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Reviews

5.0

115 reviews
5
(113)
4
(2)
3
(0)
2
(0)
1
(0)
  • Transparency
    5.0 (105)
  • Customer Service
    5.0 (109)
  • Rates and Fees
    5.0 (52)
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Rob

RobPerth, WA

  • Verified customer

Great Service

published

We have been with Online Super since deciding to establish our SMSF in 2015.Prior to joining I researched several available options and opted to use them based on price and locality.We have not been disappointed,
their service and communication have been excellent.,no complaints whatsoever.They guided us through set up and more recently in the transition to pension mode.I would not hesitate to recommend them.

Review collected in partnership with Online Super Fund

Peter

Peter

  • 2 reviews
  • Verified customer

No regrets

published

This is the 2nd year since I switched over to Online Super. The switch was simple. The service is efficient and accurate, electronic documentation makes it easy to review and sign. The cost of the service is significantly less than an accountancy firm. Although Jarrad does not provide advice, he is always happy to provide helpful information. I do not live in WA, but this has not been a barrier or caused any issues. I am so glad that I decided to use Online Super.



Review collected in partnership with Online Super Fund

Vic Jean

Vic JeanSouth East Queensland, QLD

  • 3 reviews
  • Verified customer

Best SMSF administration service providers ......Online Super Fund

published

We transferred our SMSF accounting etc over to OSF initially to avoid the huge fees we were being charged by a local accounting agent. Although we are in Qld and Online Super Fund is based in WA, for over 5 years now, we have had easier communications and endless attention to every aspect involved in managing our own superannuation. We can highly recommend the services of Jarrad and Sherene as being highly efficient and trustworthy to deal with your Fund, keeping it compliant, uncomplicated and effective for your needs at any level.

Review collected in partnership with Online Super Fund

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Mike

MikeSouth East Queensland, QLD

  • Verified customer

Professional, Competent, Outsanding value & Service.

published

We placed our SMSF’s accountancy management needs with Online Super some 5 years ago. We have not regretted it for a moment.
They have been thorough, attentive & efficient & have made the process as quick & as pain free & as simple as it can possibly be. As everyone managing their own fund knows it is a minefield of rules & regulations & Online Super helps lift the concerns about compliance completely off your shoulders.
We highly recommend them as being being as competent as any accountancy service out there & better value than most.

Review collected in partnership with Online Super Fund

Brian and Cherie

Brian and CherieSouthwest, VIC

  • 2 reviews
  • Verified customer

This is easy!

published

My wife and I have been with Online Super Fund for 4 years and can highly recommended Jarrad and his team for their efficient handling of our SMSF . The cost has been most reasonable and so much better than the previous accountant 's fees.
Nothing is any trouble for Jarrad to assist with prompt replies and comprehensive information and guidelines.

Brian

Review collected in partnership with Online Super Fund

  • Verified customer

Online Super Fund Review

published

I initially transferred my SMSF accounting and audit requirements over four years ago a decision initially strongly influenced by the very competitive fee structures then and now still on offer. I quickly found after the first year that Jarrad and team were very professional and responsive to my needs and occasional queries or clarifications I needed to navigate and understand the constantly evolving laws, rules and compliance regime imposed on the SMSF sector. The most compelling feedback I can give to any persons or entities seeking this type and level of services is that I have no hesitation in referring and recommending their services .

Review collected in partnership with Online Super Fund

  • Verified customer

they are doing a very good services.

published

6 Years,
Very satisfied with their work since started with them but I run my own Super Fund and they are looking after for Tax Return and advice of the Rules and Regulations of ATO.

Review collected in partnership with Online Super Fund

Shirley

ShirleyMetropolitan Adelaide, SA

  • Verified customer

Very efficient and reliable

published

I have used Online Super for my SMSF for the past 2 years. Previously I was with a large SMSF administration firm and prior to that an accountant. I have used 3 types of administration and can accurately state that that Online Super are the most efficient and reliable administrators I have used. Any queries are answered promptly and my tax return is always done well within the required time frame whereas with previous adminstrators I had to constantly follow up and get extensions.

