Read also:
hortico weed killer for buffalo lawns fat blaster does it work stirling robot vacuum cleaner manual bosch pcm 1800 sd review auspost.com.au/everydaycard/registerMarley Spoon (page 4 of 27)
Reviewer Photos & Videos
DinnerloverHunter Region, NSW
Makes my life easy!
Great produce, easy, tasty food, makes life easier not having to think what to cook each night, delivery at late night convinent times of the day, service can not be floored
1 comment
Similar opinion? Write a review on ieatwords.com.au!
ChrisCanberra Central 2601, ACT
- 2 reviews
Love Marley Spoon
Makes working out what to eat for dinner easy and fun and interesting!
As a working mum it works !
The variety is sensational .
Can’t get by without it now.
Recommend to all my friends all the time !
1 comment
Marley S.Marley Spoon
Hi Chrissa,
WOW, thank you so much for the very kind words. We really love hearing directly from our customers and appreciate you taking the time to let us know how you find Marley Spoon.... Read more
Glad we can help you out in a very busy lead life. Happy Cooking, Marley SpoonSimilar opinion? Write a review on ieatwords.com.au!
Krys HeggieSydney, NSW
Complete.
Marley Spoon has fresh, systematic, easy to adjust recipes. The variety is out of this world! How do they come up with them! I am loving my cooking. You can always log everything in your Fitbit, which is a must for me. I get 4 portions in 1 meal because I make 1/2 portions and had to go and buy those takeaway containers from the local chicken shop, just so I could freeze them!
You also make it easy to choose, adjust the recipes you send, and can skip orders you don’t like or if you just think you don’t need a box that week it is easy to cancel. Keep up the fantastic job!!!
1 comment
Marley S.Marley Spoon
Hi Krys,
Thank you so much for the very kind words! We really love hearing directly from our customers and appreciate you taking the time to let us know how you find Marley Spoon.
... Read more
Similar opinion? Write a review on ieatwords.com.au!
Find out how Marley Spoon compares to other Food Delivery Services
Know better, choose better.
DaianaHobart, TAS
- 2 reviews
Marley has been a life changer
I love the diversity of the meals and how easy it is to make them all. Having cooked with Marley for a few months now, I did notice that the quality of the vegetables/ingredients started to become less and less fresh. Sometimes, when they arrived, a lot of the vegetables were mushy already. We decided to have a break from it a couple of months ago partly due to this and also we felt the meals were so closely related after a while, it felt like we were eating the same thing. Now that we’re back at it again, I hope these two main issue won’t be any longer.
1 comment
Marley S.Marley Spoon
Hi Daiana,
Thanks for reaching out and providing us feedback. We are sorry to hear about your produce not being up to scratch.... Read more
With the recent bushfires and other unprecedented weather conditions, it has been having a devastating impact on our Australian communities and while the fires are extinguished, it will take time for affected areas to rebuild. We remain committed to supporting our local producers during these times while still striving to deliver the best produce available to enjoy. If there are items delivered that are not up to standard, then please let us know through our Customer Care team on 02 6145 2910, and we will be able to assist you as well as feed this back to our supplier partners. We want to thank you for your understanding and patience. Thank you, Marley SpoonSimilar opinion? Write a review on ieatwords.com.au!
BettySydney, NSW
A perfect solution for an executive couple wanting eat well
My husband and I have been using the service for 8 months and are very satisfied. We're time poor but health conscious so the ready to cook meals are great!
1 comment
Marley S.Marley Spoon
Hi Betty,
Thank you for taking the time to leave us a review, we really appreciate hearing from our customers, and it seems you are enjoying all the perks of Marley Spoon.... Read more
Happy Cooking Marley SpoonSimilar opinion? Write a review on ieatwords.com.au!
Overall good
Inconsistent sometimes they forget ingredients sometimes they change delivery date last minute . Sometimes they contest me and are apologetic sometimes They don’t respond at all
Overall it’s fine I’ll keep going for now
1 comment
Marley S.Marley Spoon
Hi KAt,
Thank you for taking the time to leave us with a review. We are very grateful for the feedback, and it will be passed on to the team and flagged. ... Read more
If you would like to chat further around your feedback and provide any further detail please send us an email at [email protected]. Thank you again and Happy Cooking Marley SpoonSimilar opinion? Write a review on ieatwords.com.au!
