So this morning I get a text that I only have $21.49 remaining with Ola Cabs. I ring and spoke to a rude man at eCollect who stated I owed this amount for a trip in 2018. I have heard nothing from the company this whole time. I vaguely remember stopping using them as my card was low and they then disallowed my card, instead of just waiting a day or two and trying to deduct the money again, or allowing me to pay with another card. So the app was unusable. And why wait two years to follow this up? How about you call me and resolve it immediately. What a disgusting company. Because of your crap app that doesn't work. Stick with Aussie companies. Keep your money in Australia. Def wont use Ola again now you can bet on that.

They have problem with the app and useless support team. App wasn't giving me a trips for more than 1 week. I contact them so many times. At the end finally got a trip with them but in app wasn't paid. I contact support team and they told me that I didn't done that trip. After they told me that I will not be paid I stop to drive for them. What a dodgy people.

you guys are a bunch of money stiller, a legal fraud, your system and management are zero, duo your low budget system i couldn't pay a ride and many months after i been charge an extra fee for this mistake you guys are a scum and a fraud.
treat me for 10 dollars and calling a collecting company you should feel shame and pay bay for this.

I use Ola to get to work and back. They are fast and friendly and have water and mints. I love the fact they play the music that you like.

I cant recommend ola service - never more. Confused, arrogant and their car arent under controls - I think safety. One time smell cigarettes inside car. One driver called me, where I am, when I ordered and waiting on him, I dont know why - drivers are from Lebanese (not willing), my experience - old cars and dont safety - never more.

Speaking from experience, DO NOT USE Ola, especially if you are a young woman. I made a formal complaint with the company regarding a driver TOUCHING me, and they did next to nothing. I chased them for an update on the drivers case. PLEASE do not use this service. Please do not think saving a few dollars is worth it. BE careful. AVOID Ola. Think of safety FIRST.

I was recommended to use this instead of Uber apparently it was cheaper. I was charged $52 for a 21 minute drive with no traffic. I am honestly shocked. Can’t believe it ... very upset with this. I made a complaint on the app and none contacted me.

Final fare was more than the maximum fare quoted when booking. No response despite several attempts to contact them. Unnecessarily toll road route was also taken without consultation from the driver.

Over charged, promised a refund of $16 within 30 days, driver couldn't understand gps. No refund. Will not use again. Have removed linked acc so they cannot take anymore from me.

Pathetic useless gave 1 star because 0 wasn't an option
Said the driver was 1 minute away waited 10 mins cancelled and got charged $10 for nothing but a waste of time.

Ola is a rip off! It is not the first time that I have problems with Ola. I tell myself it has been the last time I use Ola for sure. I took an Ola yesterday, they showed the fare around $53-58 and then I applied a 30% off so it was $42-48. My surprise: they charged me $59!!!! Can you explain me that??? Rip off...

I used Ola because it was a cheaper alternative to uber but when my friend used my referral code, once they had their first ride, I never received my $20 referral voucher that had said to be given when you refer someone. On top of that, I always made sure I had enough money in the bank account before I catch ola and the money goes out everytime but my account went negative twice after 2 ola transactions went out after being pending for a few days. I added up the total cost I took with ola and the total cost that was taken from my bank account overall and the total cost that was taken from my account was more than what it is meant to be. Very disappointed and won’t be using ola again.

Went to city from Mooroolbark, initially it was showing 54- something but when I completed, ola charge me 79. Contacted customer service and they said it was shown as minimum and maximum but I didn't notice maximum fare other than in 6... The charge me busy 1.43 for busy time but day before I took Didi, same time same route to same place and I got only charge 61. Just used Ola because you can get velocity points but no longer using it again. Thank you.

I love knowing that when I ride with Ola my drivers gets paid more (extra bonus that I pay less!) It’s a great way to make sure we’re all helping each other out especially in these difficult times.

False advertising: 1-Nowhere to apply a promo code when you book the ride.
2-Fare quoted $21-$28 but driver took long route and OLA charged me $60. I disputed and final was$37.