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g p.Richmond-Tweed, NSW
green mile
Why can’t I watch green mile on Netflix when it’s on free to air tv I was most disappointed to not be able to watch it on Netflix . Got to live free tv
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JosieVictoria
Customer service
I signed up fir the 30days free trial..got charged the next day so i called them and they told me i cant get it as im in australia! No where on the website was i told this, then when i pointed that out the lady was extreamly rude and was basically told they dont care!
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Kim W.South East Queensland, QLD
- 3 reviews
Netflix account was able to be hacked
To others out there with Netflix accounts. Beware. My account was just hacked and Netflix did not offer me any contact numbers locally to resolve the issue. I did not change my password or make ANY changes to my account as per images attached from Netflix. I had to call them in the US at my cost to fix their cyber security issue. They would not call me back or offer any compensation for my call. I find this very unsupportive on their end considering it's their security issue that had my account hacked. Very disappointed. So beware Netflix users.
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Mat L.Garran 2605, ACT
- 3 reviews
- 1 like
cut seasons off, new content is S**t
Enjoyed the quick speeds and accessibility ofNetflix.
But they seem to have a habit of cutting of tv series after about two seasons and there selection is now poor.
Cancelled my subscription and went with Amazon Prime, better shows and they run more then two seasons.
The fact that the 1 star reviews dominate the 4 or 5 star reviews says it all.
Maybe time for a new CEO
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Poor choice
I've used Netflix Australia for a year now and I'm becoming increasing frustrated at the lack of choice. The films are mostly B-grade, the series are designed to carry-on endlessly (until they're abruptly cancelled) and I can watch much better content on SBS. Netflix is looking increasingly like a bad deal to me. Lift your game Netflix or I'm out.
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Netflix operators lie through their teeth
I attempted to download episode 10 of a second season for a series I have been watching. For some reason this episode had some difficulties while downloading. Even though it has never once been downloaded, it is now reporting as having been downloaded too many times this year. I tried engaging in chat online and was repeatedly told I had downloaded it too much (my activity proves that untrue). I spoke to someone in chat who just kept repeating to me that it had been downloaded too much. I asked to speak to a supervisor who confirmed that I have...Read more
never downloaded it, but tried to tell me that there is some global limit on the number of times individual episodes are allowed to be downloaded even though the error message clearly states "per account". No matter how many times I tried to explain there is a glitch in their system and it has incorrectly incremented the counter when I haven't downloaded it, she said their software is perfect and the error was definitely that this title specifically has different rules. I can still download other episodes after that. They are dishonest and refuse to ever admit something is their faultSimilar opinion? Write a review on ieatwords.com.au!
Toby SSydney
- 5 reviews
Could Be Better
Signed up to Netflix a while back so I've had time check it out. It's okay but I'm disappointed with the limited range of offerings. There's a hell of a lot of what I'd call padding. The selection of movies tends to be mostly b-grade rubbish with a sprinkling of more recent stuff. There's a swag of old tv series that we've all seen and then there's the Netflix original series. These are where we see who's running Netflix. It's the accounts dept. All the series start well then drift off into vague endless subplots that keep the shows going but l...Read more
ead nowhere. This is a technique to allow the shows to go to a second or third series but no matter how long they run eventually the bean counters decide the show isn't pulling the viewers and the show just stops up in the air. No ending, no wrap-up just falls off a cliff. Don't think I'll bother watching any more.Similar opinion? Write a review on ieatwords.com.au!
Bad service
Tried to sign up for Free trial but when I entered my email & created a password it said that I was not eligible as I had received the free trial previously. I have never trialed Netflix. When I called them they advised that my device that I was using had been previously used on several occasions with Netflix. I had just purchased the phone less than 24 hours prior to that through Optus and it was brand new out of the box. The lady said that it was probably a reconditioned phone. I advised that this was not the case as I saw the box opened.
I h...Read more
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Marj GNortheast, VIC
- 2 reviews
Just rubbish
Netflix Australia...the key word being Australia.... but there is more shows in other languages than English most of the shows are old and just rubbish. I believe we are just being ripped off.
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DeeCentral Highlands and Goldfields, VIC
- 2 reviews
Oh so boring! Same old, same old, same old.
What happened to Netflix Australia? Boring shows. Bland, overcontroled content. Why am I paying money for this junk? Time to step it up guys, we are not all dumb brainless idiots, no matter what the government thinks.
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AshaTasmania
Privacy unsafe
Love the service they offer but I have been hacked into twice, people not only using my service (from overseas) but upgraded my plan to the most expensive, the first time I didn’t know until I was charged for the premium! have now deactivated!
