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Reviewer Photos & Videos
So convenient, healthy and flavoursome!
I know how to cook. But Marley Spoon has inspired me with many different recipes and I’ve discovered ingredients and spices I didn’t know about. They give you just the right size and portion so there’s no wastage. I love cooking it even if it’s only 2 nights a week.
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Very Easy
Very easy, everything delivered with clear instructions to follow. Love that we have choices each week & can give feedback on each meal. Very convenient for our family, suits our current lifestyle.
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Life Changing!
I have been using Marley Spoon weekly for almost a year now and can't fault them or their product. I find the website easy to use, lots of email communication, there has been one occasion where packaging broke in transit and spilled, my email was replied to promptly and I was refunded the cost of that item. There's so many recipes to choose from each week (although I do eat some meat and fish, I also love meat free meals and love that Marley Spoon always have several to choose from.) The ingredients are fresh and good quality, the recipes are e...Read more
asy to follow and the flavours are great. I eat so much more variety now and healthier too. I love that I don't have to research recipes and I love that you just get the amount you need of things like sauces, herbs and spices. I used to look at new recipes and then never try them because I didn't want to buy a bunch of jars and bottles to use a teaspoon of something. Marley Spoon eliminates this so I get so much more variety of flavours, which I love. Delivery is always on time and everything stays cold until I am able to unpack it, even on days I work. I'm very glad I tried Marley Spoon and that they are now a regular part of my life.Similar opinion? Write a review on ieatwords.com.au!
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PaviSydney, NSW
A life saver for a Mum who works 6 days per week!!
As a busy single Mum of 2 nearly adult ( and always hungry kids), Marley Spoon has been a very useful and healthy lifestyle tool !! Not only can I have peace of mind about the nutritional quality of the dishes.. if I’m running late, one of the kids can easily take my place as the home chef!!
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No brainer cooking for weeknights.
Reliable tasty and easy to make food that never disappoints. Love having it delivered during the night so I can put it in the fridge before I go to work.
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Peta H.Greater Melbourne (Inner), VIC
- Verified customer
Game Changer
We are a busy working family and Marley Spoon really makes a difference.
The menu has enough choices each week to ensure you can find something you like. There’s enough variety that I can a combination of find low - carb, vegetarian, pescatarian options and not feel like we had to settle. The recipes are easy enough that my 14 year old is able to follow and cook and they rarely use less than two - three dishes so not a lot to wash up.
Only criticism I have is when I contacted their customer service online with some issues (Rotten fruit two...Read more
weeks running) and it took days for a response. Having said that, it was in the height of pandemic panic when they acknowledged that their service demand had increased hugely. It’s a little on the expensive side, but you actually get a much better service that Hello Fresh (we changed because we’d had enough “with vegetable medley” meals).Similar opinion? Write a review on ieatwords.com.au!
RuthieSydney, NSW
Affordable and Quality Meals
Marley Spoon meals are affordable yet it deliver quality and fresh meals. It's also very flexible as you can skip, adjust and change menus with no fuzz. The instructions and labelling are clear and well presented.
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Chell NCoombs 2611, ACT
Great recipes... poor service
Has been a game changer for our family of 7... 4 omnivorous and 3 vegan we get a box of 4 serves and vegan box 2 serves... poor service though
1 comment
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AdamHobart, TAS
They're not bad for what they are...
Some times there are seasonings missing and some of the veggies are well past their best... or completely perished, and sometimes even missing.
They're good for nights when you don't want to cook, but they expect you to provide a lot of things that you just might not have. And some of the techniques can be a bit advanced for some people.
However the the meals are tasty for the most part. But there is a lot of plastic and paper waste involved
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Katrina M.Sydney, NSW
- 3 reviews
My go to!
I’ve been using Marley Spoon for about 4 years. I’ve tried things I wouldn’t normally have cooked which the family loved. I love having the meals delivered to the house, saves me dragging all the groceries
in myself.
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Rob Laws
- 2 reviews
Vegetarian option is great
I have been buying Marley Spoon for a couple of years. I have been getting vegetarian option and my three kids love it. Great for working families. only 30 min.
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Liz E.Greater Melbourne (Outer), VIC
Love it.
I don’t need it every week. But I love it when I do get it. Sometimes the recipes don’t suit me and my husband. Recipes are easy to cook and I love that there Is no wastage.
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IolsGreater Melbourne (Metropolitan), VIC
Everything is tasty
I have a fussy daughter but she eats everything Marley Spoon! Have enjoyed every recipe. There is consistent variety and interesting flavours. And nothing has ever taken more than 30 minutes to prepare.
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BonMetropolitan Adelaide, SA
We bought it.. we liked it... and we bought it again!
Variety of flavours to suit most taste buds. Very convenient. I check all ingredients when they arrive. I wrap loose vegetables up in paper as they may go too dry or limp before I need them. Very pleased.
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barb
- 2 reviews
no waste
I love that you can choose different cuisines and experiment a bit. Easy step by step instructions that even a non-cook can follow and to top it off no waste
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Geo T.Launceston, TAS
Just try it and you won't look back.
Well portioned, tasty and fresh!!! easy to follow recipes, great if you are busy and the best part is there is little to no waste. No more rotten veggies in the crisper cause you bought too many. Highly recommend and love the meal variety.
