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Reviews

4.0

130 reviews
5
(70)
4
(29)
3
(10)
2
(5)
1
(16)
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Hellfizzio

HellfizzioNoosa

  • 3 reviews
  • 1 like
  • Verified purchase

Great Product and Service

published

Like others, my vaporiser worked really well for a bit less than a year, then became too noisy to use. I contacted Medescan and they shipped me out a new base. Thanks Michael! It's a great product and Medescan offer a great service. I highly recommend this product to everyone.



Date PurchasedSep 2016
1 comment
Medescan
Chad D.Medescan
Mat

MatSydney

  • 4 reviews
  • 4 likes

Great for winter

published

Simple unit, color lighting is a nice touch. Wife had a really bad cough and this helped instantly at night. Bit expensive but hopefully will last a while.



Seems to be able to punch out the water vapor when set. Clean non offensive design, with a decent tank size that lasts the night.

Date PurchasedAug 2017
1 comment
Medescan
Chad D.Medescan
Salim K

Salim KSouth East Queensland, QLD

  • 4 reviews
  • 2 likes
  • Verified purchase

It is perfect

published

Quietness was really important for us as we used this in the nursery. I don't think it can get any quieter than this unit. It makes nearly no noise at all.

It's got some serious humidifying power, you can really feel the difference it makes.

Nice LED light is just a bonus.

Date PurchasedJun 2017
1 comment
Medescan
Chad D.Medescan
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  • Verified purchase

Unit works well. After sales support awesome!

published

My vapouriser worked really well for a year, it was quiet and effective. After a year it developed an intermittent noise that could wake me up. I contacted Medescan via their web page to see what could be done and received a phone call from a representative the very next day. They shipped me out a new base that same day! I accept that problems happen with appliances, that is life. When a company addresses issues as effectively and easily as Medescan did, that is awesome!

Date PurchasedMay 2016
1 comment
Medescan
Chad D.Medescan
Regina

ReginaSydney

  • 2 reviews
  • Verified purchase

True to their warranty

published

My humidifier recently started to get noisy. Fortunately it was still under warranty. I called the Customer Service Center and they organised a new base to be sent out to me. My humidifier is now perfectly silent. Top marks for the customer service team and that they stand by their warranty.

Date PurchasedJul 2015
1 comment
Medescan
Chad D.Medescan

Review collected in partnership with Medescan

Sothereyougo

SothereyougoAustralian Capital Territory

  • 20 reviews
  • 13 likes

Good product, excellent customer service

published

I use one of these units because I have medications that causes dryness in the eyes and nose, plus having the heater on in winter tends to dry out the air. The Medescan is excellent for these things. I had a little trouble with a whirring noise coming from the unit base so I called the service number often quoted here and they were instantly helpful. They sent me out a new base unit so now it's all good again. I only wish other manufacturers were as responsive to their customers.

Date PurchasedMay 2017
1 comment
Medescan
Chad D.Medescan
Kel

Kel

  • 5 reviews
  • Verified purchase

Brilliant apart from 1 thing

published

Great unit. Love how it last so long throughout the night. Great how you can control the flow and pleased the LED is optional. Only gripe with the unit...as the base 'refills' with water during running time it makes a gurgling noise and if you are just about to drift off into LaLa Land and fall asleep, this noise does startle me and wakes me up. However when I'm out cold and pleasantly dreaming I dont hear it which Im grateful for as the unit would be packing its bag if it woke me every time!

Date PurchasedJun 2017

Can I put oil straight in the tank if this unit instead if the tray?

published

Hi I jus wanting to know Can a blend of oil go straight in the tank instead of the tray? It's not very strong in the tray provided.... And is it safe.... Thank you.... Still happy with the product tho... And my kids love it too.... Cheers I'd love to know

Date PurchasedMay 2015
1 comment
Medescan
Chad D.Medescan
Shelby

Shelby

  • 2 reviews

Love my humidifer. Was very upset when the LED function broke and subsequently the whole system.

published

Worked wonderfully until it broke. Contacted Medescan as I was within my 2 year warranty and a replacement part is currently on its way to me. Very satisfied with their customer service and promptness to a solution. My kids especially like the LED light function. It serves a dual purpose as a night light.

Date PurchasedSep 2015
1 comment
Medescan
Chad D.Medescan
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Ilse

Ilse

  • 2 reviews
  • Verified purchase

Little Beauty

published
Date PurchasedApr 2017
1 comment
Medescan
Chad D.Medescan
Fiver

FiverAU

  • 3 reviews
  • 1 like

Great unit

published

I purchased a unit last year for my baby granddaughter who had a bad cold at the time. My daughter was ecstatic when the first night she used it the baby slept right through. I then bought 3 more, one for grandson, one for me and one for very elderly parents. I have used mine quite a lot recently and absolutely love it, I'm sleeping much better than I have in years. I've put liquid Vicks in the tray and even though the aroma is not all that strong it is working. The unit is virtually soundless and the power indicator doesn't disturb your sleep, don't even notice it. Highly recommend this product

Date PurchasedAug 2016
1 comment
Medescan
Chad D.Medescan

Fantastic unit

published

Hi I have lots of different types and brands of humidifiers but this has been the most reliable and useful over the 12 months of use
I use colloidal silver and essential oils in it and is wonderful I am buying another one for a friend as well Great unit!

