Over charged, promised a refund of $16 within 30 days, driver couldn't understand gps. No refund. Will not use again. Have removed linked acc so they cannot take anymore from me.

Pathetic useless gave 1 star because 0 wasn't an option
Said the driver was 1 minute away waited 10 mins cancelled and got charged $10 for nothing but a waste of time.

Ola is a rip off! It is not the first time that I have problems with Ola. I tell myself it has been the last time I use Ola for sure. I took an Ola yesterday, they showed the fare around $53-58 and then I applied a 30% off so it was $42-48. My surprise: they charged me $59!!!! Can you explain me that??? Rip off...

I used Ola because it was a cheaper alternative to uber but when my friend used my referral code, once they had their first ride, I never received my $20 referral voucher that had said to be given when you refer someone. On top of that, I always made sure I had enough money in the bank account before I catch ola and the money goes out everytime but my account went negative twice after 2 ola transactions went out after being pending for a few days. I added up the total cost I took with ola and the total cost that was taken from my bank account overall and the total cost that was taken from my account was more than what it is meant to be. Very disappointed and won’t be using ola again.

Went to city from Mooroolbark, initially it was showing 54- something but when I completed, ola charge me 79. Contacted customer service and they said it was shown as minimum and maximum but I didn't notice maximum fare other than in 6... The charge me busy 1.43 for busy time but day before I took Didi, same time same route to same place and I got only charge 61. Just used Ola because you can get velocity points but no longer using it again. Thank you.

I love knowing that when I ride with Ola my drivers gets paid more (extra bonus that I pay less!) It’s a great way to make sure we’re all helping each other out especially in these difficult times.

False advertising: 1-Nowhere to apply a promo code when you book the ride.
2-Fare quoted $21-$28 but driver took long route and OLA charged me $60. I disputed and final was$37.

When i first downloaded it says 50% off on your first ride and I took a cab from Auburn to Hurstville for $70 thinking they will give me 50 % off but later they charged me full and never refund 50% back. There adds are not real and they are very expensive. They are totally fraud and even the guy didn’t use toll way they charged the toll way for me .

I have been driving for Ola approximately 1 year, but don’t get more than 6-7 customers on week nights - on weekends the maximum for 1 night is about 15( driving 10-11 hours). Most passengers get picked up in the city and Eastern suburbs, a few from inner west. Last night I went to Epping n Cherrybrook for a few jobs but if I go to Nth Sydney or Manly or uppernorth there are no customers. Mostly only young people use Ola - hardly anyone over 50. Could Ola do more marketing out of town? Just wondering?

I've had great rides with Ola, the service is quick and reliable, and they pay their drivers more than their main competitor. Ola discounts are great and I trust them with my whole family

My preference is to use OLA as it’s cheaper then UBER, however sometimes it takes OLA app long time to search for drivers so I have no choice but to cancel and book UBER instead. This happens even with Airport pick ups. OLA takes the ride amount up front which is unusual. Recently due to cancelation as per above the payment method reverted back to my personal card instead of work card and I was unable to change it during the ride (you can do thus with UBER) which meant I had to do expense reimbursement from work which requires some paper work and time for them to credit me back.

I took a ride from home to the airport. Initially the price was $28-31. When I finished the ride it was charged 35. More expensive than others apps providing the same service.

The ola ride was very good, driver friendly and courteous was there in 2 mins from my house and about 5 mins on the way back, driver makes more money than driving with UBER so much fairer for the driver.

I switched to OLA soon after they arrived here as I was made aware of the fact that the drivers receive a greater percentage of the fare. In reality there is no real difference between the UBER and OLA, and most of the drivers use both of the Apps in order to ensure a busy day. I have never had any problems whatsoever with any OLA driver, and I can recommend them to anyone who is thinking of using them.

I was using ola cab today Heidelberg Austin hospital to Broadmeadows. This driver was very rude
And driving was bad and nearly hit a back of a car. I was asking to slow down as I was sick. Finally he told me I was rude
Than I told him I am not riding free and I pay for this ride

I have great satisfaction using Ola when booked they are usually arrive within 10 minutes and the tracking shows where and when the driver is coming from drivers are courteous and vehicles are always clean

Was a Quick response by available vehicle. Courteous and friendly driver. Clean and tidy vehicle. My friends and I are Happy customers and will always use Ola when they are available.

ive some really good rides with ola but some not so good some drivers accept a ride before they have droped of there current ride leaving you waiting for some time while you watch them droping of someone else via the app . most are really good friendly drivers . I still recommend ola over uber even though ive had a couple let downs .