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39 questions from our users

divya

divyaasked

hi.........this is divya.. i am an international student and i want to take health insurance for my mother and daughter who are here on visitor visa subclass 600. can i get the quote for monthly premium for both. age of my mother is 60 and my daughter is 2 years. we live in victoria.
plz provide the quote
thanks and regards.
divya.



1 answer
NIB
nibNIB

Hello Divya,
Thank you for your message.

Please contact our nib International Working & Visitors Cover team (OVHC) to obtain a quote. Phone: 1800 775 204, Email: [email protected], webpage: www.nib.com.au/overseas-working-visitors. Our International Businesses teams are available 8:30am to 6pm weekdays (AEST).

Regards,
Cameron

Peter

Peterasked

Do you cover cpap trial

No answers
Crystal S.

Crystal S.asked

I am a international student. I couldn't claim any my medical receipts from this insurance even i already chose the package(it include GP) . just waste $106 for each month. I will notice this insurance at TAFE even on my every classes pages to let them know about this joking company.

No answers
D Fenwick

D Fenwickasked

How do you justify a member paying into your fund their whole working life and now last 2 years has needed surgery at 61 you feel it’s appropriate to force them out of private hospital because of costs shame on you this is not going to stop here

No answers
leonie

leonieasked

what are the new rules coming in for the extras cover . which extras cover will still be available e.g. chiropractic, acupuncture, remedial massage ?



No answers
Mukun S

Mukun Sasked

I missed my period
My period date was 24dec 2018 its been a one week
I was just wondering nib will cover abortion cost if needed? thanks
mukunda kharel sapkota
[email protected]

1 answer
NIB
nibNIB

Hi Mukun,

Thank you for contacting nib.

For enquiries related to your policy and cover, please contact us 13 16 42.

Regards,
Rose

Jamie

Jamieasked

Hi, I recently went to my dentist for my general clean and I had to pay out of pocket as NIB only covered some of it and I still have $300 left on my minor dental??
My wife came with me under Medibank and was covered for the entire lot. Same price from dentist?
Why is this?

1 answer
NIB
nibNIB

Hi Jamie

Thank you for your message. If you could please contact us on 13 16 42 a member of our team would be happy to assist.

Thanks
Rose

Kym b

Kym basked

I need to cancel a policy I setup with Iselect as I am getting double payments taken for 2 policies with different companies in the last month. I am wanting to cancel the NIB policy, any help?

No answers
eva

evaasked

i have a oversees nib insurance and recently I had side affects from medicament what I took and was brought by ambulance to st.Vincent hospital. I get doctor consultation and some injection.I spent about 6 h there and I was released to home.they didn't ask my to pay anything upfront,do I still need to wait a bill for that?

1 answer
NIB
nibNIB

Hi Eva,

Thank you for your enquiry. If you could please call us on 13 16 42 we can arrange for a member of our team to assist.

Thanks

Sheryl H

Sheryl Hasked

When I reach the $700 limit on my extras dental cover and still require further dental work in any one year, do I then have to pay the full amount owing with no help from nib?

1 answer
NIB
nibNIB

Hi Sheryl, we’d love to discuss your policy with you further, please contact us on 13 14 63, visit us in store or jump online at www.nib.com.au. Thanks

David

Davidasked

How can I expand the period of time covered by the OSHC?

1 answer
NIB
nibNIB

Hi David,

Thank you for your enquiry. Can you please call us on 13 16 42 so a member of our customer service team can assist you.

Thanks

Bethany

Bethanyasked

How do I access a claim form?

1 answer
NIB
nibNIB

Hi Bethany,

You can find out about our claim options, including how to access a claim form here : https://www.nib.com.au/health-information/account-assistance/claiming

If you require any further assistance, please contact us 13 16 42.

Thanks

Elsi

Elsiasked

Hye.im Elsi,I am a oversea student.and im pregnant for 22 week.if I delivered here at the private hospital.do NIB will cover the hospital cost?i have been using NIB for 2 years.

1 answer
NIB
nibNIB

Hi Elsi,

Thank you for your enquiry. So we can assist you further can you please call us on 13 16 42.

Thanks

Vivian N

Vivian Nasked

Can I know what is actually covered in NIB OSHC?

1 answer
NIB
nibNIB

Hi Vivian,

We would be happy to get a member of our customer support team to assist with your enquiry.

Please contact us on 13 16 42 or email [email protected].

Thanks

Vinay

Vinayasked

I'm an international student. I get my OSHC covered through nib. I want to get my card. n visit the office too. can you please assist me?

No answers
Susu

Susuasked

Can I claim for an iron infusion?

1 answer
NIB
nib health funds h.NIB

Hi Susu,

This depends on your individual level of cover. Please contact us at 13 16 42 and we would be happy to look into this for you.

Thanks,
Paige

Debra R

Debra Rasked

hi there..does NIB cover a partial discount for ray ban sunglasses...not prescription glasses at OPSM or sunglasses hut?

2 answers
Frank
Frank

Actually I just bought a pair of Ray Ban, from Sunglasses hut and asked the sales person for a discount, she said the store doesn't give discount, but if am a member of a private health fund they offer a discount. doesn't matter which health fund! Cheers

NIB
nib health funds n.NIB

Hi Debra, thank you for your enquiry. I can advise that we do not pay any benefits towards non-prescription sunglasses. Kind regards, Jess.

Pavan

Pavanasked

Cost of student health insurance and where can I get insurance Location please let me know these things?

2 answers
Frank
Frank

I cannot answer the cost of student health insurance, sorry, My blog was to make people aware of that particular health insurance company called NIB.
But you can check the government, web site about health insurance company prices. What you need to make sure of, is the out of pocket cost, you will have to pay
after a visit to the hospital and the extra money payable to the surgeons. Cheers

NIB
nib health funds n.NIB

Hi Pavan,

To find out more about our products please visit our website: https://www.nib.com.au/ or contact us on 13 16 42.

Many thanks,
Paige

Yvonne

Yvonneasked

i am an overseas student, I with NIB for two years now. i am pregnant now and due date in April 2018. Does Nib OSHC cover Obstetrics fees? what different between choose private hospital in NIB agreement hospital list or not on the list? Does Nib OSHC cover all the private hospital fee or just part of it? what different for choose public hospital and private hospital?

1 answer
NIB
nib health funds n.NIB

Hi Yvonne,

Yes obstetrics are covered on the nib OSHC core product at 85% MBS for outpatient medical & 100% MBS for inpatient medical services.

There is a 12 month waiting period for pregnancy related services.

Benefits payable for hospital accommodation and theatre are:

• nib Agreement Private hospital - contracted rate.
• Public hospital - state and territory health authorities rate for public hospitals.
• Non-contracted private hospital - default benefits.

It is important for you to give the hospital Informed Financial Consent and ask the hospital to do an eligibility check so that the hospital can inform you of any potential out of pocket expenses, as there may be considerable out of pocket expenses for non-contracted private hospitals and public hospitals.

If there is anything else you need, please feel free to call us on 13 16 42 or email [email protected].

Regards,
Paige

Momi shah

Momi shahasked

Hi I just want to ask that I got my NiB insurance for student visa form 01/04/2017 to 31/08/2020 and I did not get still my visa so I want to extend the dates Does any buddy know about the procedure of it kindly share please .??

1 answer
NIB
nib health funds n.NIB

Hi Momi, we'd like to help. You can contact us via any of the channels listed on our Contact Us page and we'll be able to assist. Visit: Thanks, nib

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