Date PurchasedJan 2016
1 comment
Medescan
Chad D.Medescan
clean girl

clean girlGilgandra

Too hard to clean and can't turn out light

published

It did work and worked well. But I had to throw mine out because it was impossible to clean. I cleaned it regularly but there are so many tiny areas that you can't get into to clean properly which meant they stayed dirty and built up more dirt. The reason why I won't buy another is even though I put black tape over the 'on' light there was always a glow of light coming from the machine. You couldn't turn the light completely off. Not good for getting a good night's sleep.

Date PurchasedAug 2016
2 comments
Medescan
Chad D.Medescan
clean girl
clean girl

I tried turning the unit around - still got a glow.

Excellent humidifier!

published

All three of our children have breathing issues and helps them sleep easy through the night.
We have a Vicks vaporiser but prefer to use this humidifier as it produces cool steam.
I have it running through the day in the living areas with eucalyptus oil to provide a clean and fresh environment.
The night light is a bonus too!
I have to also add the Customer service is sublime, the base stopped working and without hesitation they sent out a replacement.

Date PurchasedJan 2017
1 comment
Medescan
Chad D.Medescan
Joe

JoeAU

  • 3 reviews

Very good product and good customer service.

published

Good customer service and quality product which you can trust. Heaps better than Vicks. We have been using this product for about 6 months and very happy with this machine performance and effectiveness. Since we bought this my son has better sleep in the night. Few weeks ago the base broke but customer Service team replace me with the brand new base.

Date PurchasedSep 2016
1 comment
Medescan
Chad D.Medescan
Humidifiers

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Great product & awesome customer service

published

Husband and I absolutely love this humidifier. It's super quiet and lasts all night. I accidentally threw out the filter plug piece and was disappointed I may not be able to use my humidifier again. I contacted customer support & they immediately sent me a new plug free of charge. :-)

Date PurchasedApr 2016
1 comment
Medescan
Chad D.Medescan
Babs

BabsAdelaide south Australia

  • 2 reviews
  • 1 like

Babs

published

I have this year bought the Rainbow humidifier and happy that I have as its be found that I have Asthma. It certainly helps me breath better. I first saw it at my Pharmacy and they had it working and sitting waiting for my Prescription I found that I was breathing better so I bought it there and then, used it in winter months I guess I will have to use it again when it gets to be time for airconditioner on don"t really now so I will have to read up on it. At this time pleased I have it.

Date PurchasedAug 2016
LeashyLou

LeashyLou

  • 2 reviews

Way better than hippo and vicks, but cool vapour not as good for nasal congestion.

published
Date PurchasedOct 2016
1 comment
Medescan
Chad D.Medescan

Great product!

published

After reading great reviews of the humidifier I decided to buy one. It has been great! Easy to use and is pretty too! I bought some eucalyptus and peppermint oil for it to help my baby who is a bit congested but after the initial oil smell I feel like it doesn't come out anymore. I've put more in the dispenser but still don't smell it. The air still vaporizes though. Not sure if I'm doing anything wrong?

Date PurchasedOct 2016
3 comments
Medescan
Chad D.Medescan
Lily C
Lily C

Tried it on the lowest setting and the same thing. May try it with more concentrated oils. Any recommendations on which eucalyptus oil? Thanks.

Medescan
Chad D.Medescan
star_won

star_won

  • 7 reviews
  • 3 likes

Awesome product

published

We have a few different brands in our house and this one is the best by far. It is super quiet and I love that you can add your own essential oils in the tray. Having the option of different colours makes it great for my kids too. We've mainly used it during the night with eucalyptus oil and it makes such a big difference to a better nights sleep. I havent had any issues at all and have had it close to a year.

Date PurchasedDec 2015
1 comment
Medescan
Chad D.Medescan
Page 4 of 7
See all Medescan Rainbow Mist reviews

Questions & Answers

Redlitespecials

Redlitespecialsasked

Can this run off a wall timer, as most humidifiers once turn off at the wall you need to physically press the power button to recommences operations. So can it run off a timer? On 15 mins off 15 mins, on 15, off 15 etc etc! Needed for reptile enclosure & needs to run off an analogue timer?

No answers
Redlitespecials

Redlitespecialsasked

Can I operate this off a timer, as it’s for reptile enclosure & I need a humidifier that can remain on & work off of the analogue or wall timer?
I know it does not have built in timer: but can it work off a manual timer at the wall socket?

1 answer
Medescan
Chad D.Medescan

Hi,

this particular model does not have a timer, however, our Medescan Rainbow Mist Top Fill model does have a timer option of 3, 6 and 9 hours.

For any further information please do not hesitate to contact our customer service team on 1300 736 330.

Regards

Medescan
Online customer service team
1300 736 330

Ashleigh Fox McGill

Ashleigh Fox McGillasked

How do you clean inside the plastic water dome if there is mould in it? I’m not sure if it is the problem but it is giving off a funny smell when I use it. I have wiped out the white base. I am worried to use if I cannot clean it properly as it is in my baby’s room.

1 answer
Medescan
Chad D.Medescan

Hi Ashleigh,

Thank you for your question.

The unit develops mould if any water is left in the water tanks.

Please note, the whole unit needs to be completely dry prior to storage.

In order to clean the water tank, we suggest you add some water into the water tank, add a teaspoon of white vinegar and swirl it. Please let it soak on mould areas for about 30 minutes. Rinse the water tank thoroughly with fresh water.

If this does not remove the mould, please contact our customer service team during regular business hours on 1300 736 330.

Best regards

Medescan
Online customer service team
1300 736 330

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