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Mark H
- 2 reviews
- 6 likes
- Verified customer
Rip-off
Original callout was cancelled by Mr Switch. For the rescheduled callout, the electrician rocked up late... but I was charged $200 anyway. Am I an idiot for paying this callout fee? Yes. Please don't be an idiot too. My advice would be not to go with a business that won't give you a ballpark quote for a straightforward job over the phone or by email. Ended up being quoted almost $3000 to replace a total of 20 switches and power outlets (Clipsal Iconic range). Another fully-licensed and properly insured electrician has completed the job perfectl...Read more
y for less than half that amount. I was fooled by many of the positive comments here at Product Review. Other commenters have suggested many of the positive reviews here are not legitimate and I would not be surprised if that was the case.3 comments
You did get in contact with me regarding this matter a few weeks ago and I expressed my disappointment, quite clearly, over and over. I don't know what more can be said. I just called your number and ... Read more
the gentleman I spoke to assured me that I'd receive an email from Mr Switch during business hours tomorrow. Looking forward to it.
No email received.
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StuartSydney
- 3 reviews
- 4 likes
Safety switch diagnostic check
Hi I wanted to thank Jake from Mr Switch for a professional diagnostic call out to check my safety switch. Jake called me 20 minutes before he arrived right on time, very friendly as he explained what was diagnosed. He was fast professional and clean and tidy. I will definitely use jake and Mr Switch again thanks guys.
1 comment
Mr S.Mr. Switch Electrical
Hi Stuart, thank you for your review! We will definitely forward this great review onto Jake, he will be happy to know that you were happy with his service! Please do not hesitate to give us a call an... Read more
ytime in the future! Warm regards, the Mr Switch teamSimilar opinion? Write a review on ieatwords.com.au!
Lorene TAU
They turn up on time
I called Mr Switch for my mothers place to fix a problem with the power which kept causing the safety switch to trip. They replaced it and its working now just fine. Not cheap but you do get what you pay for.
1 comment
Mr S.Mr. Switch Electrical
Hi Lorene, thank you for the feedback! We will pass this onto our electrician, they will be stoked to hear about your feedback. Please do not hesitate to give us a call anytime!
Warm regards, the Mr Switch team
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- Verified customer
Top quality highly attentive service
Fantastic service through and through. Highly recommend Mr switch and our electrician Ahmed especially for their personable and highly attentive service! Had multiple issues recently and they were all sorted so quickly with minimal stress. After a quick call out the job was always sorted right there and then even if the issue was a little more complex. The quotes given to us were also much more reasonable then previous electricians. Highly recommend!
1 comment
Mr S.Mr. Switch Electrical
Hi Joshar, Thank you for your kind words we are happy that we were able to help and will be sure to let Ahmed know about your wonderful feedback! If you ever need anything in the future, feel free to give us a call!
Warm regards, the Mr Switch team.
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Excellent and professional
I had used Mr Switch a while ago and was impressed by the service I received. So again when I had problems with leaking taps there were no hesitation in contacting them again. And again was impressed by their professional manner. I have always recommended Mr Switch plumbing team to my friends and family. Keep up the great work!!! Thanks guys
1 comment
Mr S.Mr. Switch Electrical
Hi Denise, thank you for your kind words and on going support! We love to see raving reviews from our loyal customers, I will make sure to share this review with our staff, please don't hesitate to le... Read more
t us know if there's anything else we can do for you. Kind regards, the Mr Switch team.Similar opinion? Write a review on ieatwords.com.au!
ReneeDural
Really happy with James
Got Service Heroes out after my toilet started to block up. James attended with Sam and was really helpful. Everything from the first call to the repair was easy and they kept me informed. Really professional business that have changed the was I think about plumbers.
1 comment
Mr S.Mr. Switch Electrical
Hi Renee, thank you for your fantastic review! We'll pass that on to James and Sam I am sure they they will be ecstatic that you were so happy with your experience! If you ever need anything feel free to reach out!
