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7 questions from our users
valeriecummingsasked
i am in geraldton australia where can I purchase the bags
3 answers
Have you got a Harvey Norman or Bing Lee closeby?,, Either that or buy them online.
I bought a pack of replacement dustbags and filters from The Good Guys.
You could also try online to find a supplier. Google 'Miele vacuum dust bags'.
yes have a harvey norman here
Colasked
I have turned my mum's 'Cat and Dog' on for the first time to test it. I attached the power head and tried it on my carpet (standard carpet, not thick or shag). The power head glides backward and forward easily with the weft and easily pulling back with the weave, but almost impossible pushing away with the weave. Incidentally our Wertheim 5035 with power head glides well in all directions.
Please help....
1 answer
JoelMiele
Hi Col, thanks for your question. Unfortunately we are not able to determine the issue regarding your Miele Complete C3. If you can please book a service call using https://www.servicebooking.miele.com.au or if you have any questions don’t hesitate to call us on 1300 464 353. Kind regards, Anna.
Jamie P.asked
How easy is it to clean the head.
No answers
Helena Kasked
Hi,
I just got this model yesterday with excitement.
I thought the cord should be about 11meters long according to the description but it's only about 7 meters.
Shouldn't it be 11meters?
1 answer
JoelMiele
Hi Helena, thanks for your question. The cable length is 7.5m and the operating radius is 11m as it includes the body of the vacuum, the hose and the head. Kind regards, Anna.
ALESasked
What is really the difference in performance with the C2 and C3 cat and dog miele vacuum concerning a difference of $200. Which would / have you chosen and why?
4 answers
I have not trialed both so cannot answer
Hi, There's probably not very much difference between the units. I could go back and refresh my memory and perhaps justify why I spent the extra money by doing a side-by-side comparison of the specs but my guess is that in terms of performance the aren't too different.
It comes down to the quality / type of filter & the wattage. The extra $200 gives you a proper HEPA filter rather than a flimsy peice of foam to filter dust & 2000 watts compared to 1800 watts. if you also have a look at the quality of the hinges/ flaps the C2 is very flimsy compared to the complete C3. I looked at both models quite closely before I decided to choose the C3.
OZSYDasked
What is the weight of this vacuum? I have to use it on the stairs
H Beseltasked
What paper/disposable bag do I purchase for Miele Cat and Dog SGEA0?
4 answers
Using a generic paper bag in your new Miele could be asking for trouble, a lot more dust will end up in the engine cavity than is good for it. There are after market synthetic bags for Mieles which are less expensive than the genuine ones, these seem to be OK.
You have invested good money in machine which has been designed to "go this distance". Why would anyone want to jeopardise the longevity of the machine by using these "el cheapo" dust bags which have not been manufactured for use in Miele vacuum cleaners? They may be cheaper than the Miele original bags but at what ultimate cost when the vacuum cleaner becomes clogged with dust and dirt and you either have to get a new vacuum cleaner or have a costly repair carried out.
I have a Miele Big Cat and Dog vacuum cleaner (this model is no longer available) which I purchased in December 2002 and which I use approximately two/three times a week - have only ever used Miele bags in it (also replace the filter with the Miele one on a regular basis) and to date have had no problems whatsoever with my machine. It's so easy to purchase the Miele bags from their online store.
Trust this has convinced you to use only the original Miele bags in your vacuum cleaner.
Not a good idea to use generic paper bags. I have just spent the best part of the day dismantling my Miele S5211 to clean out the dirt that escaped Starbag branded bags that I purchased from Bunnings. If I was unable to repair it myself I would have had to ditch a $450 vacuum cleaner.
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