Stay away from this company unless you have studied very carefully about their subscription services, terms and conditions. Otherwise you will be charged weekly for the food you don’t want. They deliver to you what they want instead.

My first ever box was not delivered. Was promised delivery the next day and that never came either. Unable to get in contact with anyone. Very frustrating as we were counting on these dinners for our family.

Very disappointed with the whole process from the food arriving which we found bland and boring and incorrect information given by staff about cancelling. After I thought I was not getting anymore boxes I was sent a notification that one was being sent. I was going to be sent a meat box - I do not eat and had not ordered any meat products previously. The response when I said that I don’t eat meat so did not want this box was being told to give it to a neighbour! They have no phone number to call so was only sent back robot like responses via email and then just stopped responding to my messages and just sent the box anyway even though I contacted them 6 days before the box was to arrive. Do not use this company.

Our meal box did not arrive and customer service is non existent. No one answering phone, a robot with automated answers online and no response to Emails.
This is very frustrating and disappointing.

Been trying to get in contact for the last 3 days amd have yet to get a response. We were sent the wrong ingredients for our chosen meals...and now we cannot contact to find out why?

Can’t beat it during this day and age, convenience and value for money imo, compulsory. Fresh food and easy to cook meals, quite enjoyable with plenty of time now to get it perfect

I found marley spoon worth the money when I first started. But since the price increase which also had a delivery fee added, before this was included in the price, I have found none of the recipes are worth the increase.
All the recipes have similar to past recipes and nothing about them have made be want to purchase anything since price hike.

I can understand needing to increase prices with the market costs but at least have more interesting meals that justify increase in general cost plus extra delivery.
Will most likely just delete my account instead of skipping everything soon.

Im a long time customer and I have to say that I am deeply disappointed in the courier service lately. Im not sure what has changed lately but things have sadly gone downhill.

In the last month or so I have had 2 failed deliveries. One clearly delivered to the wrong address and another one delivered hours outside of the agreed timeslot. Although credits were offered, thats not the point. I use you guys not for the cost but for the convenience. I you can't deliver on convenience then what is the point.

Its deeply disappointed given that I have been with Marley for years. I am now considering whether to try a competitor.

Guess I'll be another person waiting for a refund on this - Just like I'm waiting for my delivery. No reply to emails & no answer when I call NSW number. The tracking function says my delivery due several hours ago, with no update.

Having a break as I have had continuous issues with packaging that you keep saying you have addressed but not fixed.
Menu cards wet, soggy and bent up. They keep packing under paper bags

2 weeks with Marley Spoon received nothing. The company should seriously check their couriers. Cancelled my account and the company still owes me $150. The helpdesk is not helpful either, only said they would deliver next week.

I have no comment on the food as I wouldn’t even try it now. Received first order and was left on grass. Due to condensation box became wet and when I opened the box had bugs in there. All the driver had to do was walk a few metres and leave at front door where there is concrete pavement. Unacceptable, unhygienic and will not use again

Have been using Marley spoon for a few years now an still happy. Still getting great quality ingredients. It’s my favourite way to cook. Have made and eaten meals I never thought I would....

So easy, takes the stress out of each nights dinner, it’s nice not having to go to the grocery store every night. so convenient best decision we ever made. Has made cooking fun again. Added bonus we have cut down our food waste.

The delivery can be disappointing as the box has been left in the rain a couple of times when there's a covered area only a few feet away and the delivery windows are too big to work well for us.
The contents are not always fresh and sometimes packed without care so fresh ingredients can be damaged and bruised.
We're enjoying the new menu with healthy and a larger number of vege options and generally the meals are very tasty. It saves us from having to shop all the time and think about 'what are we gong to have for dinner'.
Thank you for the ongoing service. A couple of small improvements could make this the best service on the market!