was left open and all the frozen meals defrosted, can they be frozen again?
1 answer
Hannah M.Lite n' Easy
Hi John. For food safety purposes we don’t recommend refreezing any meals that have become defrosted. All frozen items must remain frozen until they are ready to be heated and consumed.
Barryasked
How do I order for 2 people on one account or do I need to make a separate account
1 answer
Kim M.Lite n' Easy
Hi Barry. To order for a second person on your account you will need to add them as a member. Just select "Check/edit your account details" from the menu when logged in online, then select “Add Member”. Then when ordering, you can select the correct member name from the drop down menu at the top of the screen. For further assistance please call 13 15 12 to speak with one of our consultants.
Amiraasked
I live in Westmead, Sydney and would like to know how much it costs per week to have breakfast, lunch and dinner menu. I need to lose 12kgs and am diabetic. Should I be on 1500 or 1200 plan?
2 answers
Kim M.Lite n' Easy
Hi Amira. Our Full 7 Day Meal Plan is $152 for 1200 calories and $166 for 1500 calories. You can view all of our pricing online here: https://www.liteneasy.com.au/how-it-works/meal-plans-pricing/. With help choosing a meal plan you can find our recommendation here: https://www.liteneasy.com.au/how-it-works/recommend-a-meal-plan/. For more personalised advice feel free to call 13 15 12 to speak with one of our consultants.
Thank you
Marnickaasked
Hi. I’m wondering if you deliver to nimbin nsw
1 answer
Hannah M.Lite n' Easy
Hi Marnicka. To find out if and when we deliver to your address simply enter your postcode and suburb here: https://www.liteneasy.com.au/how-it-works/delivery/. For further delivery enquiries please call 13 15 12 to speak with a local consultant.
Ritaasked
Is it suitable for someone with diabetes
3 answers
Not sure how to answer that?? It is lite weight and very easy to use. Not sure how diabetes would hinder usage??
Diabetes needs specific dietary requirements I am asking if lite n easy is therefore suitable
Kim M.Lite n' Easy
Hi Rita. Lite n’ Easy meal plans provide a nutritionally-balanced, convenient healthy diet with a regular meal pattern which is what people with diabetes may require. As individual needs vary though, we recommend you seek advice from your health professional first.
Corinne W.asked
I changed from 1500 to 1200 but i was wondering what the difference is... are the meals smaller? Less snacks? Because it doesnt seem alot different. Thank you
1 answer
Kim M.Lite n' Easy
Hi Corinne W.
The 1500 calorie plan includes additional snacks and items in the breakfasts and lunches each day.
Belinda Y.asked
Can I call up and substitute meals so I have more vegetarian options for lunch and dinner. Pesto pasta when the potato with bolognese is on the menu or cheesy lasagne as a dinner option.
3 answers
Yes they have options you can chop and change to suit your needs
Yes Belinda Y, there are many options for you to choose from, just go into dinners menu and scroll down the tempting photos, they have calorie count, protein and carb amounts above each meal so you can keep track to ensure you are getting enough of everything.
Kim M.Lite n' Easy
Hi Belinda. Unfortunately we are unable to offer breakfast and lunch items for dinner as part of our full meal plan. You'll find our full range of meat free dinners here: https://www.liteneasy.com.au/our-food/meals/dinners/ or call 13 15 12 for personalised advice.
Deedeeasked
Do you cater for vegetarians who eat fish?
6 answers
Yes, login and check out the options available
Yes they offer meatless meals mostly for breakfast and lunch and also have a couple of fish dishes available.
They have a full list of meals on their website .
Thanks very much Emgee
Kerrieasked
Are all the ingredients AUSTRALIAN grown please ?
1 answer
Hannah M.Lite n' Easy
Hi Kerrie. Our aim is to use ingredients that are sourced from local growers and suppliers. At various times in the year we need to source some fruit and vegetables from other countries due to seasonality or quality issues.
Shahlaasked
Does the salad dressing of the "Lemon Vinaigrette" got mustard in it?
2 answers
It was a simple question I don't know why shall I go through many windows and forms? I am just allergic to Mustard and wanted to know- Not appreciating this service. Sorry
Hannah M.Lite n' Easy
Hi Shahla. Yes, our Lemon Vinaigrette does contain mustard. You can find a list of all the ingredients for every meal included in our Summer Menu here: https://ww2.liteneasy.com.au/library/ingredients/Breakfast-Lunch-114.html. For ingredients included in our other meals click here: https://www.liteneasy.com.au/our-food/nutrition/ingredient-books/.