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RobbieGreater Melbourne (Outer), VIC
- 5 reviews
Australian Dumbed Down Version of Netflix
1. Australians are being fed a dumbed down version of Netflix with multiple foreign language movies & series. English is the language of Australia but it is not respected by Netflix.
2. Complete series are not always available. Instead Netflix drip feeds two programs at a time once a week. This causes a loss of continuity & is very frustrating compared to other streaming services. Netflix customers are paying a premium price for a substandard service.
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pandamoonWide Bay-Burnett, QLD
- 3 reviews
not enough horror movies
if a movie is part 1, they dont usually have the part 2 to continue watching, only on some movies or seasons. selection of horror movies is rubbish a lot are in other languages. i noticed a movie will be rated high horror themes though after watching there wasnt any.
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Graham MCentral West, NSW
- 3 reviews
Signed up for "free 30 day trial" and charged 2 weeks later.
I signed up for the free trial where you have to submit your payment details. Clearly states that you won't be charged if you opt out within 30 days. The free trial forces you to select the most expensive option $19.99 per month. Tried it, didn't find anything I wanted ( mainly old TV shows ) so I decided to give it a miss, but after only 2 weeks they charged my account. Clearly deliberate misconduct and effectively fraud. Will not respond to emails. About to refer to consumer authority. On reviewing comments here, it seems the free trial offer and then illegal charge has only started in the last few months.
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Red fellaSouth East Queensland, QLD
- 2 reviews
Rubbish customer service
Signed up for a free 30 day trial....everything worked fine. Then became a paying customer and since then most days unable to login, keep getting message “We’re having trouble playing this title at the moment. Please ty again later or select a different title”. After selecting over 20 different titles without success then tried again later with still no change. Contacted Netflix, was told my account wasn’t current, finally convinced operator I was in credit who then tried several things and eventually I had reception....problem, I then lost everything else on my tv - no Foxtel, no local stations, nothing. Really is rubbish with zero customer service.
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Rollo
- 4 reviews
Welcome to the Readers Digest Version of Netflix
Imagine that someone took all of the content available on Netflix US and deleted most of the Marvel movies, scores of recent release films, great TV shows like Dexter and the original Twilight Zone, and then filled the vacuum left by this content with mostly crappy movies and TV series from Japan, Korea, India, Thailand, and other non-English countries. Well someone has, and it's called Netflix Australia.
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Charged for "free trial"
2 months after I signed up for a free trial I realized I was charged. I searched the app and it said that they do a charge and refund straight away to verify the account. I was never refunded. It's only $20 but it's the principal. When I called up netflix the guy was putting the blame on me, asking if I used it for longer than a month and telling me I must have joined before already. The answer is no and no! They charged me on the sign up date and just never refunded! This helpful customer service a**hole just told me plain and simple, I'm not getting a refund! That's it. So much for free trial! Don't tell me it's free and then charge me!
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TeaSouth Australia
They Wont Let Us Watch Alexa And Katie
They are using eastern time. So us Australians are not being able to watch it until its morning for the Americans!!!
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The reviewer stated that an incentive was offered for this review
Foreign language
I’m not interested in reading subtitles. You offer too many of these movies and series. I’m not impressed with your overall product. It’s easier to buy DVDs. I’m looking at the same movies and series over and over
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Laura T.South East Queensland, QLD
- 3 reviews
Never any solutions
Have had to call Netflix multiple times since I've had it, so many issues with it. No other issues whatsoever with any other apps or features of our TV, even Stan works perfectly fine. Yet Netflix "customer service" just ends up blaming our TV every single time without any investigation. Such a shame the service is appalling.
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Questions & Answers
Jacqui Marotasked
We are busy watching Outlander and see that Netflix in South Africa only has 3 series on it but there are 5 series in Total. How do we get the other 2 ??
Mooasked
Why is it that when songs played on the Korean variety show Men On A Mission are always overplayed by a totally different song or beat?
BNWasked
FYI nexflix. We have 5 profiles. Myself, my wife and kids 14, 12, and young ones (8 & 4). I have parental controls set that anything over PG require a parental code which is good. But the loop hole is once you override one (eg a Harry Potter movie that might be M) once done unles they log off or turn it off they then have full access to anything on Netflix M and above!!! So don’t thing you are giving a temp access to a particular movie or show or episode. Once you put in password they can go for it!!!! That needs to be seriously addressed. Apple has with Apple TV and iTunes. Netflix needs to do the same!
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