Warm regards, the Mr Switch team
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Jess FreedomSydney
- Verified customer
wow.. Alicia really brightened up my day
I just want to say from calling multiple other companies who won't really helpful the way Alicia answer the phone at Mr Switch really brighten up my day I was distressed with no power. Within an hour of my call the electricians arrived resolve the issue with my faulty wiring and turn my power back on.. FiVE Stars on trust reliability and efficiency to get my job done I felt comfortable with electricians at my home
1 comment
Mr S.Mr. Switch Electrical
Hi Jess, thank you for your great review! we're so happy to hear that you were happy with our service! We will definitely forward this raving review onto Alicia and our electricians we are sure it wil... Read more
l make their day! Please feel free to reach out in the future! Warm regards, the Mr Switch teamSimilar opinion? Write a review on ieatwords.com.au!
Very happy with Mr Switch Service Heroes!
i booked an appointment to have my plumbing gas fixed and they came out on time and did the job effectively. very happy will use them again in the future.
1 comment
Mr S.Mr. Switch Electrical
Hi Annabelle, Thank you for your review! I will make sure to let our plumber know how happy you were with their service! Please do not hesitate to call us in the future
Warm regards, the Mr Switch team
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- Verified customer
Avoid
Light circuit blew and after 3 vists over the course of 5 days they failed to fix it, charged me $1500, and told me I needed a complete rewire. I called another electrician for a second opinion and the whole thing was fixed in less than 4hrs.
Avoid at all costs.
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Great service.
John L and Gary came out to install an aerial today. They provided great friendly service. Very happy with the end result
1 comment
Mr S.Mr. Switch Electrical
Hi Wendy, thanks for the positive feedback! We will make sure to pass on your feedback to John L and Gary! Please do not hesitate to give us a call anytime!
Warm regards, the Mr Switch team
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Fixed up lights fine
JohnL arrived on time and replaced all the lights and switches. No problems and happy with the work. All as per Steven's quote. 8)
1 comment
Mr S.Mr. Switch Electrical
Hi Peter, thank you for the feedback! We'll pass this onto John and Steven! If you ever need anything feel free to reach out!
Warm regards, the Mr Switch team.
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Chris
- 2 reviews
- 1 like
So happy to have air Conditioning!
John L and James P arrived at time stated, they were polite and friendly and worked professionally together, very happy with the finished job of installing 2 airconditioner!
1 comment
Mr S.Mr. Switch Electrical
Hi Chris, Thank you for your raging review! I will make sure to let John L and James P know how happy you were with their service! Please do not hesitate to call us in the future
Warm regards, the Mr Switch team
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Very fast and efficient
Nathan was very quick and professional. Diagnosed and fixed the problem promptly without any fanfare. Provided clear explanations and cost breakdown.
1 comment
Mr S.Mr. Switch Electrical
Hi Liz, Thank you for your review! I will make sure to pass this feedback to Nathan! If you ever need anything feel free to reach out!
Warm regards, the Mr Switch team
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Robyn and DaveCawdor, Sydney
- Verified customer
Outstanding work - good luck finding better than these guys!!!!
Garry, John L and Sabrina from Mr Switch came to simply install a smoke alarm for our forth coming baby at our property in Cawdor ( just south of Camden in Sydney)There advise, and forward thinking ended up with us with outstandingly improved and safe lighting, a significant reduction in power consumption and the installation of an amazing lighting fixture. They stopped at nothing to ensure the job was first rate. In all seriousness, not only did we get good value for our money, their service is what really sets this company apart. This is the...Read more
second time we have used Mr Switch ( first was for plumbing 2yr ago and now for electrical) and would not think twice about using them again (in fact I know we will) and we wouldn't hesitate for a second in recommending them to others. Seriously, you did you company and your trade PROUD! Thank you Robyn & David _Cawdor, NSW. Ps.... They even cleaned up... And left zero mess and just a great experience. So hard to find genuine decent Tradies..... Thank you Mr Switch. THANK YOU Garry, John L and lovely Sabrina.1 comment
Mr S.Mr. Switch Electrical
Hi Robyn and Dave, thank you for your kind words and raving review! We'll pass that on to Gary, John L and Sabrina, they will be so happy to hear about your feedback. Thank you for your on going suppo... Read more
rt and don't hesitate to let us know if there's anything else we can do for you. Kind regards, the Mr Switch team.Similar opinion? Write a review on ieatwords.com.au!
