Mattresses Buying Guide
Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Reviewer Photos & Videos
LynnNortheast, VIC
Beware of international fee charges when paying with credit card
I have been charged an international service fee of $27.16 by my credit card company. Be aware this could happen to you as well. I disputed it with the credit card company and it has been reversed thankfully. Just something to be aware of. First thoughts regarding the mattress is that it is hard as a rock (3 nights slept on it so far) but we will give it a few more days/weeks before making a final decision to keep it or not. Also, it is quite heavy and there are no handles on the sides to manoeuvre it around.
Purchased in February 2021 at online for A$799.00.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
slz1983Sydney, NSW
- 3 reviews
- King
- Verified purchase
Great customer Service, fantastic mattresses
Ordered a king mattress and two king single mattresses after tossing up between a koala and Eva. What made me decide on Noa was the great price and the customer service. From the moment we ordered our mattresses the customer service was outstanding. Answering all my questions and concerns. We were not moving into our house till the 28th of January and the customer service team put my order on hold till the date I specified and the mattresses arrived on the day we moved.
I was a little skeptical at first of buying a mattress in a box over a tra...Read more
ditional mattress but the king mattress is nice and firm and very supportive. Absolutely love it! My husband has back issues and he too loves the mattress. The kids also cant wait to go to bed to use theirs. Wouldn’t buy another mattress ever again. Would highly recommend.
Purchased in January 2021 for A$850.00.
1 comment
Maggie H.Noa
Hi there,
We are truly humbled but your kind feedback :D... Read more
We're so happy to hear that we've been able to provide you with a most enjoyable shopping experience - assisting customers such as yourself is what truly makes us, at Noa, love what we do. We're also thrilled that the entire family has been able to find restful sleep with the Noa mattress. Wishing you all many many happy zzz's. With warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
MAS
- 2 reviews
- Queen
- Verified purchase
Love my Noa Mattress!
I had no idea what I was getting into... Purchasing a mattress that was delivered in a slim-line box and was vacuum-packed? Say what?
BUT! I felt like Goldilocks. Neither too soft, nor too firm! It was just right. I've read a number of views that have said it felt very firm. I would say it is on the firmer side of the mattress spectrum and it was my preference over a soft mattress. I also run HOT - phew! And this mattress breathes!
It is heavy, but I'm used to my previous latex mattress so it's lighter than that!
Compared to the other...Read more
Purchased in November 2021.
1 comment
Maggie H.Noa
Hi there,
Thanks so much for sharing your comments, we're thrilled to hear that you've enjoyed your overall shopping experience with us and are resting well on your Noa mattress :D... Read more
Wishing you many more restful sleeps! Warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
Find out how Noa Mattress compares to other Mattresses
Know better, choose better.
- King
- Verified purchase
Firm yet comfy
I wasn’t sure about the mattress the first few nights but I knew I would take a while to adjust. I know love it!! So comfortable, roomy and luxurious. I actually do love it!!!
Purchased in January 2021 for A$849.00.
1 comment
Maggie H.Noa
Hi Emma,
We're so happy to know that you're loving the comfort of your new NOA hybrid mattress, your setup definitely looks cozy :)... Read more
Wishing you happy zzz's With regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
- Double
- Verified purchase
Much thicker than expected. Super
Don't know . Is being used in guest room and so far no guests yet. Looks very comfortable . Very heavy. Not easy to make the bed . That's all folks.so long thanks.
Purchased in January 2021.
1 comment
Maggie H.Noa
Hi Hieke,
Thanks for sharing your comments!... Read more
We hope your guests will love coming over and sleeping on your Noa mattress ;) With kind regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
Poor mattress- despite raving reviews!
Had high hopes unboxing this due to good reviews online, but this mattress was disappointing for a couple of reasons:
1. Too firm- nearly gave me bedsores
2. Too hot- low breathability in the topping gave me nightmares
3. Super heavy- broke our bed frame
4. Overpriced for what it is.
5. Advertised as pocket spring but felt basically like a hard foam mattress.
You might like it if you prefer firm mattress. It is not a versatile medium-firm mattress as they advertise... it is like, firm-firm.