NotHappyasked
What meat is in the Chargrilled Rissoles on the lunch menu?
1 answer
Kim M.Lite n' Easy
Hi there. Our Chargrilled Rissoles contain beef and lamb. You can find a list of all the ingredients for every meal included in our Summer Menu here: https://ww2.liteneasy.com.au/library/ingredients/Breakfast-Lunch-114.html. For ingredients included in our other meals click here: https://www.liteneasy.com.au/our-food/nutrition/ingredient-books/.
Laurenasked
Is there a vegetarian lunch and dinner option
2 answers
Hannah M.Lite n' Easy
Hi Lauren. Although we are unable to offer a full vegetarian meal plan at this stage we do have several options that may suit you depending on your needs. Its best to call 13 15 12 to speak with our customer service team to discuss the options available.
Thankyou. I have done that. L
Anjuli Sasked
Hi I have ndis, can I use my ndis with light and easy? Please call [Number Removed]
1 answer
Kim M.Lite n' Easy
Hi Anjuli. For more information please call us on 13 15 12.
Tarotlovaasked
I have kidney disease and need to eat low sodium, are the meals low in salt?
2 answers
Ring the company. They should be able to help
Kim M.Lite n' Easy
Hi Tarotlova. Our 1200 calorie program is well within the Australian Dietary Guidelines and Heart Foundation recommendations for sodium. However, as your dietary requirements may be more specific, we recommend you consult with your healthcare professional before placing an order with us.
Shell D.asked
Are these meals ok for ppl with gestational diabetes?
2 answers
I guess that would depend upon if you are wanting low carb? Give them a ring or visit their website to see what the nutritional value is. They are very friendly to talk to
Kim M.Lite n' Easy
Hi Shell. Our meal plans provide a nutritionally-balanced, convenient healthy diet with a regular meal pattern which is what people with diabetes may require. As individual needs vary though, we recommend you seek advice from your health professional first.
Jo Bartleyasked
I am not sure that the discount codes online are legitimate, how do I get codes I can insert into my order when I order from the main website?
3 answers
Jo, I have no idea other than the advice they give on the site. Lite n' Easy site is legitimate & secure. Have been ordering from them for a few years now without any probs.
Yes, I agree, no problems there. But where do I find discount codes to be used on that site.
Hannah M.Lite n' Easy
Hi Jo. There are often discounts available, but these may vary from state to state. Its best to call 13 15 12 to speak with your local customer service team to find out more information.
Deniseasked
Are you an NDIS provider?
1 answer
Hannah M.Lite n' Easy
Hi Denise. If you are interested in using Lite n Easy as a NDIS service provider, please email your contact details to [email protected] and we will arrange for a representative to call you.
Liz Rasked
can you heat 2 x same meals in the microwave at the same time? If so how do you work out how long to cook for? And are the containers BPA free?
6 answers
I cooked two lasagna meals in the microwave at once only last night. I had actually prethawed both meals so less time was needed overall. BPA free? Best to check with the company as I don't know.
Thanks JMR, appreciate your response.
I wouldnt, it usually only takes 7 or 8 minutes for one meal.
JoDasked
The weather has been really hot today. Up to 37 degrees in Adelaide. My delivery day was today and I only came home from work at 5 pm.
I'm not sure how long the box was out on the porch. Is it safe to eat?
Deeasked
When will we get different fruit options? I've ordered meals including fresh cut fruit but they've been substituted. I can't look another orange, apple, kiwifruit or fruit cup in the eye ever again!! I love Lite n Easy - been on it over a year now - but the fruit is starting to become a deal breaker.
3 answers
Its difficult as they need to select fruits that will last and that are in season. You could always buy some extra fruit of your own to eat.
Hannah M.Lite n' Easy
Hi Dee. While we are currently limited in the fruits we can offer for a number of reasons, including what will transport well, we are definitely working on adding new varieties of fruit to future menus. You can always swap for any fruit that you like but remember to be mindful of the serving size of your replacement. On average a piece of fruit is equivalent to half a cup (125gm) of chopped fruit.
Thank you Hannah. We - and we know others - can't wait for the day when we see a bit more variety!
We love the pineapple with passion fruit and melons mix, so there is variety there, which is great. An additional day or two of those types of options would make a big difference already.
We are longer term Lite n Easy users, for lifestyle as well as weight loss, and love the variety generally, but having to replace fruit (and bread, actually) is an extra expense that tips the budget.
Thank you and the team for looking into this. Kind regards, Dee
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