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Karen
- 2 reviews
Try Marley Spoon and see how much easier menu choices are, improve your cooking skills and have fun!
Really enjoy the variety of options in the dinner options, enjoy the freshness of the product, the easy to read and do recipe instructions and appreciate the information flow particularly in regards to delivery time. Would thoroughly recommend value for money!
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Carmen S.Launceston, TAS
Really good
Marley spoon has been really useful as a shift worker, when I get home I don't often feel like cooking but Marley spoon makes it so easy and tasty. Yum!
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matami8Sydney, NSW
- 4 reviews
- Verified customer
OK if they don't forget the ingredients
I would say that they are OK, the recipes a easy to prepare, the instructions are easy to follow and it taste good.
The downside are that it is quite expensive (if you buy directly all the ingredients I would say that you will spend around $30-35 and they charge ~$70 for a box for 3 days for 2 people) and it generates quite a lot of trashes...
The main problem is that they do a lot of mistakes when preparing your box. So far, I received 3 boxes and something was missing in 2 of them. So there was a problem 2/3 of the time.
If something is mi...Read more
ssing they will give you some credits that will automatically be deducted for your next box (that means we have to order one more box which will most likely have another ingredient missing, then we repeat the loop (order--> something is missing --> credit for next box --> new box is here --> something is missing ..... you got the idea)). Sometime, they also forgot the recipes cards in that case you will not receive anything (credit or recipes cards a few days later) just an email saying that they are sorry....1 comment
Marley S.Marley Spoon
Hi @matami8,
Thanks so much for taking the time to leave us an extensive review, we really appreciate it and we're so sorry to hear that you've had an unpleasant experience with Marley Spoon. This is... Read more
certainly not up to our usual standard and we completely understand the frustration here.Similar opinion? Write a review on ieatwords.com.au!
LucyGreater Melbourne (Inner), VIC
Mixed up ingredients, never heard back from customer support
Wouldn't recommend Marley Spoon. Had ingredients mixed up in my bags, which I didn't realise until the end of the week, which ruined a couple of meals, thinking they'd forgotten the ingredients completely. Reached out to their customer support and never heard back. Wouldn't use them again. Have unsubscribed.
1 comment
Marley S.Marley Spoon
Hi Lucy,
Thank you kindly for your review. We're so sorry to hear that some ingredients were mixed up in your bags and that they left you with incomplete dishes. This is not up to our usual standard ... Read more
at Marley Spoon and we'd love to chat further with you to rectify this.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
shaneasked
Why do we have to wait 3 days for a reply from you? Is this what you consider good service? I have emailed twice, rang you twice, tried to contact through the app and now using this. Either employ more people to ensure prompt service or limit your customers. Your service is wanting
3 answers
Marley S.Marley Spoon
Hi Shane,
Thanks for reaching out, we are sorry to hear about your frustrations.
Our Customer Care team are working very hard, in answering responses and getting back to people, as you can imagine, we have been busy over the last few weeks and we do ask for your patience during this unprecedented time.
Your comment has been flagged with our Customer Care team. In order for us to get in contact with you quicker, are you able to send through your account email address.
We look forward to speaking with you soon.
Thank you
Marley Spoon
Why not simply contacted MS directly rather than ask in a review site?
As a long term member why did you breach this site’s rules rather than send a direct message to MS?
Maude54asked
When is Marley spoon coming to Perth
2 answers
Marley S.Marley Spoon
Hi Maude,
Thank you for reaching out. At this point in time, we don't have a specific date planned however it is high on our priority for 2020 to make it to the West. Watch this space :) We will pass this on to our logistics team so they know where to head.
Thank you
Marley Spoon
Thank you, I will be waiting
Naomiasked
Just wondering when did Marley Spoon start charging delivery.
I don't need to do an order every week so it's been about a month since i had last ordered and was surprised when seeing that a higher amount than usual had been taken out of my account.
After checking was surprised to see there was a delivery fee included.
1 answer
Marley S.Marley Spoon
Hi Naomi,
Thanks for reaching out. We had a price re-structure come into play October 1st, 2022.
Since launching in Australia, 4years ago, the cost of fresh meat, vegetables, fruit and dairy have increased substantially. More recently, the harsh drought affecting our Australian farmers has meant that these costs have continued to climb to a point that is no longer sustainable for us to maintain our current pricing.
We are still wanting to live up to our values of working with Australia's best farmers and suppliers, which is why we adjusted prices.
Two weeks before this came into affect, there were 2 emails that were sent out to all our active/skipped customers to let them know what was happening. The second email was sent a few days later to those who hadn't opened the first email. I am happy to send those through, if you would like to view them. Please send through the best email if that is the case.
If you have any further questions or feedback, please feel welcome to reach out to our Customer Care team at [email protected]
Thank you,
Marley Spoon
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Chell N
By poor service... they don’t answer email the same day or answer the phone and my experience is that the customer service staff are condescending and rude... the food itself gets a 5 star rating...
when I’m late home from work even my 12 year old can and does start dinner... the little bit extra you pay for the box is worth it for the cooking lessons that have come out of this... Read more