RubenFrenchs forest
Excellent job done
John L and Gary, both of you are great and the service is fantastic good chatting during the job. Arrived on time was perfect to fit my schedule
Thank you regards Ruben
1 comment
Mr S.Mr. Switch Electrical
Hi Ruben, thank you for your review! we're so happy to hear that you were happy with our service! We will definitely forward this great review onto John L and Gary! Please do not hesitate to give us a... Read more
call anytime in the future! Warm regards, the Mr Switch teamSimilar opinion? Write a review on ieatwords.com.au!
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RayCpllaroy Plateau
- Verified customer
Mr Switch Service.
Gray, John L and Arinsabrina
Excellent service from the initial Electrical fault find John did in the absolute pouring rain.
To him returning with Arin and Gary completing all the work to such a high standard
Thanks John and team. Very professional.
We highly recommend
Regards
Ray and Susan
1 comment
Mr S.Mr. Switch Electrical
Hi Ray, Thank you for your review and your support! I will make sure to pass this feedback to Gary, John, Arin and Sabrina, they will be so happy to know that you had a good experience with the compan... Read more
y! If you ever need anything feel free to reach out! Warm regards, the Mr Switch team.Similar opinion? Write a review on ieatwords.com.au!
Quick, friendly and professional too
From first contact this morning with Alicia, through to completion including sourcing parts later the same day with John L and Sabrina things were smooth and helpful. We are all up and running again now.
1 comment
Mr S.Mr. Switch Electrical
Hi Graham, thank you for the feedback! We'll pass this onto Alicia, John L and Sabrina, they will be stoked to hear about your feedback. Please do not hesitate to call us in the future
Kind regards, the Mr Switch team.
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Great work
John L and Alex done a great job in gas fitting and plumbing.. really appreciated and do recommend to others.
1 comment
Mr S.Mr. Switch Electrical
Hi Gaya, Thank you for your review! I will make sure to pass this feedback to John L and Alex! If you ever need anything feel free to reach out!
Warm regards, the Mr Switch team.
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Very Professional
I had John. L out to give a quote for some security lighting and some electrical work around the home. Very polite, gave me solutions to all my problems and a quote on the spot. I was even able to book-in a service for my A/C when my electrical work was booked in. Professional throughout the whole interaction.
1 comment
Mr S.Mr. Switch Electrical
Hi Sam.O, thanks for the feedback! We'll pass that on to John L, he will be ecstatic to hear that you were happy with his service. don't hesitate to let us know if there's anything else we can do for you.
Kind regards, the Mr Switch team.
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JeanSydney Surrounds, NSW
- 2 reviews
Good service every time we have used Mr Switch
John L arrived promptly on each occasion. He is a good listener then explains and discusses alternatives. I was satisfied with the decision. There was no pressure to take the dearest option. His work was very professional.
1 comment
Mr S.Mr. Switch Electrical
Hi Jean, thank you for the feedback! We'll pass this great feedback onto John L! Please let us know if there's anything else we can ever do for you!
Warm regards, the Mr Switch team.
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Mr S.Mr. Switch Electrical
Hi Mark,
We have tried to get in contact with you regarding this matter to find out some more information. Our team in the office (one of the lovely girls you would have spoken with to book the job) ... Read more
are not trained electricians which is why we always send out a trained and licensed expert.