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Mattresses Buying Guide

Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.



Reviews

4.5

195 reviews
5
(133)
4
(41)
3
(10)
2
(4)
1
(7)
  • Value for Money
    4.6 (137)
  • Sleeping Position
    • Side (100)
    • Back (44)
    • Front (24)
  • Adjustment Period
    • Days (111)
    • Weeks (11)
    • I never got used to it! (9)
    • Months (4)
  • Pre-existing Neck / Back Issues Yes (50%) · No (50%)
  • Caused Discomfort Yes (11%) · No (89%)
  • Heat Retention Yes (23%) · No (77%)
  • Sagging Yes (7%) · No (93%)
  • Perceived Firmness
    • Medium (95)
    • Hard (31)
    • Soft (6)
    • Very Hard (2)
    • Very Soft (1)
  • Customer Service
    4.6 (134)
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Reviewer Photos & Videos

Lynn

LynnNortheast, VIC

Beware of international fee charges when paying with credit card

published

I have been charged an international service fee of $27.16 by my credit card company. Be aware this could happen to you as well. I disputed it with the credit card company and it has been reversed thankfully. Just something to be aware of. First thoughts regarding the mattress is that it is hard as a rock (3 nights slept on it so far) but we will give it a few more days/weeks before making a final decision to keep it or not. Also, it is quite heavy and there are no handles on the sides to manoeuvre it around.

Purchased in February 2021 at online for A$799.00.

Customer Service
Value for Money
Sleeping PositionSide
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Very Hard
See all answers
1 comment
Noa
Maggie H.Noa
slz1983

slz1983Sydney, NSW

  • 3 reviews
  • King
  • Verified purchase

Great customer Service, fantastic mattresses

published

Purchased in January 2021 for A$850.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Hard
See all answers
1 comment
Noa
Maggie H.Noa
MAS

MAS

  • 2 reviews

Love my Noa Mattress!

published

Purchased in November 2021.

Customer Service
Value for Money
Sleeping PositionBack
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Mattresses

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  • King
  • Verified purchase

Firm yet comfy

published

I wasn’t sure about the mattress the first few nights but I knew I would take a while to adjust. I know love it!! So comfortable, roomy and luxurious. I actually do love it!!!

Purchased in January 2021 for A$849.00.

Customer Service
Value for Money
Sleeping PositionBack, Front and Side
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Much thicker than expected. Super

published

Don't know . Is being used in guest room and so far no guests yet. Looks very comfortable . Very heavy. Not easy to make the bed . That's all folks.so long thanks.

Purchased in January 2021.

Customer Service
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Poor mattress- despite raving reviews!

published

Purchased in January 2021 for A$750.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention Yes
Sagging No
Perceived Firmness Hard
See all answers
1 comment
Noa
Maggie H.Noa

Great mattress but too firm for my 10yo daughter

published

Purchased in December 2021.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodWeeks
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Jane

JanePerth, WA

  • King
  • Verified purchase

Very happy with this mattress!

published

Purchased in November 2021 for A$849.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Very Hard
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Firm bed, better if a little bit softer

published

I have problems with sleeping, insomniac. So I tried the hybrid NOA bed if it could help me with the problem. I am a side sleeper and found the bed to be firm. For the first month, I wake up with sore middle back and shoulders. I think I might still be adjusting to the bed's firmness. I still want to give it a chance, since I find NOA to be a good and reputable company. I hope I can find some ways to make it a bit softer, that might solve the problem of waking up stiff. I am happy with the durability and it's solid composition though, no squeaking sound. The delivery and support team has been very prompt and helpful too!

Purchased in November 2021 for A$649.00.

Customer Service
Value for Money
Sleeping PositionSide
Caused Discomfort Yes
Heat Retention No
Sagging No
Perceived Firmness Hard
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Mattresses

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Tash

TashFar North Queensland, QLD

  • 2 reviews
  • King
  • Verified purchase

The NOA King, noa better around!

published

I was sceptical about the bed in a box idea but this mattress laid to rest (pun intended) all concerns and from the first night we have both slept soundly and no back ache

Purchased in November 2021 at Snooze SA, Noarlunga for A$850.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Peter

Peter

  • 4 reviews

Taken the money with no bed

published

Purchased for A$449.00.

Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
See all answers
1 comment
Noa
Maggie H.Noa
Rosy

Rosy

  • 3 reviews

Comfortable to sleep on BUT

published

Comfortable to sleep on but disappointed with support on the sides of the bed. Sides sag significantly when you sit on the edge bed getting in and out. Don't know how this will impact on maintaining shape over time

Purchased in November 2021.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

CCC

CCCSydney, NSW

Nice mattress

published

I don't feel hot at night and it is very comfy. Mattress is very heavy and requires 2 person to unpack/set it up. Upon receiving the mattress, I noticed there is already a dent (middle part of the mattress). I waited 3 days before I used it and thought that the shape would go back to normal. I emailed Noa about it and has advised me to see how it would go for a week and that I could email them again if the issue is not fixed. I noticed the dent was less visible and have decided not to exchange it since it would be an inconvenience to arrange return and wait again for few days before I would receive a new mattress. Overall, this mattress is very nice and comfortable. Highly recommend.

Purchased in November 2021 for A$649.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging Yes
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Mck

MckWollongong

  • 2 reviews

Amazing!

published

Great product! Absolutely amazed a mattress in a box can be so comfortable. Would definitely recommend this to anyone as the comfort is firm, soft, and luxurious all in one.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

  • King
  • Verified purchase

Love it!

published

Supportive and soft. It transfers almost no movement from my partner. No shoulder or hip pain, important as we are both side sleepers. Have not had long enough to assess durability.

