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Reviews

4.9

166 reviews
5
(159)
4
(6)
3
(0)
2
(0)
1
(1)
  • Product Quality
    4.9 (103)
  • Return Claim MadeYes (2) · No (124)
  • Shipping
    4.9 (89)
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KayeleneV

KayeleneVGreater Melbourne (Metropolitan), VIC

Ordered late last night - received this afternoon. No more greys!

published

Exactly what I ordered - extremely fast delivery. I ordered last night and received this afternoon.
Delivery guy wore a mask. Would definitely use this site again. Dying your own hair is not that hard. Give it a try.



Product Quality
Return Claim MadeNo
Date PurchasedApril 2020

Review collected in partnership with My Hair Care

Rossco

RosscoGreater Melbourne (Outer), VIC

Excellent service

published

Found the online store easy to navigate to buy products. Found difficulty in ordering products as I needed to open an account. However the next time I will know what to do as I’m not used to online shopping. Thank you great and efficient service. Would highly recommend.

Product Quality
Return Claim MadeNo
Date PurchasedApril 2020

Review collected in partnership with My Hair Care

Sue88

Sue88Sydney, NSW

  • 2 reviews

Matrix so silver

published

As a grey haired senior I have been using this product for many years buying it online from you. This product just gives grey hair a "smokey" colour relieving the dullness of natural grey hair. Your service is excellent and despatched quickly with Courier Please which is also excellent and their service is easy to use if the delivery does come when I am not able to receive it. I have received many compliments about my hair colour.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedMarch 2000
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J steen

J steenMetropolitan Adelaide, SA

  • 3 reviews

Great service

published

first time buyer of the site so not sure what to expect but it was super easy, great prices and really fast delivery. Was really impressed and will definitely buy again from there

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedApril 2020
See all answers

Review collected in partnership with My Hair Care

Sharon L.

Sharon L.South East Queensland, QLD

Fast service

published

Online store was easy to navigate & offers a good range of products the delivery was very fast... only slight negative my free samples were not included in my parcel despite invoice stating so.. but minor omission wouldn't stop me ordering again though.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedApril 2020
See all answers

Review collected in partnership with My Hair Care

This company gets things delivered 100% accuracy 100% of the time!

published

This company always delivers. Website it easy to navigate, orders are placed easily. They are very good at feedback showing the customer where their order is. Orders are always delivered in a timely fashion.
Probably one of the best online companies I've ever dealt with.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedApril 2020
See all answers

Review collected in partnership with My Hair Care

Robyn

RobynBrisbane, QLD

  • 12 reviews

Regular customer

published

I have been purchasing my heat protector from this company for a couple of years now and cannot fault their services. They offer small discounts on return purchases and are quick to process orders. Very happy with their services & I'll continue to purchase from their online store :)

Product Quality
Shipping
Return Claim MadeNo
Leet

LeetFar North Queensland, QLD

Excellent customer service

published

They are extremely professional to deal with and deliveries were made quickly and within the specified time. Great communication! Happy with the products delivered. I will definitely order online through this company again.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedMarch 2020
See all answers

Review collected in partnership with My Hair Care

The Best Online Hair Care Service EVER!

published

This Online Service is amazing! Easy to use and the descriptions given on the products available are so so helpful. There is nothing that I can fault about this service, always prompt, helpful and very satisfying! Love Love Love It!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedMarch 2020
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Maz

MazGreater Melbourne (Outer), VIC

  • 2 reviews

Fabulous personalised service

published

Very satisfied with website and services provided. My products were shipped by Express Post when I showed concern over delivery details in my area. No extra charge. Range and quality of products excellent and loved the free samples. Highly recommend this company.

Product Quality
Return Claim MadeNo
Date PurchasedMarch 2020

Review collected in partnership with My Hair Care

Satisfied

Satisfied

  • 2 reviews

Wow superb service

published

Great selection of products to choose from
Incredibly easy to place order and really fast fast service
Shipped within 20 mins of when I placed the order on line. This has to be a record

Shipping
Return Claim MadeNo
Date PurchasedMarch 2020

Review collected in partnership with My Hair Care

SarahC

SarahCGreater Melbourne (Outer), VIC

Fantastic prices and super quick delivery! Very happy

published

They had exactly what I needed at a fantastic price. The quality of products is great. The website is really easy to use and products are very easy to find.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedMarch 2020
See all answers

Review collected in partnership with My Hair Care

shazillas

shazillasSouth East Queensland, QLD

  • 2 reviews

DERMALOGICA Sleeping soundly

published

Kelsey Montague Night-out Skin Fix Duo - Sound Sleep Cocoon & Stress Positive Eye Lift
Navigating easier nights sleep with adding Sleep Cocoon and Stress positive to my nightly sleep routine.
Helps me drift off to sleep. Waking up with a fresher overall glow. Seamlessly blending with my skin with no flair ups.

Online store easy to navigate with choices for all ages and skin concerns. Will be back to seek other pamper goods to find my Zen. Very satisfied with the quality of goods and the way they arrived promptly.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers
MichelleM

MichelleMGreater Melbourne (Metropolitan), VIC

Excellent Serfvice

published

Wow, Wow, Wow. The online store was easy to navigate and use and the service was excellent. I got exactly what I ordered, all great products and within 48 hours.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedMarch 2020
See all answers

Review collected in partnership with My Hair Care

Rae

Rae

  • 2 reviews

Great product and super swift dispatch and delivery

published

Easy website to use and easy to find products. Wide range of products for all different conditions . Quick turnaround between ordering and delivery. All recyclable packaging. Thank you, will definitely use again.

Product Quality
Return Claim MadeNo
Date PurchasedMarch 2020

Review collected in partnership with My Hair Care

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Incredible Customer Service

published

Courier delivered our package to a chemist instead of requested home address. Spoke to Joey who within minutes reorganised order to be delivered direct to our home address - top service

Product Quality
Return Claim MadeNo
Date PurchasedMarch 2020

Review collected in partnership with My Hair Care

Amazing Service!!

published

The online store was easy to use, the delivery was super quick and free and when I forgot to put in a coupon code for a free item when checking out, I emailed them, and they included it in my order. Very satisfied with their service and quick reply’s to queries.

Return Claim MadeNo
Bam

BamSouth East Queensland, QLD

Great Customer Service!!!

published

Best prices and so many extra bonuses included with my purchase. Fast and efficient service. I had a query which was actioned and sorted without any issues Very cautious purchasing online but happy to discover these guys are an Australian company and products on their site are actually posted from their warehouse not sourced from overseas and having to wait weeks for delivery. I will definitely be purchasing from these guys again

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers
Graeme Walker

Graeme WalkerIllawarra, NSW

  • 3 reviews

Great service, great price

published

The product I wanted and at a great price compared to a long term overseas supplier, and no surcharge for it being a haircare product. I will be back, you can count on it!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedJanuary 2020
See all answers

BEST SERVICE EVER

published

ordered this morning, delivered this afternoon.
this is just the best online site I use - everyone should be this good.
time and time again I am blown away by how good you guys are.
thanks a lot.

Product Quality
Return Claim MadeNo
Date PurchasedFebruary 2020

Review collected in partnership with My Hair Care

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