Bright Ideas!
The recipes are quite creative! However with 3 growing boys, their just isn't enough food.
Really need to see more variety too. I'm continually swapping chicken breast with thigh
and doubling the quantity!!
1 comment
Marley S.Marley Spoon
Hi JJ,
Thank you for the kind words, we are very grateful for the feedback! :) We will pass this info on to our Culinary Team for any future recipes. ... Read more
Happy Cooking! Marley SpoonSimilar opinion? Write a review on ieatwords.com.au!
Love the tasty and variety of foods
We’ve been using Marley Spoon for almost 2 years. We had a break for 2 months due to holidays in between, and it was great to use their service again. We have changed to the vegetarian options this time and we are really enjoying the dishes that are available. It takes the stress out of thinking what to make! The ingredients are of good quality and my family are loving the dinners!
1 comment
Marley S.Marley Spoon
This is excellent to read, Marcia. We are so excited that you have been enjoying Marley Spoon and now our vegetarian options! Keep on enjoying those new flavour adventures, and thank you for taking the time to send through a review.
Happy Cooking,... Read more
Marley SpoonSimilar opinion? Write a review on ieatwords.com.au!
NadeneCentral Highlands and Goldfields, VIC
Love Marley spoon
Marley Spoon is fantastic, my kids can cook tea, they have all instruction and it’s all in the paper bag. The variety is amazing and l save so much time and money!
1 comment
Marley S.Marley Spoon
Hi Nadene,
Thank you so much for leaving Marley Spoon a review. We are so chuffed to read about your kids getting involved with dinner, leaving you with some extra time up your sleeve. ... Read more
Thank you again, and Happy Cooking Marley SpoonSimilar opinion? Write a review on ieatwords.com.au!
Find out how Marley Spoon compares to other Food Delivery Services
Know better, choose better.
Jaz GrantSydney, NSW
- 3 reviews
I love the receipes although produce quality is slipping.
I love the receipes and ease of most of the menu although in last few months the quality of the fresh items have not been to the usual MS high quality. It was hard to communicate to MS although they did get in touch with me. I have received discounts although I would just prefer good items so I enjoyed the cooking experience.
1 comment
Marley S.Marley Spoon
Hi Jaz,
Thanks for reaching out and providing us feedback. we are sorry to hear about your produce not being up to scratch.
... Read more
Similar opinion? Write a review on ieatwords.com.au!
great idea.South East Queensland, QLD
easy meal ideas
Its a great way of making dinners interesting again. Some recipes were average and others great tasting. We sometimes needed to add a little more with regards to flavour but generally the recipes were good.
1 comment
Marley S.Marley Spoon
Hi,
Thank you for the kind words, we are very grateful for the feedback! :) We will pass this info on to our Culinary Team for any future recipes. Also, please feel welcome to rate your recipes throug... Read more
Similar opinion? Write a review on ieatwords.com.au!
Rachel C.Sydney, NSW
Creative meals
Marley Spoon lets us be creative and my husband likes to choose our weekly meals.
Thank you for your excellent customer service. You are a part of our everyday lives! :)
1 comment
Marley S.Marley Spoon
Hi Rachel,
Thank you so much for leaving Marley Spoon a review. We are so chuffed to read of your dinner creativity and the household getting involved with the selection process. Very important ;)
Happy Cooking
Marley Spoon
Similar opinion? Write a review on ieatwords.com.au!
Bit disrespectful and inconsiderate
About a week or so ago, Marley Spoon "door-knockers" came knocking. We we're first alerted to this by our dogs. On approach we noticed two yellow-shirted men trudging cross-country across the neighbours yard to get to ours.. instead of using our perfectly good driveway.. once we told them we weren't interested we continued to watch them move on to each neighbour's house.. each time, trudging cross country to get to each house's door step, rather than respectively walking up and down each house's drive way. Our neighbourhood is a nice one, with well looked after front yards and perfectly useable driveways and footpaths. It would be nice to see Marley Spoon door-knockers learn how to use these.
1 comment
Marley S.Marley Spoon
Hi Lucy,
Thank you for taking the time to leave us this feedback, and we are sorry to hear about this experience for you.
