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5 questions from our users

Lisa

Lisaasked

I require a Tv to be mounted outside,an antenna outlet installed and a double PowerPoint.Im unsure what size TV to purchase and the best wall mount solution



No answers
Jude

Judeasked

Just recently, my television started pixilating......I thought it might be that the coaxial cable had come loose. After fiddling with it, it seemed to improve....but now every so often the TV makes a bit of a noise, and words are missing......Could it be the antenna? We have had strong wind and storms.

1 answer
Mr Antenna
Infotech T.Mr Antenna

Hi Jude,
Thanks for reaching out to us.

Based on the notes you have shared, a number of things could be at play.
There could be signal loose due to poor contacts from the cable, there could be cable or antenna damage, or interference.
Depending on the distance of the antenna from your TV set (and the length of cable used) there could
be signal loss.



The best option would be for one of our technicians to attend and conduct an on-site inspection.
They can then provide a no obligation assessment and free on-site quote to correct the problem.

If you'd like to go ahead with this please give us a call on 13 11 49 or send us the best number
to reach you on and a member of our team will be in touch.

Lorraine

Lorraineasked

I purchased my antenna from you about 18 months ago. It has stopped working, I tried unplugging the antenna and the tv's from the wall outlets and plugged them back in again. I tried doing the channel search. I tested the outlet to be sure it is working. I still am not getting a signal. What else can I do?

1 answer
Adam B.
Adam B.

Hi Lorraine, it should be covered under warranty. Call 13 11 49 and tell them about your issue and they will organise for someone to come and sort it out.



Jocelyn cabarubia

Jocelyn cabarubiaasked

Hi. Want to make enquiry. How much is the price of airal anthena? Not sure if its the right word. I live in clyde north. Thanks - joy

1 answer
Strangybow
Strangybow

Hi. Not sure of the detailed cost. But we paid $700 and this included a new antenna, a new antenna outlet in our study, and two new digital wall fitments where we already had an old analogue connector.

Lorrie

Lorrieasked

What channels do I get?

1 answer
Nina
Nina

Allof them

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