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Rachelle.D.Greater Melbourne (Metropolitan), VIC
- 2 reviews
Works well but broken in 6 months
Bought this to upgrade my old dash-cam. It works well, connects to the app well, no complaints. However six months in and the connection to the mount is broken (on the device end) - constantly pops off the mount. The warranty process is long and convoluted, plus loop holes galore where they make it clear they will not fix if it is deemed "customer broken" - which gives them quite a lot of discretion. Will look to different brands in the future.
Purchased in July 2021.
3 comments
I’ve tried this already, as I said the process was long and filled with loop holes. It took multiple emails just to get to the point of action, then to be told that if deemed ‘customer fault’ it will ... Read more
incur a fee for a service, giving a lot of freedom around what is classified as customer fault. I shouldn’t have to post it off in a bag to get it ‘fixed’ after only 6 months. Either replace it or give the option for people to take it to a center to be looked at. It’s all just too hard, which I gather is the whole point. I will be super-glueing the device to the mount until it all inevitable stops working and will replace with a different system. Warning others to reconsider their choice.
NavSupport A.Navman
Hi Rachelle,
with any physical damage, we always disclaim that if deemed to be customer induced damage, there will be an applicable fee. this is a standard process for any physical damage. this happe... Read more
ns regardless of the nature of the physical damage. the intention is not to create a loophole, and the last thing we want to do is have something be considered out of warranty, however it is still necessary to make sure the customer is aware.Similar opinion? Write a review on ieatwords.com.au!
Ke N.Perth, WA
Good price, good product
I bought Mivue 790 from Catch of the day only $100. It works perfectly, better than I thought, live view loading quick, easy to setup, high resolution video, sharp images. Mivue 790 works better Mivue 800 which I bought last year
Purchased in December 2021 at Catch for $100.00.
1 comment
NavSupport A.Navman
Hi Ke N.,
Thanks for taking the time in reviewing our product, we truly appreciate it. ... Read more
Glad to hear your device works perfectly. Regards The Navman TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
leondotcomSydney, NSW
- 3 reviews
Good Dashcam, but what is it with JERKY LiveView?
Good Dashcam, but what is it with JERKY LiveView?
speed warnings=good
gps=good
quality of recording=good
setup=easy
Liveview on iphone with 2 to 5 seconds delay is practically useless
Does anyone have same problems with live view?
Purchased in September 2021 at Harvey Norman for $149.00.
5 comments
NavSupport A.Navman
Hi leondotcom,
Thanks for taking the time in reviewing our product, we appreciate it so much.... Read more
For the live view, we recently released a new update for MiVue pro App (v1.0.115). We recommend updating your app to further isolate the problem you are encountering Regards The Navman Teamsorry,unfortunately firmware update did not help.....
Does anyone else having Live view delay?
NavSupport A.Navman
Hi leondotcom,
Sorry to hear that. ... Read more
May we know the ios version of your iphone so we can pass this feedback to our product development team? Regards The Navman TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Navman MiVUE790 WIFI compares to other Dash Cams
Know better, choose better.
Woody51Greater Melbourne (Metropolitan), VIC
- 2 reviews
- 1 like
Doesn't do what I require
Quality of the videos is fine and easy to use . But the Dashcam is useless to me as I can't edit any vids with sound and in fact I only have sound when using Mivue manager and if I save a file to PC it has no sound.
As I have always edited the files to put on my YouTube page this is totally useless for the purpose.
I have called support and they tell me that that is the way it is and all Navman dashcams are the same.
Even not being able to save a file to PC and retain sound is a joke, this goes in the cupboard and I will find one that does the job as well as my previous $40 Ebay job. The picture wasn't as good but they did what was required, just seems like commonsense to me.
Purchased at JB Hi-Fi Retail Stores.
1 comment
NavSupport A.Navman
Hi Woody51,
Sorry to hear you are having issues with the sound.... Read more
If you have sound when using Mivue manager and no sound when playing the file through another program that would indicate their is sound on the video file, have you tried updating your codecs to see if that resolves your problem ? If this doesn't work, Please send us a private message with your Name, address, phone number, email and serial number so we can assist you further We apologise for any inconvenience and hope we can resolve your issue Thank youSimilar opinion? Write a review on ieatwords.com.au!
Questions
I recently purchased a Navman MiVue 790 with a SmartBox and had it professionally installed. The camera and Smart phone are correctly connected. Very happy with quality and operation but I have two questions:
1) I can transfer files from the camera to the phone however, when attempting to upload the latest Firmware it continually fails?
2) Although the camera should commence recording when starting the engine, at times I have to do a manual start.
I would appreciate your advice,
Thanks.
Purchased in July 2021 at JB Hi-Fi Retail Stores.
1 comment
NavSupport A.Navman
Hi Corolla Driver,
Thanks for sharing your review.... Read more
For online self-technical support, please visit our FAQ site: http://service.navman.com. Alternatively, you can email our support team on [email protected]. Regards The Navman TeamSimilar opinion? Write a review on ieatwords.com.au!
Ken PSouth East Queensland, QLD
Good value dashcam
I was pretty happy with my mivue 388 which still works after more than 5 years so I looked at the mivue 790 when I decided to upgrade.
Like my older mivue this was easy to set up.
I'm happy with the functions and features and the ease of turning off those you don't need.
The camera takes good footage and the wifi makes it easy to download and save footages.