The only other upside is that you can't feel your pa...Read more
Purchased in January 2021 for A$750.00.
1 comment
Maggie H.Noa
Hi there,
We're sorry to hear that our hybrid mattress didn't suit your sleeping needs and preferences.... Read more
We consider levels of firmness rather subjective as it's experienced differently based on the user's weight, height, sleeping position and even the ambient temperature of the room/home. Our hybrid design incorporates natural (breathable) latex, cooling gel memory foam, and most importantly, pocket springs which enhance airflow; this combination is far better for keeping you cool and comfy in comparison to a foam-only mattress. Our mattress was also specifically designed for warmer climates such as Australia, and less than 1% of our returns are due to heat retention. We understand that our mattress may not be the perfect fit for everyone, which is why we offer our free 100-night trial period. We believe the best way to know if a mattress is right for your is to try it in the comfort of your own home. Thank you for sharing your comments and we hope you find a mattress that's right for you. Regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
- King Single
- Verified purchase
Great mattress but too firm for my 10yo daughter
I ordered the mattress for my 10yo daughter. The mattress arrived within 3 days. I received a delivery message stating that it will be delivered around noon. It arrived at 10:30am. Luckily I was at home. It would have been more convenient if the driver would have sent a text to say “expected delivery within 30 minutes” as some delivery companies do.
The mattress was surprisingly heavy but very securely packed. Once unpacked it expanded within a few minutes.
My daughter waited for 24 hrs before trying it. It felt very sturdy and of high quality....Read more
Purchased in December 2021.
1 comment
Maggie H.Noa
Hi there,
Thank you for sharing your candid feedback with us!... Read more
We understand that our mattress may not be just right for everyone, which is why our free 100-night trial is so convenient. We're glad to hear that you felt it suitable for you, and we truly hope that we'll be able to assist you in purchasing a new mattress when the time comes :) We'll gladly assist your daughter with the return process of her mattress. She can simply email our team at [email protected] if she hasn't already done so. Warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
JanePerth, WA
- King
- Verified purchase
Very happy with this mattress!
We are so happy with this mattress. I decided to try the online purchase to avoid the showroom antics of mattress shops and with the fantastic guarantee of 100 day return. It arrived so quickly and I have to admit when I lay on it it feels too firm and if I had laid on it in a showroom I would never have considered purchasing it as it doesn't have the comfort feel. BUT it has solved the 18 months of hip paid I had been having when sleeping and now I have a perfect nights sleep every night. So far it has been 5 weeks. My husband also sleeps...Read more
well on this mattress. After months of physio without a solution, the Noa mattress has resolved the issue. No physio thought it would be the mattress but we changed it anyway and here we are, happy days (and nights!)Purchased in November 2021 for A$849.00.
1 comment
Maggie H.Noa
Hi Jane,
We're thrilled to hear that you've finally been able to find restful sleep on your new Noa mattress.... Read more
We too believe that the best way to know if a mattress is right for you is to try it in the comfort of your own home, as 15 minutes in a showroom simply isn't enough! Wishing you many more happy zzz's. Warm wishes, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
- Double
- Verified purchase
Firm bed, better if a little bit softer
I have problems with sleeping, insomniac. So I tried the hybrid NOA bed if it could help me with the problem. I am a side sleeper and found the bed to be firm. For the first month, I wake up with sore middle back and shoulders. I think I might still be adjusting to the bed's firmness. I still want to give it a chance, since I find NOA to be a good and reputable company. I hope I can find some ways to make it a bit softer, that might solve the problem of waking up stiff. I am happy with the durability and it's solid composition though, no squeaking sound. The delivery and support team has been very prompt and helpful too!
Purchased in November 2021 for A$649.00.
1 comment
Maggie H.Noa
Hi Adrian,
Thanks for sharing your comments on your Noa mattress.... Read more
We're so glad to hear that you've enjoyed your shopping experience with us so far. We could suggest adding a more plush mattress cover (which may add a bit of softness and also protect your mattress from spills and/or dirt). Otherwise, please feel free to reach out to our support team within your trial period if you feel the mattress is simply not right for your, we'll gladly assist you in processing a return and providing you with a full refund :) With regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
Find out how Noa Mattress compares to other Mattresses
Know better, choose better.