It will be passed on to our marketing team and then sent through to the agency. We apologise for any harm to your garden.... Read more
Similar opinion? Write a review on ieatwords.com.au!
JanGreater Melbourne (Outer), VIC
Feels like a scam
I joined thinking I could select meals and delivery. All of a sudden I am getting meals delivered in 9 days time like it or not. I tried cancelling the subscription but no, I am getting this unwanted box of meals I don’t like anyway. A lesson I learned that cost $76.
1 comment
Marley S.Marley Spoon
Hi Jan,
We are sorry to hear that you've had an unpleasant experience as part of the onboarding experience with us. We would love to talk to you further around this, as it's great feedback for the team. ... Read more
If you have any further details to provide please feel welcome to contact our Customer Care team on 02 6145 2910 or email [email protected] Thank you Marley SpoonSimilar opinion? Write a review on ieatwords.com.au!
Fair GoFair Suck, Of The Saveloy
- 17 reviews
- 246 likes
YES, NO, MAY BE, MAY BE NOT
We tried Marley Spoon for one month and walked away with good and bad feelings. The service was abysmal, the food quality was satisfactory, the ideas were great, but all in all, it taught us that you cant beat cooking for yourself using fresh ingredients that you select and buy yourself. I think this business may have its own "use by date" unless people become reclusive and housebound.
1 comment
Marley S.Marley Spoon
Hi,
We're so sorry to hear that you've had an unpleasant experience with us and we'd love to chat to you. ... Read more
Please feel welcome to call 02 6145 2910 or email [email protected] to send us further feedback. This is important feedback that we need and will pass on to our team. Looking forward ti hearing from you, Marley SpoonSimilar opinion? Write a review on ieatwords.com.au!
Find out how Marley Spoon compares to other Food Delivery Services
Know better, choose better.
Left in the hot sun
My delivery came today it was left on my front porch in the hot sun we have had a temperature 44 today I have been sitting in my lounge room waiting for it to arrived. They didn't even knock on the door to let me know that it had been delivered not very happy at all.
1 comment
Marley S.Marley Spoon
Hi Patricia,
We're so sorry to hear about your unpleasant experience with us and we'd love to chat to you. Please feel welcome to call 02 6145 2910 or email [email protected] to send us further feedback. ... Read more
This is important feedback that we need and will pass on to our Food Safety and Quality Assurance team. Thank you, Marley SpoonSimilar opinion? Write a review on ieatwords.com.au!
MarleynotformeGreater Melbourne (Outer), VIC
Don’t waste your time
I had been using Marley spoon for only a month and within that month I had missing ingredients, delivered to the wrong address only to be told it was correct and an ice pack broken and leaked all throughout the box. I got into touch with the contact centre and they were not very helpful, and couldn’t do much about it all. I then cancelled my subscription and it suggested to email the ceo, which I did and he was just as generic in his reply. I will be going back Hello Fresh, shame Marley spoon didn’t work out as some of the food was delicious.
1 comment
Marley S.Marley Spoon
Hi,
We are really sorry to hear about your experiences. It certainly wasn't up to standard. ... Read more
We do take our feedback from customers very seriously, and want to let you know that through your communications with our Customer Care team and CEO, your feedback has been shared amongst the team, and looked into further as to what had happened within each channel. If you have any further detail to provide, please feel welcome to email [email protected]. Thank you, Marley SpoonSimilar opinion? Write a review on ieatwords.com.au!
GregCentral Highlands and Goldfields, VIC
Reactivating account
Account was reactivated without permission whilst we were on Tasman Sea on holidays without internet . Delivery was left in garage in middle of summer and off by time we got home from holidays . Payment taken from an account that hadn’t been opened when last dealing with MS. Girl at MS said it wasn’t her problem .
Second delivery made before we had time to stop it. Half hearted attempts to resolve the problem by MS.
Currently not resolved although first delivery has been credited
Similar opinion? Write a review on ieatwords.com.au!
NicholaSouth East Queensland, QLD
Marley Spoon the worst customer service ever!!!
