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Worse kettle ever
This was brought to match toaster within a few months paint flaked a couple of years old now but I am going to throw it out. Water level corroded and lid dirty looking.most expensive and worse kettle i have ever had
Purchased in March 2021 at Direct Chemist Outlet for A$60.00.
1 comment
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EmmaSydney
Does the job - aged poorly
Decent kettle. The water indicator ball became stuck about 1 year after purchase, so that no longer works. Also, the kettle ages poorly, with the finish on the outside picking up all grease and dirt etc. Overall, does the job and is still working, but maybe not worth the premium price tag.
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Extremely Noisy.
Purchased kettle at Harvey Norman, love the shape, style, colour. Had not purchased this brand before but staff assured me I had nothing to worry about Morphy Richards was very good. Kettle is still going very well, I love everything about the kettle and its a nice piece to look at on my new kitchen bench. Unfortunately the only draw back is that when heating it is extremely noisy. Have to always adjust the volume on tv or radio until kettle has finished boiling. I leave for work at 5.25am in morning and have been asked by household (ad...Read more
ults) to have my cuppa when I get to work as it wakes them up and this is a split level home. Was interesting to read that others had commented on noise as I thought I might have just had bad luck and got one that missed the final check. I wont replace it until I have to as apart from the noise I love everything else about it.1 comment
Danielle D.Morphy Richards
Hi Chazmarie - Thank you for your review of our product. We very much appreciate your taking the time to offer this feedback!!
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Find out how Morphy Richards Accents Traditional Graphite (102002) compares to other Electric Kettles
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Don't purchase this kettle
I had this kettle approximately 18mths it has scratched very easily . It has apparently corroded because I live in a hard water area and so leaks .
Customer care offered reduced price for a new product ....No thank you !
I think that a kettle should be constructed in such a way that it lasts longer than 18mths . Perhaps a clear label stating not suitable for hard water areas might be helpful.
2 comments
Danielle D.Morphy Richards
Hi Yvonne - we are sorry that we could not assist you further in this instance. The issue with corrosion/ leaking being experienced is not so much that you live in a hard water area but rather that th... Read more
e lime scale build up caused by the hard water was left untreated. Simply using your preferred descaling method as often as required will ensure that this issue does not occur. This is highlighted in the Owners Manual supplied with the product as follows: "Descale as appropriate for the hardness of the water in your area"I have to tell you that I did descaler the product on a regular basis and despite this the problem has occurred. Frankly I am so disappointed not only with the product but also this response that I will never purchase a Morphy Richards kettle again .
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light and noise
For the price it is a noisy kettle, the light doesn't work when turned onto to boil, it did at first on occasion but not any more. This kettle is a few months old. Would like a matching toaster but after reading reviews I will have to look into it more. Harris Scarfe stores must sell seconds.
1 comment
Danielle D.Morphy Richards
Hi Annie - our kettles carry a 24 month replacement warranty. If you are experiencing performance issues of any kind, please simply return the unit to your place of purchase to receive a replacement. ... Read more
Should you have any further queries or concerns regarding this process, please do not hesitate to contact our Customer Care team (ph: 1300 556 816)Similar opinion? Write a review on ieatwords.com.au!
KatieCentral West, NSW
- 2 reviews
Leaks
The fill gauge has never worked properly since we got it, it's stuck and then will suddenly jump to full. After only 3 - 4 months of use this kettle leaks. It leaks from around the gauge and the bottom somewhere. The colouring is also coming off around joins. Really disappointing. My previous Morphy Richards Jug kettle lasted for ages, but they no longer made this model so I thought I would try this one instead. Bad move. Can't return as purchased from Commbank awards. :(
1 comment
Candice C.Morphy Richards
Hi Katie.. Given that you have redeemed this unit via your CommBank rewards, you are able to arrange replacement under warranty via our Customer Care team direct. Please email our office as follows: c... Read more
[email protected] in order for us to assist you further.Similar opinion? Write a review on ieatwords.com.au!
Never again!