TashFar North Queensland, QLD
- 2 reviews
- King
- Verified purchase
The NOA King, noa better around!
I was sceptical about the bed in a box idea but this mattress laid to rest (pun intended) all concerns and from the first night we have both slept soundly and no back ache
Purchased in November 2021 at Snooze SA, Noarlunga for A$850.00.
1 comment
Maggie H.Noa
Hi Tash,
We're thrilled to hear that you've enjoyed sleeping on your Noa mattress since the first night! :D... Read more
Wishing you many more happy zzz's. Warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
Peter
- 4 reviews
Taken the money with no bed
I bought a single Noa mattress back in November at their ‘Black Friday’ sale.
Subsequent to paying the $449 which was taken in full from my credit card, they have not supplied anything and it’s almost January.
2 weeks ago I was sent an email from the company asking them to review my purchase of a King bed - pity i didn’t purchase that, nor had the single bed I purchased for my daughter even arrived. Something smells fishy with this mob when their review seeking functionality can’t accurately get your order right.
I received an email saying...Read more
it would be arriving 30th December. When I checked in this morning via FB messenger to ask the delivery slot, I did not receive a reply. Today has come and gone and nothing arrived despite staying home for it.Purchased for A$449.00.
1 comment
Maggie H.Noa
Hi Peter,
Thank you for taking a moment to share your comments.... Read more
We're sorry to hear that you have not been satisfied with your shopping experience thus far. At the time of your purchase, our single size mattress quickly ran out of stock due to higher than expected sales resulting from our Black Friday promotion. The estimated back in stock date was indicated both on our website and your invoice, and remained subject to change in the event of possible circumstance(s) that may be out of our control. The estimated back in stock date is not the customer's delivery date rather, the date at which our distribution centre expects to receive the shipment. We recently were faced with delays at the port of Melbourne, which despite our efforts, caused many of our customers' orders to be delayed as well - something we had no control over. As for the automated review request email you've received, we would like to apologize for the discrepancy in identifying the item on your order - we will address this issue with the appropriate team. Please rest assured that our team, distribution centre and regional transporters are working diligently to have all orders dispatched and delivered promptly during this busy period. If this is not acceptable to you, we will gladly assist you in cancelling and refunding your order immediately. With warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Rosy
- 3 reviews
- Queen
- Verified purchase
Comfortable to sleep on BUT
Comfortable to sleep on but disappointed with support on the sides of the bed. Sides sag significantly when you sit on the edge bed getting in and out. Don't know how this will impact on maintaining shape over time
Purchased in November 2021.
1 comment
Maggie H.Noa
Hi Rosy,
Thank you for sharing your comments.... Read more
We're glad to hear that you're enjoying sleeping on your Noa hybrid mattress. The Noa mattress has good soft edge support however, due to the fact that the product is compressed and rolled, it is structurally impossible structurally to use a steel perimeter along the edge like traditional mattresses. If for this reason you feel that the Noa mattress is not the perfect fit for you, please don't hesitate to reach out to our support team during your free 100-night trial period and we'll gladly assist you with a return. If not, we wish you many more restful sleeps :) With kind regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
CCCSydney, NSW
- Double
- Verified purchase
Nice mattress
I don't feel hot at night and it is very comfy. Mattress is very heavy and requires 2 person to unpack/set it up. Upon receiving the mattress, I noticed there is already a dent (middle part of the mattress). I waited 3 days before I used it and thought that the shape would go back to normal. I emailed Noa about it and has advised me to see how it would go for a week and that I could email them again if the issue is not fixed. I noticed the dent was less visible and have decided not to exchange it since it would be an inconvenience to arrange return and wait again for few days before I would receive a new mattress. Overall, this mattress is very nice and comfortable. Highly recommend.
Purchased in November 2021 for A$649.00.