I have had one box of Marley Spoon. 6 months later i went into the Marley spoon site to see what food they had. What i didn't realise that i had just ordered myself a box it wasn't until a few days later i noticed the transaction on my statement. I called Marley Spoon just to be spoken to like a idiot. I explained to the guy from Marley Spoon. I did not want to order another box and that as a customer you should be able to just look on the site without it automatically ordering another box. After the guy not willing to help in any way I opted to wear the cost of another box but I would like a vegetarian box as i no longer eat meat. Which he refused to help in anyway. This is so wrong.
1 comment
Marley S.Marley Spoon
Hi Nichola,
We're so sorry to hear that you've had an unpleasant experience cooking with us, and we'd love to chat to you. ... Read more
Please feel welcome to call 02 6145 2910 or email [email protected] to send us further feedback. We do ask our customers to provide us with at least a 7-day lead time to our production schedule. Where we work towards zero food waste, so only have produce ordered for that week's box deliveries. We apologise for any inconvenience or misunderstanding, our customer care team is looking forward to hearing from you. Thank you, Marley SpoonSimilar opinion? Write a review on ieatwords.com.au!
Roxy
- 2 reviews
Terrible!!! don't bother, try other companies. You'll regret to deal with them in every sense
Terrible customer service and terrible meals. Such a waste of money and time!!!
Vegetables were all bruised and one moldy, I thought that I will have ONE tasty meal at least...
Disappointing in every sense
1 comment
Marley S.Marley Spoon
Hi Roxy,
We're so sorry to hear that you've had an unpleasant experience with us and we'd love to chat to you. ... Read more
Please feel welcome to call 02 6145 2910 or email [email protected] to send us further feedback. This is important feedback that we need and will pass on to our Food Safety and Quality Assurance team. Looking forward to hearing from you, Marley SpoonSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
shaneasked
Why do we have to wait 3 days for a reply from you? Is this what you consider good service? I have emailed twice, rang you twice, tried to contact through the app and now using this. Either employ more people to ensure prompt service or limit your customers. Your service is wanting
3 answers
Marley S.Marley Spoon
Hi Shane,
Thanks for reaching out, we are sorry to hear about your frustrations.
Our Customer Care team are working very hard, in answering responses and getting back to people, as you can imagine, we have been busy over the last few weeks and we do ask for your patience during this unprecedented time.
Your comment has been flagged with our Customer Care team. In order for us to get in contact with you quicker, are you able to send through your account email address.
We look forward to speaking with you soon.
Thank you
Marley Spoon
Why not simply contacted MS directly rather than ask in a review site?
As a long term member why did you breach this site’s rules rather than send a direct message to MS?
Maude54asked
When is Marley spoon coming to Perth
2 answers
Marley S.Marley Spoon
Hi Maude,
Thank you for reaching out. At this point in time, we don't have a specific date planned however it is high on our priority for 2020 to make it to the West. Watch this space :) We will pass this on to our logistics team so they know where to head.
Thank you
Marley Spoon
Thank you, I will be waiting
Naomiasked
Just wondering when did Marley Spoon start charging delivery.
I don't need to do an order every week so it's been about a month since i had last ordered and was surprised when seeing that a higher amount than usual had been taken out of my account.
After checking was surprised to see there was a delivery fee included.
1 answer
Marley S.Marley Spoon
Hi Naomi,
Thanks for reaching out. We had a price re-structure come into play October 1st, 2022.
Since launching in Australia, 4years ago, the cost of fresh meat, vegetables, fruit and dairy have increased substantially. More recently, the harsh drought affecting our Australian farmers has meant that these costs have continued to climb to a point that is no longer sustainable for us to maintain our current pricing.
We are still wanting to live up to our values of working with Australia's best farmers and suppliers, which is why we adjusted prices.
Two weeks before this came into affect, there were 2 emails that were sent out to all our active/skipped customers to let them know what was happening. The second email was sent a few days later to those who hadn't opened the first email. I am happy to send those through, if you would like to view them. Please send through the best email if that is the case.
If you have any further questions or feedback, please feel welcome to reach out to our Customer Care team at [email protected]
Thank you,
Marley Spoon
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Marley S.Marley Spoon
This is excellent to read, DinnerLover. And by looking at your name, we have a LOT in common ;)
We are so excited that you have been enjoying all the perks of Marley Spoon, and glad its made life that bit easier. ... Read more
Thank you for taking the time to send through a review. Happy Cooking, Marley Spoon