??!

Reviews

4.6

25 reviews
5
(21)
4
(2)
3
(0)
2
(0)
1
(2)
  • Product Quality
    4.5 (13)
  • Return Claim MadeYes (0) · No (14)
  • Warranty Claim MadeYes (2) · No (11)
  • Customer Service
    4.5 (13)
Previous
Next

Poor after sales support!

published

Purchased my camper trailer this year and have only had issue after issue. Everytime I would call and tell them I had missing parts or faulty parts they would either hand all me to someone else and say they will give me a call back and won't for ages or they will just try to get me to fill out an online warranty form. If I could take back my camper and get money back I'll be more than happy to and purchased a different camper from a more reputable company with better after sales service.



1 comment
Market Direct Campers
Steve Z.Market Direct Campers
Aff

AffMetropolitan Adelaide, SA

  • 8 reviews

Perfect camper

published

i have a 2015 soft floor . I think it's great and good value for money . I've been in it in a pretty bad winters night heavy rain etc . It held together pretty well and no leaks . Top camper

Adelaide re opening

published

Hi, I am looking forward to Adelaide reopening. Hopefully Kevin the old manager will return as he was a pleasure to deal with. Fixed all our issues and went the extra mile. I never had any issues with customer service when he was running it. Good luck MDC

Caravan & Camper Trailer Shops

Find out how Market Direct Campers SA, Adelaide compares to other Caravan & Camper Trailer Shops

Know better, choose better.

Compare all

Great customer service and awesome van.

published

We purchased a XT17 which has been such an awesome van. There were some issue that have Been fixed by Courtney in WA Eeven though I am I adelaide. She has been great these issue happened about 6 months ago. Have only just around to telling people. You know the saying a happy person tells 2 people and upset person tell 20. And as another comment I do regular maintance on my van to ensure that all nuts and tilts are tight and ready for the next trip. I am really happy with my purchase and would recommend them to anyone.



1 comment
Market Direct Campers
MDC O.Market Direct Campers

Outstanding Customer service

published

The service when I purchased my Caravan from Kevin in Adelaide was outstanding. Its a dam shame they shut Adelaide down. He would have been a loss to MDC.

Page 2 of 2
See all Market Direct Campers reviews

Questions & Answers

Phil M.

Phil M.asked

Market Direct Campers SA, Adelaide

Hi. Have recently purchased a jackson forward fold. Am having a heap of trouble packing it up. Have watched videos and doing as they say. Last 6inches is very tight and lid starts to bow. I've now tried 6 times this morning and getting bloody annoyed

1 answer
Market Direct Campers
Steve Z.Market Direct Campers

How much bedding have you got on it? Too much bedding will make it difficult. Also be sure the steps are retracted fully and tucked in fully against the door when you pack up. This is very important to make sure the poles don't hit them when closing up. I suspect this might be the problem.

Get an answer from our members and Market Direct Campers representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.