Purchased in November 2021 for A$850.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Mattresses

Find out how Noa Mattress compares to other Mattresses

Know better, choose better.

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Jonno

JonnoHunter Region, NSW

  • 2 reviews
  • King
  • Verified purchase

Sumptuous Sleeping

published

Side sleeper. Tall. Heavy. This mattress has great support with no body roll. The hybrid nature of the bed makes it ok to sit on the side of the bed

Purchased in November 2021 for A$850.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Wonderful Mattress

published

The mattress is very comfortable, nice and soft, but supportive where needed. So far it's maintained shape well. It was easy to move the mattress in the box, and it unpacked well. Highly recommended!

Purchased in October 2021 for A$799.00.

Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Molliet

MollietSouth East Queensland, QLD

  • 12 reviews

Fantastic mattress in a box

published

Very impressed with this mattress. I previously owned for many years a top brand very expensive mattress and was a bit dubious about buying a mattress in a box but after reading many reviews I gave it a go. So impressed, took a couple of days to become completely firm but since then I have had the perfect sleep. Only one con and that is the mattress does retain heat, a winter bonus but not so in summer. Perhaps a cooling gel topper may overcome this. Overall I am very happy with this purchase.

Purchased in October 2021.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention Yes
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

The most comfortable mattress i have had.

published

The ordering and delivery was so easy and quick, I had the the mattress the next day. Its been the best and most comfortable mattress I have ever owned, I would recommend it to anyone.

Purchased in October 2021 at Website for A$749.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Most comfortable mattress we have ever had

published

A very firm mattress. Minimal partner disturbance. Sleeps cool. Memory foam top layer is alot more comfortable than pillow top mattresses. After 100 days no dipping or sagging. Has reduced my hip shoulder and lower back pain. Good for tummy, side and back sleepers. The free shipping and 100 day money back guarantee makes this mattress worth a try.

Purchased in August 2021 for A$749.00.

Customer Service
Value for Money
Sleeping PositionBack, Front and Side
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Hard
See all answers
1 comment
Noa
Maggie H.Noa
Page 2 of 10
See all Noa Mattress reviews

Questions & Answers

Scott M.

Scott M.asked

Noa Mattress

Isn't polyurethane toxic?

1 answer
Noa
Maggie H.Noa

Hi Scott,

Thank you for writing us.

All foam materials in our mattress (including the transition layer and base foam) - essentially all components with the exception of the pocket springs - are REACH certified and/or OEKO Tex Standard 100 Certified.

- Natural latex: 2cm (OEKO TEX Standard 100 Certified)
- Gel infused memory foam: 4cm (REACH Certified)
- Adaptive transition pad: 0.5cm (REACH Certified)
- Pocket springs: 16cm
- Adaptative transition pad: 0.5cm
- Bottom support foam: 2cm (REACH Certified)
- Perimeter encasing: 9cm (around the pocket springs) - (REACH Certified)
- TENCEL cover and bottom quilt: 2cm (OEKO TEX Standard 100 Certified)

Furthermore, we use water-based adhesives that are eco-friendly and far safer (in comparison to other glues). Our product is also:

- Low volatile organic compound emissions (VOCs)
- Made without PBDEs, TDCPP and other flame retardants
- Made without mercury and lead
- Made without formaldehyde or phthalates

Please let us know if you have any further questions.

With kind regards,
Maggie

Allison M

Allison Masked

King

I am looking at purchasing the Noa Hybrid but have a few questions!
How heavy is the mattress?
What zone are the pocket springs?
Is there side support on the edges of the mattress?
How often should you rotate the mattress?
Thankyou....Allison

1 answer
Noa
Maggie H.Noa

Hi Allison,

Thanks so much for reaching out, I'd be more than happy to answer your questions :)

1. The springs in the Noa mattress are individually pocketed but not "zoned".

In fact however, when multiple comfort layers (such as our natural latex and cooling gel memory foam) are placed atop a pocket spring support layer, "zoning" benefits are not as enjoyed by the user as opposed to a pocket spring only mattress - in which the user sleeps directly atop the different zones of pocket springs. This is just a way to charge more for a feature users will hardly notice.

As newer mattresses incorporate more diverse components and layers, providing a clear answer on the impact of a single material (i.e. springs) is becoming increasingly more difficult (i.e. coil count is important for innerspring-only mattresses).

Brief, your sleep experience is influenced by the interaction of all layers as one rather than any singular layer on its own.

2. The Noa mattress has good soft edge support however, due to the fact that the product is compressed and rolled, it is impossible (structurally) to use a steel perimeter along the edge (in the mattress) like traditional mattresses.

3. We recommend rotating the mattress 180 degrees every 3-6 months.

Please let us know if you have any further questions.

With kind regards,

Maggie

Rudi N.

Rudi N.asked

Noa Mattress

How long after we opened the mattress can we sleep on it? The website says immediately but wont it interfere with the expansion?

1 answer
Noa
Maggie H.Noa

Hi Rudi, using your mattress the same day you've received it won't interfere with its expansion however, we do recommend allowing 2-3 days for it to reach its optimal form and comfort.

You may also wait 2-3 days and leave the mattress uncovered before using it for the first time if this would give you piece of mind :)

Please let us know if you have any further questions.

With kind regards,

Maggie

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