1 comment
Maggie H.Noa
Hi there,
We're so glad to hear that you're enjoying your new Noa mattress! :)... Read more
Our support team is always available to answer any of your questions or concerns regarding your mattress, so please feel free to write us at any time! Wishing you all the best for the New Year! Warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
MckWollongong
- 2 reviews
- Queen
- Verified purchase
Amazing!
Great product! Absolutely amazed a mattress in a box can be so comfortable. Would definitely recommend this to anyone as the comfort is firm, soft, and luxurious all in one.
1 comment
Maggie H.Noa
Hi there,
We're so happy to hear that you're enjoying your Noa mattress!... Read more
Wishing you many more restful sleeps :) Warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
- King
- Verified purchase
Love it!
Supportive and soft. It transfers almost no movement from my partner. No shoulder or hip pain, important as we are both side sleepers. Have not had long enough to assess durability.
Purchased in November 2021 for A$850.00.
1 comment
Maggie H.Noa
Hi Rupert,
We're thrilled that you've been enjoying your Noa hybrid mattress and are satisfied with our zero partner disturbance feature.... Read more
Wishing you many more restful nights. With regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
Find out how Noa Mattress compares to other Mattresses
Know better, choose better.
JonnoHunter Region, NSW
- 2 reviews
- King
- Verified purchase
Sumptuous Sleeping
Side sleeper. Tall. Heavy. This mattress has great support with no body roll. The hybrid nature of the bed makes it ok to sit on the side of the bed
Purchased in November 2021 for A$850.00.
1 comment
Maggie H.Noa
Hi Jonno,
Thank you for taking a moment to share your comments on your Noa hybrid mattress.... Read more
We're so glad to know that you've been able to rest and sleep comfortably. With kind regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
- Queen
- Verified purchase
Wonderful Mattress
The mattress is very comfortable, nice and soft, but supportive where needed. So far it's maintained shape well. It was easy to move the mattress in the box, and it unpacked well. Highly recommended!
Purchased in October 2021 for A$799.00.
1 comment
Maggie H.Noa
Hi Wesley,
We're thrilled to know that you're enjoying your Noa hybrid mattress so far and felt the unboxing experience was hassle free.... Read more
Wishing you many more happy zzz's! Warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
MollietSouth East Queensland, QLD
- 12 reviews
- Double
- Verified purchase
Fantastic mattress in a box
Very impressed with this mattress. I previously owned for many years a top brand very expensive mattress and was a bit dubious about buying a mattress in a box but after reading many reviews I gave it a go. So impressed, took a couple of days to become completely firm but since then I have had the perfect sleep. Only one con and that is the mattress does retain heat, a winter bonus but not so in summer. Perhaps a cooling gel topper may overcome this. Overall I am very happy with this purchase.
Purchased in October 2021.
1 comment
Maggie H.Noa
Hi Molliet,
Thank you for sharing your comments, we're so happy to hear that you are happy with your Noa mattress and have found restful sleep since using it.... Read more
We're sorry that you've noticed signs of heat retention while using the mattress. Compared to traditional mattresses or only foam mattresses, our hybrid design incorporates natural (breathable) latex, cooling gel memory foam, and most importantly, pocket springs which enhance airflow. Wishing you many more happy zzz's. Warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
- Queen
- Verified purchase
The most comfortable mattress i have had.
The ordering and delivery was so easy and quick, I had the the mattress the next day. Its been the best and most comfortable mattress I have ever owned, I would recommend it to anyone.
Purchased in October 2021 at Website for A$749.00.
1 comment
Maggie H.Noa
Hi Karen,
We're thrilled to hear that you're loving your new Noa mattress and enjoyed your shopping experience with us.... Read more
Wishing you a wonderful weekend! Regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Noa
Most comfortable mattress we have ever had
A very firm mattress. Minimal partner disturbance. Sleeps cool. Memory foam top layer is alot more comfortable than pillow top mattresses. After 100 days no dipping or sagging. Has reduced my hip shoulder and lower back pain. Good for tummy, side and back sleepers. The free shipping and 100 day money back guarantee makes this mattress worth a try.
Purchased in August 2021 for A$749.00.
