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16ft Ensuite, 18ft Ensuite, 18ft Ensuite Rear Door, etc...87 questions from our users
zoe.greenasked
Can I fit another water tank to my 19'ER Mantaray 2022? Is there a recommended position?
No answers
Judy Pasked
Why does my water tank pump make a noise. Our other new age wallaby didn’t make any noise.
No answers
Georgie Skinnerasked
Hi We have a new age manter ray 16 series and the fridge has stopped working.
any idea on what we can do to test it out?
We have plugged other things into the power point it is plugged into and they work but the fridge won't turn on.
Thank you
No answers
Anne younieasked
Info on breakaway system please
No answers
Judy John P.asked
Would like to know what the ATM of the Manta Ray 18 and 19 foot van.
austen e.asked
What is wheel but torque setting in newton metres
3 answers
I think the service man at New Age Newcastle said it was 190 (don't know units). You would have to check this with New Age Newcastle. Dennis
I think our ATM on the Compliance Plate is 2580.
It is a Manta Ray Enduro 18 ERS2 with dual AXLE.
Tina Crackasked
We have a manta ray 16 and the steps and washing machine have stopped working. Would it be a fuse, if so which one. Ps they were working yesterday.
Tina Crackasked
Our steps have stopped working
No answers
Bronwyn E.asked
What is the tare mass of a 19ft mantra ray
KandJasked
Just wondering about the internal height of the New Age Manta Ray van, I am a taller person
No answers
Alecasked
What capacity generator is recommended for free camping?
4 answers
Hi Alec I am sorry we can,t help with your enquiry. Our 18ft manta ray has solar panels which seem to keep the battery charged at all times but we haven't free camped much only one night and the frig didn't go to 12v and arrived at our destination next day with everything melted in freezer. I guess it depends on how much 12 volt stuff you will be using or if you want generator for 240 volt. Check out generator experts as to what you need. Regards Glenys and Ray
Thanks Glenys and Ray. I thinking along the lines of 3.6 KW. Regards, Alec
I use a 2.2 Honda . It’s enough to drive the air con & microwave
Davidasked
Looking for a Manta MR 16 E Delux Off Road do you have one and what is an expected price range ?
Kylieasked
Hey guys, we are looking into the 16ft Manta Ray caravan, does the tare weight include filled water tanks? The tare weight is 2020 and gvm is 2280, if this doesnt include water it only allows 260kg to fill the caravan plus water and gas? Thanks in advance.
2 answers
Be very, very careful. Tare weight does not include water or gas. The van can also be delivered well over the plated tare, even without accessories. My (ex) 16E Manta Ray Deluxe was delivered 180 kg overweight with less than 20 kg accessories ( grey water tank, footrests, gas heater). The dealer was less than helpful and the only way to fix it was to have the plated ATM increased by 100 kg.
GVM (actually GTM) is the on-road mass of the van connected to the tow vehicle. ATM less Tare will give you the payload.
My advice would be to MAKE SURE you specify the Tare and ATM you expect in your contract, that the van is delivered as specified by you In regard to mass (and any other specifics) and that acceptance of the van is dependant on provision of an independent weigh bridge ticket FOR THE ACTUAL VAN stating its Tare.
I'm sure the dealer will object strongly but insist. If they refuse, go elsewhere, preferably NOT to any New Age dealer.
I sold my New Age as quickly as I could, they and their dealers have little regard for Australian consumer law.
You passed on the burden to the buyer, what a great person you are. ( I hope he/she knew about all the defects prior to buying from you )
Jan F.asked
How to remove wire screens in en-suite to remove debris
1 answer
you cannot remove plastic screens just blow them gently to remove debris. i sguggest use a hair dryer to blow debris out or a gentle wash with a soft cloth.
KrisHarasked
Does this van have ESC?
5 answers
We have an 18 ft remantaray and esc added as an extra. New Age put the wrong esc in and it blew at some stage and burnt out several brakes and New Age refused to accept responsibility for what happened saying it was wear and tear and it was past warranty period. They had put an esc in with an in-line fuse and that was the wrong one plus the esc was liquid nailed to the door of the caravan. We have had it all fixed now and never going to new Age again. You just climb under van and have a look and see if you can see one. But it is an extra when you are buying them new
That is not good PR by them, they pride themselves on being there when u need them
What sort of ESC did you end up getting?
Phil Watsonasked
Where are fuses located in Manta ray MR19ER Enduro
No answers
Norm Stokesasked
Have constant air lock in the water tanks. Can't fill up tanks. Have tried everything. Got a shower and can't even use it if free camping. Any ideas?
1 answer
Sorry cant help you Norm have had no problems with water tanks on our 18 RE Manta Ray. What is New Age doing to help you? Regards Ray
Jane V.asked
What is the towing height of the 19ft Manta Ray?
2 answers
We have the 18 ft Manta Ray MR18ERS2, purchased in December 2022 (MR724).
I have just measured the height at the front wheel.
It is 3.1m including AC unit.
Thanks !
Deborah M.asked
We have a MR 16E 2017. When connected to mains water pressure, Our water tanks are filling up. How can this be prevented?
Many thanks deborah
No answers
Martinasked
What is the brand name & model number etc of the water pump installed under the van in a secure/protected guard of a 2016 New Age 16ft Manta Ray Deluxe (February build)
I need the manual in order to work out how to adjust the pressure? Thanks
[email removed]
No answers
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