Metro Baby (page 2 of 4)

Good quality item and lots of variety of baby needs stuff and very fast delivery. Bought a vtech soother was amazing. First time was a haakaa breast pump which is great buy too.

Where to find quality and comparative price during the sale time.

Great quality mattress with speedy delivery, so easy to move around as comes rolled up aka not a huge package!

Metro Baby is one of the few places that carry Comotomo bottles. This meant I could quickly head over to the store to buy replacement teats and new bottles, rather than having to order online and wait for delivery. They also stocked a few other products I had my eye on online, it's great to be able to see the products in person and speak to the experts before purchasing. This will be a regular store for my baby needs now.

I ordered a Liewood Warren bottle and it arrived damaged. It looked like a fault from the supplier as the packaging was not damaged in any way. I called Metrobaby up immediately as I needed the bottle urgently for a vacation with my toddler. Jess immediately rectified the situation by getting me to send the email with pictures, but when she knew I needed it urgently, she sent out a new bottle immediately. I got it just in time for my vacation and my toddler is very happy. Thank you for being so prompt and efficient!

My partner and I went into Metro baby to purchase a cot and we were served by Jess. She answered all our questions as well as gave me a post it note with all the cots I liked and their dimensions and prices. Metro baby have gorgeous European brands that you can’t always buy elsewhere and the shop itself in Richmond is lovely and well thought out. A lovely baby store for a first time mum!

Lots of stock and beautiful baby shop! Quick shipping too

I have bought many products from this shop both for my son and as gifts for friends and have never been disappointed with the customer service or quality. Safety is really important to me and I appreciate that many of these brands are from Europe and adhere to strict safety testing and explicitly state that there is no bpa, pthalates, non-toxic paints etc. These brands are not easily found in other stores and are both of a high quality and very visually appealing. My home still looks like a childcare, but at least a classy one! Delivery and cli

I love their range! such a cute shop and beautiful brands x

I love shopping at Metro baby as they always have a beautiful lot curated range of products to choose from and have great stock availability and customer service! I generally do click and collect and it’s super easy

Recently bought the Cybex Priam and I love it! The staff at Richmond were so helpful taking me through all the prams and benefits and helping me decide which is right for my life style.

I went with the Priam as it’s a higher pram so easy for me and my partner to push. The capsule fully reclines so can be used as a car seat, pram and baby can go to sleep in it and use it up to 13 months

Plus it’s Rose Gold!

Metro baby has best customer service and reply to email very promptly. Bought my Bugaboo Butterfly pram here and they do price match too. Couldn’t ask for more.

I purchased a Stokke Baby Set from Metro Baby. Shipping was swift and price very competitive, as usual. The product met expectations

I have been a returning customer of Metrobaby for about 2 years.
Great selection of products, quick shipping times and responsive customer service team. Highly recommend!

Both in store and online customer service has been excellent and a very pleasant experience. Highly recommend and will shop with Metro Baby again.

I've purchased several items from Metro Baby, including a pram, travel cot, expressing equipment and baby clothing. The team have always been very helpful, informative and friendly, and I've never felt pressured to make purchases when I haven't been ready. The store is always beautiful and well presented, making it easy to browse for items. I also love that they have a price match policy. Metro Baby is our #1 go-to store for baby products and gifts.

I received exceptional service again, my second purchase I wanted to make through Metro Baby, as I had such had good experience! They not only matched the price, but their service and communication were fantastic!

I purchased a uppa baby pram Leander change mat and some wraps this shop has amazing baby gear and the staff are so informative it was such pleasure to be helped by Jess and the others in the team Thankyou Maria

Really good as gift for someone who is a occupational therapist that is having a baby. They stacking cups are what occupational therapist use for there baby clients and toddlers

This is the one stop shop for a lot of my baby shoppings and have good sales throughout the year. The products always arrive timely and in perfect conditions.

I couldn't be happier with the customer service and products i have bought from metro baby. highly recommend.

I'm very happy with the service and the range of quality products at Metro Baby. It's my new store to buy all my baby products from.

I am extremely disappointed with the experience I have had with Metro Baby, especially their customer service representative, Jess. I received a damaged cot, cracks through the middle of the panels, which I paid just under $1,000 for and they refuse to take it back and give me a refund; according to them, my only option is to get a replacement. After seeing the damages, I no longer feel it is safe or of good quality to use for my newborn and do not want a replacement. I simply want to return the damaged product I received, which I am entitled t