I just hope this would come with more clips to help with mounting the wiring more neatly.
Purchased in March 2021 at JB Hi-Fi for $219.00.
2 comments
NavSupport A.Navman
Hi Ken,
Thanks for your appreciation. We are certainly glad that you're happy with our product. As for additional clips, how much do you need? may we private message you to grab some of your personal information?... Read more
Regards, Navman Support TeamHi I think I'll need 6 clips. Happy for you to send me a private message.
Similar opinion? Write a review on ieatwords.com.au!
Tim LidcombeSydney, NSW
- 4 reviews
- 3 likes
I love it..!
After having several dash-cams over the years, I finally gave up on my crappy Navig8er and bought this Navman MiVUE790 (WiFi) on the weekend. From the moment I plugged it in it looked better. It has a clear easy to use touch screen, so no more annoying little buttons to press. The touch screen is easy to navigate around and adjust. It shows your GPS speed on the screen, when approaching a speed camera it tells you what the speed is and reminds you what speed you are doing. Having a smart phone app it can do system updates. And you can view the videos on your phone via the WiFi facility. This is what all dash cams should be like.
1 comment
NavSupport A.Navman
Hi Tim,
Thanks for posting your review. We're glad to know that you find our dashcam reliable and easy to use. Your compliments are very much appreciated.... Read more
Cheers! Navman Support TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
LLRasked
I received my MiVue790 today and set it all up.... it works, but it only recorded part of the journey, both going out and coming back home. Only a short journey, but on the way out it recorded one 3 min video and on the way home it recorded 2... which still wasn't the whole journey. 32 gb brand new (and formatted) Sandisk ultra.... camera was on, but the whole journey doesn't appear on the camera itself, or on MiVue Manager on the pc. Thoughts? Regards, Lisa.
3 answers
NavSupport A.Navman
Hi Lisa,
Thanks for posting your query.
Sorry for the troubles. The problem could be caused by your microsd card. Please use a microSD card that is designed to be used in dash cameras such as SanDisk Endurance series, and Kingston Endurance series. Faulty or incompatible microSD cards can cause your device to not function correctly, may arise problems with the recorded files, freeze, and even cause the device to intermittently turn off or even not power on.
You may refer to the link below to check our recommended memory cards:
http://navmantech.com/ddrsdcards
Hope this helps. Otherwise, feel free to contact our support team on [email protected]
Kind Regards,
The Navman Team
Thanks for your reply. I especially went out and got the SanDisk Ultra, as it's a Class 10, with the little 1 icon....? Anyway, second and third day in, all the appropriate files seem to be there and everything working well. If I have any more issues, I will try a different card. Cheers!!!
NavSupport A.Navman
Hi Lisa,
Thanks for getting intouch.
Indeed try other card, please. If the microSD card is not an endurance type like, it is more subjectable to early memory failure due to less write cycles and stress with constant recording on memory cells.
Kind Regards,
The Navman Team
Oscarasked
i bought mivue 790, firmware is updated, has been working fine for few months, today, all of sudden, the video is reversed (upside down), not able to turn it around, pls advise, thanks
oscar
5 answers
NavSupport A.Navman
Hi Oscar,
We are sorry to hear that your video is in reversed.
For us to properly assist you, may we know if you are referring to the recording screen of your device or just the recorded videos?
For now, we recommend performing a hard reset on the device by poking the shutdown button beside the USB port (on the top of the device) to shut down the device. Leave the device off for 5 seconds then press and hold the Power button to turn it on.
Please also ensure that you are using a compatible memory card. Problem such as this could be caused by a faulty or incompatible memory. More information can be found here:
http://navmantech.com/ddrsdcards
Hope this helps. Otherwise, feel free to contact our support team on [email protected]
Kind Regards,
The Navman Team
The screen is reversed.. Can't turn it around, have tired the steps u provided, doesn't work.. BTW memory card is not the issue, as it has been working since I bought it..
Thanks
NavSupport A.Navman
Hi Oscar,
We understand that. Please send us a private message (or alternatively you can email our support center @ [email protected]) the following and we will do our best to assist you futher:
- Full name
- Shipping address
- Phone number
- Email address
- Serial number
- Firmware version of the device (if available)
- Date of purchase
- Store where you bought the device
- Brand, Type, Speed and Size of your memory card
Kind Regards,
The Navman Team
Scott B.asked
I have a mivue 750 and I cannot get it to connect through wifi. I also have no use for the app due to this, how can I fix this and also how can I review/download footage.
1 answer
NavSupport A.Navman
Hi Scott,
Sorry to know about that.
To properly connect your mobile phone to the wifi of your device, please follow the steps from the link below:
https://service.navman.com/M0100/F0110_DownLoad_File.aspx?bullid=AllBull&fileid=113804
You may also view your recordings to your computer via MiVue Manager. To do this, please refer to the link below:
https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=131397
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.
Hope this helps. Otherwise, feel free to email our support team at [email protected]
Regards
The Navman Team
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NavSupport A.Navman
Hi Rachelle,
Thank you for your review.... Read more
we are sorry to hear you are experiencing trouble with the suction mount. Please send us a private message (or alternatively you can email our support centre @ [email protected]) with your Name, address, phone number, email, Model and serial number so we can create a Repair ref number and can arrange to have your device tested at our repair centre free of charge we apologise for any inconvenience and hope we can resolve your issue Thank you for choosing Navman and have nice day