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EvelynGreater Melbourne (Outer), VIC
Poor customer service
We met on site for a quote for our plantation shutters. The quote was roughly written in a piece of paper . I asked for a written quote and was advised by the sales guy that he can’t give me a written quote and he does t really go on site for quotes as he is the advertising manager - I call crap on that as he is always on site for quotes when I call the office
I called the office on Tuesday afternoon to request a written quote
Four days later and four phone calls later still no written quote
My home is in construction and not receiving a written quote is delaying my decision
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Nicole GGreater Melbourne (Metropolitan), VIC
- VIC, Tullamarine Shutters
- Verified customer
Wished we did it earlier!
What a difference the roller shutters have made to our house! Our home is so much more cooler now & they look really good. Easy, convenient and quick service - very happy with our purchase.
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SusanGreater Melbourne (Outer), VIC
- 2 reviews
- 1 like
I really am so glad I bought this shutter.
I just love my shutter. I bought it as I have trouble sleeping and I do not like to be wakened early in the morning so this keeps my room nice and dark. Really good too for any noise from a new neighbour whose outdoor area is near my bedroom. The company were very good to deal with and came exactly when they had said for the initial appointment and then the installation. From the girls on the phone when I first enquired to the chaps who came to install very happy !!!!!
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LynneGreater Melbourne (Outer), VIC
- 2 reviews
Modern roller shutters are fantastic
I've had my Modern roller shutters for a while now and I can really recommend them. They help heating and cooling,depending on the season. They increase the safety of my home and they look great.
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NatiegirlGreater Melbourne (Outer), VIC
Makes such a difference in heat! Amazing customer service and with installation
Customer service- polite and informative with their Rollar shutters.
Installation - very quick, and weary of making a mess
Follow up- very friendly and professional. Offered future business if I needed it
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Jane
- 2 reviews
A must have
This product is great well worth it highly recommend keeps cool in & heat out & viscera depending on seasons, super happy with modern shutters as a product & as a company ! Must Have!!
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JeremyGreater Melbourne (Metropolitan), VIC
- VIC, Tullamarine Shutters
- Verified customer
Terrible
I want to cancel my order (stupidly sign in friday 1st of February after pushing from salesman [name removed])
When canceling my order I got call from a swearing rude person, why I'm canceling my order MODERN are the best and cheapest, I got special price $7000 for five small and one big window with three batteries!
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wonderful product.
easy store navigation. had professional and friendly people install them.nil issues with products. great service when installed. would definatly recommend modern.
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This is perfect
Very satisfied with the installation and the Service of the blinds and would highly recommend you to friends and family
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Keep getting pestered hoping this survey will stop the calls.
Had these shutters installed 10 years ago. I cannot remember what happened back then so why do they keep calling!!!!
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Mark GMelbourne
Quality service and a Quality product!
Modern were very easy and professional to deal with.
They kept in communication with me at all times as to the status of my installation.
I would recommend them to anyone
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Kevin W
- 2 reviews
- VIC, Tullamarine Shutters
- Verified customer
Shutters awesome
Had our shutters installed on the 09/01/2019
We are really happy with them the boys that installed them were tremendously cooperative and really well mannered and worked non stop to finish in a day
Well done modern group
Kevin
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KaA
- 6 reviews
Pushy service
Although I found the salesman very knowledgeable and very friendly, the sales approach was extremely pushy and i felt pressured to leave a deposit on the day. Although I have no doubt that the quality of their shutters are fantastic, the sales approach made me turn to another company that had a softer approach without making me feel like I had to sign on the dotted line ‘today’.
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Can’t live without
Excellent love them energy savvers sleep well in the daytime being on nightshift great to air the house out by leaving the windows open
1 comment
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Impressed with the service
Impressed with the service we received from the making an appointment for a quote right through to installation. We were constantly kept in the loop and installers george and Michael were lovely and on time and they cleaned up too. . Very impressed. Higly recommend modern ....professional service excellence. ....well done
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Very Satisfied
Quick to install and have up and running.
So easy to use and quiet
Definitely is keeping the summer heat out which is great!
We’re very satisfied with the overall quality of the product
1 comment
Modern GroupModern Group
Hi John, We are so happy to hear you are pleased with your Shutters, if there is anything we can do for you in the future please do not hesitate to contact us. Kind Regards, The Modern Customer Care Team
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Need for shutters to block heat out and security, privacy
Modern came up with a great deal and they also do interest free which helps a lot.
Booking was quick and the work was great
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Shutters are energy efficent and provides security
Purchased 9 shutters in total, found the service prior and post purchase to be excellent, both the installers were polite and professional and took the time to explain the mechanics. Shutters are energy efficent and provides security.
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The best thing we ever had to secure ourselves
From a start Information to installation we was very impressed.Best information about products safety installation and costs.In a week time all job has been done Traders was great.Its been over 2 months since then Very happy satisfied customer.Thanks Modern.
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- VIC, Tullamarine Shutters
- Verified customer
Excellent
Great service, real easy to deal with, shutters come up looking real good, didn't have to wait long for them to install.
Great product
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Questions & Answers
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Modern GroupModern Group
Hi Lette, We're very pleased to hear you are happy with your Shutters. If there is anything we can help you with in the future, please do not hesitate to contact us. Kind Regards, The Modern Customer Care Team