1 comment
Maggie H.Noa
Hi Clare,
Thank you for taking a moment to share your thoughts on your Noa mattress.... Read more
We're so happy to know that you're enjoying the many features our mattress has to offer and that you've found a more comfortable sleep since using it. Warm regards, MaggieSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Scott M.asked
Isn't polyurethane toxic?
1 answer
Maggie H.Noa
Hi Scott,
Thank you for writing us.
All foam materials in our mattress (including the transition layer and base foam) - essentially all components with the exception of the pocket springs - are REACH certified and/or OEKO Tex Standard 100 Certified.
- Natural latex: 2cm (OEKO TEX Standard 100 Certified)
- Gel infused memory foam: 4cm (REACH Certified)
- Adaptive transition pad: 0.5cm (REACH Certified)
- Pocket springs: 16cm
- Adaptative transition pad: 0.5cm
- Bottom support foam: 2cm (REACH Certified)
- Perimeter encasing: 9cm (around the pocket springs) - (REACH Certified)
- TENCEL cover and bottom quilt: 2cm (OEKO TEX Standard 100 Certified)
Furthermore, we use water-based adhesives that are eco-friendly and far safer (in comparison to other glues). Our product is also:
- Low volatile organic compound emissions (VOCs)
- Made without PBDEs, TDCPP and other flame retardants
- Made without mercury and lead
- Made without formaldehyde or phthalates
Please let us know if you have any further questions.
With kind regards,
Maggie
Allison Masked
I am looking at purchasing the Noa Hybrid but have a few questions!
How heavy is the mattress?
What zone are the pocket springs?
Is there side support on the edges of the mattress?
How often should you rotate the mattress?
Thankyou....Allison
1 answer
Maggie H.Noa
Hi Allison,
Thanks so much for reaching out, I'd be more than happy to answer your questions :)
1. The springs in the Noa mattress are individually pocketed but not "zoned".
In fact however, when multiple comfort layers (such as our natural latex and cooling gel memory foam) are placed atop a pocket spring support layer, "zoning" benefits are not as enjoyed by the user as opposed to a pocket spring only mattress - in which the user sleeps directly atop the different zones of pocket springs. This is just a way to charge more for a feature users will hardly notice.
As newer mattresses incorporate more diverse components and layers, providing a clear answer on the impact of a single material (i.e. springs) is becoming increasingly more difficult (i.e. coil count is important for innerspring-only mattresses).
Brief, your sleep experience is influenced by the interaction of all layers as one rather than any singular layer on its own.
2. The Noa mattress has good soft edge support however, due to the fact that the product is compressed and rolled, it is impossible (structurally) to use a steel perimeter along the edge (in the mattress) like traditional mattresses.
3. We recommend rotating the mattress 180 degrees every 3-6 months.
Please let us know if you have any further questions.
With kind regards,
Maggie
Rudi N.asked
How long after we opened the mattress can we sleep on it? The website says immediately but wont it interfere with the expansion?
1 answer
Maggie H.Noa
Hi Rudi, using your mattress the same day you've received it won't interfere with its expansion however, we do recommend allowing 2-3 days for it to reach its optimal form and comfort.
You may also wait 2-3 days and leave the mattress uncovered before using it for the first time if this would give you piece of mind :)
Please let us know if you have any further questions.
With kind regards,
Maggie
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Maggie H.Noa
Hi Lynn,
Thank you for taking the time to share your comments.... Read more
We sincerely apologize that your credit card company charged you this fee. We can assure you that it is something we have absolutely no influence on and, that on our end, we only collect the amount of the customer purchase (the actual invoice). That being said, we always ensure to find a satisfactory resolution with our customers when this occurs. In addition, we completely understand that our hybrid mattress may not be suitable for all sleepers. For this reason, we gladly offer all customers a free, 100-night trial on their mattress purchase. This allows you to sleep on the mattress in the comfort of your own home and really decide if it's the right fit for you. Please feel free to reach out to our support team at [email protected] at any time during your trial period should you decide to return your mattress. It'll be our pleasure to assist you. Warm regards, Maggie