Not impressed with the quality as paint has scratched off in places and now it leaks dangerously on the base at just 1 year old. Also doesn't always turn off so have got a cheap replacement at half the price which is much better so far (not the same brand). Will contact the manufacturer to ask for money back but not holding my breath. The matching toaster isn't wonderful either as it is uneven and the spring contraption popped out which squeezes bread in. Luckily I managed to mend this.
I do not recommend this brand of kettle or toaster.
1 comment
Candice C.Morphy Richards
Hi Penny - Please accept our apologies for any frustration caused by the issues reported. You may be aware that the the Morphy Richards range of product is sold with a 24 month replacement warranty (a... Read more
ctionable via your place of purchase). Assuming that you have retained your proof of purchase, you are able to return the goods at any time during this period to the store from which you purchased the goods and obtain a replacement./ refund/ store credit as appropriate. If you require further assistance or advise regarding this process please do not hesitate to contact our office at any time: 1300 556 816Similar opinion? Write a review on ieatwords.com.au!
Rick BMELBOURNE
- 2 reviews
- Accents Traditional Graphite (102002)
- Verified purchase
Was Okay to begin with but now leaks
After a bad run of kettle purchases my wife and I settled on this one. It looked simple and solid with a nice retro design. The 2-year warranty was an important feature after the wretched run we had with previous kettles.
Initially we found the pouring to be a little awkward after using jug designs for so long, but we got used to it. Like others have said, it can be a little dangerous if you start pouring straight after the kettle stops boiling. Just wait for the water to settle and it will be okay.
About 6 months ago we noticed small pud...Read more
dles at the base. It was random so had dismissed this to accidental spillage but it kept happening. Only now have we discovered that it's actually leaking. Our guess is the water is leaking from the gauge as there is some type of gunk build up at the base of the gauge. Such a pity because I thought it would last the distance. No paint peeling issues that others have experienced. They just don't make electric kettles like they used to. The hunt for a reliable kettle goes on.1 comment
Candice C.Morphy Richards
Hi Rick.
We are sorry to hear that your Morphy Richards product has not met your expectations on this occasion. Please feel free to either return to the store with your proof of purchase for a replace... Read more
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Terrible dangerous product
This kettle is awful!!! Not only does the paint chip of it nearly scalds me everytime I pour the water into the cup spitting out all over the place. Do not buy this kettle I am absolutely disgusted with Morphy Richards Do they not test products this kettle could not have passed health & safety.
1 comment
Candice C.Morphy Richards
Hi Ang.
We are sorry to hear that you are experiencing issues using your Morphy Richards kettle. We have found that simply letting the water settle for a few seconds after boiling can make a big dif... Read more
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Find out how Morphy Richards Accents Traditional Graphite (102002) compares to other Electric Kettles
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Awful terrible there are no rods to say how ripped off I feel!!!
I bought a kettle and toaster from Harvey Norman Joondalup three months ago. The kettle is so loud I can hear it like an alarm clock when my husband puts it on at 6am. The toaster does not fair any better it toasts all the edges but not the centre of the bread!!! total waste of money!!!
1 comment
Danielle D.Morphy Richards
Hi Angela. We are sorry to hear that you are not enjoying using your new Morphy Richards appliances. Please contact our office: 1300-556-816 (during business hours) and speak with our Customer Care te... Read more
am so that we can try to assist in resolving your concerns.Similar opinion? Write a review on ieatwords.com.au!
Worst Kettle Ever And Dangerous
I purchased this graphite 102002 kettle from a Curry store about March 2015. I descale my kettle but found a lot of around the top of lid area. Where now I am unable to remove the lid at all. Also when it boils it is still boiling when pouring and it goes everywhere a couple of times burnt myself. I wouldn't recommend this kettle at all. As I have never known a kettle to do this.
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Lovely kettle
This is a lovely kettle. And it looks really well in my kitchen The only thing wrong with it is it says black on the box, but it looks more like dark grey. The handle and base are black but the kettle itself is not. I would recommend it to my friends but I think you need to check the colour on the box.
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Angela C.Morphy Richards
Hi Patricia,
Please send through photos of your kettle showing the flaked paint and corroded lid to our Service and Warranty Department at [email protected] with your contact details.