Move Yourself Trailer Hire
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Moving Across The Country - What Outstanding Service! Thank you... We'll Always Remember You!
Virtually the only company who could help us move all the way across Australia, Move Yourself Trailer Hire operates without charging absurd prices... Furthermore, my partner and I are stunned by the level of professionalism regarding excellence in customer service AND true compassion - What a delight! - Thank you for your understanding, and for treating us like real human beings! (A very rare thing it seems, these days.)
Apprehensive as we both were due to complications following our long haul move (though perhaps one might like to assume that...
Read more some issues certainly can arise throughout such a process, and thus anyone may hope to expect that some needs resulting from unexpected delays or surprise events etc should be taken into account, considered and met by... such "Services" - or so you'd think - And yet this treatment seems so RARE!) we actually found ourselves stunned to have had each and all of our needs met fairly, and with such sincerity! (Unbelievable but true!) We have been consistently treated with the utmost respect throughout the entire process, and been extended genuine empathy from the providers... We have been very lucky to have chosen this service and can not speak highly enough of all those working for Move Yourself Trailer Hire. If we relocate ever again we won't be looking anywhere else, and have already recommended Move Yourself Trailer Hire to our friends and will continue to do so.- Value for Money
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Simple hiring procedure
Had to hire a trailer at the last minute, looked up the nearest location and payment was made (Good price). At the last minute looked like we may have had to cancel so gave them a call, the lady on the phone changed the pick up time and offered a 100% refund if we called before the new pick-up time. We ended up taking the trailer due to the motorbike breaking down again, great service.
- Value for Money
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Thank you Bart, glad we could assist!
- 3 reviews
- 2 likes
Hassle free great value and convenient..
Online booking system was easy..option for size, availability and location choices. 10% discount for online booking. Trailer good condition with leads and shackle. Kiosk was simple to use Great value.
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- 2 reviews
Excellent support and service
Had an issue with a truck side swiping the hire trailer,causing damage. Hire people extremely understanding and helpful resolving this issue. Great advice made allowances for late return of trailer and just common sense understanding.Would certainly recommend dealing with them.
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- 2 reviews
- 2 likes
Great Customer Service
I cancelled my booking after the booking commenced and they provided me with a full refund due to Covid. I was so relieved i couldn’t be happier with their service.
- Customer Service
- Incentivised Review No
- 4 reviews
Very affordable and flexible
We hired through Move Yourself for the first time a couple of months ago, they were so affordable and really flexible with times and the availability of the different products to hire was really great. Will always use them now.
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- 2 reviews
- 1 like
Top notch all round
Booked a furniture trailer for 9 hours but needed it for longer. Rang to see if I could extend my hirage and yes I could, and I only got charged the difference from hiring it for 24hours which cost me $24 extra. Awesome customer service, the ladies were excellent. Trailer did the job perfectly. Would totally recommend this business. Top notch from start to finish. Keep up the awesome job guys!
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One of Australia's absolutely stellar services
One of Australia's absolutely stellar services. You won't find a business like this anywhere else, highly convenient, great prices and even more importantly great customer service! Also open 24/7 at certain locations. In the last year I have rented their trailers over 60 times and not once have I had an issue with their trailers, good quality well serviced car carriers. I have used their utes to move houses too! If you need a trailer or a ute I highly recommend Move yourself.
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- 16 reviews
- 6 likes
Excellent professional Service
This is a very easy to use and efficient trailer hire service
Just practical and economical
Highly recommended for any short term or long term hire.
Easy pick up and return service
thank you
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A great service. Thank you.
Many businesses benefit in taking note of how excellent customer service skills can make all the difference on many levels and in every aspect. An increase in sales/revenue, new client/customer leads, current client/customer retention and preference etc.
But something my experience with Move Yourself trailer hire, and the stressful situation I was in magnified, is the polite and helpful interactions I had with Chantelle by email then Phil and Tracey by phone, swung my poor/negative thought pattern around which made my days a little less stress...
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Thank you for your kind review! This has been passed on to our team.
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Cant complain!
The trailer hire is cheap and the trailers are well maintained. Also the service helpline staff are very helpful and understanding. Cant complain about the trailers or the helpline staff so 5 stars it is!
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Review collected in partnership with Move Yourself Trailer Hire
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Easy to use
Great service, brilliant Ute that drove well, and very professional process - customer service was great. Even though I was initially uncomfortable about everything being on line, the process was smooth and straight forward - I will definitely use Move Yourself again.
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- 4 reviews
- 2 likes
Great service
The people at move yourself are fantastic, I ordered a trailer on line and was too big for my car, so I called them and it was changed money refunded
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A total lifesaver
I needed to pick up some furniture that had been given to my daughter. Being a single mother who had never towed before I spent so much wasted time trying to find alternatives. Finally I rented a very small cage trailer from our local service station. I was amazed by how easy & inexpensive it all turned out to be. I had no trouble at all being able to hook up the trailer, tow it both empty and full and return the trailer as needed.
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Great way to get the job done
I find it much easier to book this trailer hire than I was expecting. It did it online and the staff were helpful in showing me how to access the kiosk to complete the pick up and return. I was a bit wary about using a trailer, given I haven't done this much, but the booking process and support could not have been better.
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Questions & Answers
Hi just asking how much is a late fee
dont know exactly but the shortest hire period for trailers is 4 hours @ about $34, so they may hit you with that if youre REALLY late - I would imagine that they have some lee-way for a little bit la...
Read morete (maybe 10 - 15 min) - Good luck...Regards, MichaelHi Natasha,
This varies due to the different time periods but happy to have a chat if you like? Please call our booking office of 1300 882 187 or message us back with your number and we can call you. Thank you
I'm wondering how much the deposit is please? Nowhere on the website does it give a price for deposits on a standard trailer.
The deposit amount can vary depending on what you hire. Our booking tool will show the exact cost and whether there's a deposit on that item, you can use it @ https://bit.ly/3pWFFvm
As a general rule...
Read more of thumb, vehicles have a $250 deposit and $50-$100 for trailers. In some conditions, there's no deposit required. Hope that helps.Do you do one way perth to karrstha
Hi Peter,
Sorry, we have no One Way depots in Karratha at the moment. Thanks for your inquiry.
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Thank you for your amazing review Mr & Mrs T! We are so glad to be of service to you, and thank you again.