Review collected in partnership with Online Super Fund

Vick

VickGreater Melbourne (Outer), VIC

  • Verified customer

Excellent service!

published

I live in Melbourne but chose to stay with Online Super Fund due to the service quality that I am getting from them. Timely emails, solutions, and transparency are there strength.
I have been with Online Super Fund for 5 years and looking forward to be with them for many more years to come.

Review collected in partnership with Online Super Fund

SMSF / Small Funds

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Wonderful service at great value.

published

Jarrad and Sherene form a great team and provide a wonderful service. We’ve had our SMSF with their Online Super Fund for ~6 years now and highly recommend them. Thank you OSF!

Keith D

Keith DPerth, WA

  • Verified customer

Excellent service at a reasonable price

published

Online Super Fund, has carried out our SMSF accounting and administration activities, for several years. They are extremely professional and efficient, while carrying out their work in a very unobtrusive, friendly and diligent manner.
Prior to Online Super Fund, we employed the services of a large accounting firm, which we found expensive and cumbersome.
The move to Online Super has made the whole SMSF administration process, simple and stress free, as well as much more cost effective.
They are just great people to deal with.

Review collected in partnership with Online Super Fund

Brad

BradPerth, WA

  • Verified customer

Quality SMSF administration at a low cost

published

Review collected in partnership with Online Super Fund

Anthony

AnthonyPerth, WA

  • Verified customer

I hesitated at first, but HAPPY NOW!

published

I switched to Online Super for the 2022 Annual Return after two decades of traditional accounting service. Not an easy decision, but I was looking to lower costs, paper work and time it took to lodge a tax return. I took the risk and I am really happy I did. Their service is fast, professional and courteous. Once they have your authority they streamline all data, prepare all statements without delay, respond to your questions the same day or next, and all that was done at less than half of what it cost me before. Now I have no hesitation in recommending them.

Review collected in partnership with Online Super Fund

Graeme H.

Graeme H.Sydney, NSW

  • Verified customer

My SMSF annual return is in good hands

published

I approached Online Super after my previous accountant retired. At that time the 2018 return was well past its due date. Online super knocked over the 2018 return in record time and they have now completed the 2022 Annual Return well ahead of time! I can now relax.
I find the work of Jarrad and Sherene to be highly professional, efficient, streamlined, accurate and especially great value for money. These guys a great.
I recommend Online Super without reservation. I look forward to a long association.
Graeme

Review collected in partnership with Online Super Fund

By T and B

By T and BGreater Melbourne (Metropolitan), VIC

A top quality service

published

We have been with Online Super for over 5 years and have been very pleased with Jarrad and Sherene in delivering a professional service dealing with our portfolio and have no hesitation in recommending them.

SMSF / Small Funds

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Doug

DougMid North Coast, NSW

  • Verified customer

Value priced Premium service

published

This is a value priced SMSF provider giving premium plus service. The annual tax compliance is done efficiently and quickly. If you have any compliance or tax questions during the year a reply is usually received on the same day. They have done my annual SMSF compliance and tax returns for 7 years.

Review collected in partnership with Online Super Fund

Repus Super Fund

Repus Super FundGreater Melbourne (Metropolitan), VIC

  • Verified customer

Our experience with Online Super

published

We have been with Online Super now for 2 financial years. We have been very happy with both the accounting and compliant parts of their services and have no hesitation in recommending them to future clients. All queries we have had, have been quickly and professionally dealt with.

Review collected in partnership with Online Super Fund

B and S

B and SSydney, NSW

  • Verified customer

Efficient, Simple and Easy online service

published

We would recommend highly Online Superfund for any superfund holders. We have been using their service since 2013. Jarrad and his team are very prompt in response with minimal hassle. Always submit the audit report and financial statements in a timely manner.

Review collected in partnership with Online Super Fund

riskit

riskit

  • 2 reviews
  • Verified customer

SMSF admin beyond expectation

published

We became one of Online superfund's earliest clients when general accounting fees made it nonviable for funds under $100k. However, Jarrad's new automated high-efficiency low fees approach provided a perfect alternative which has served our purpose very well since. Amazingly, no explanation, assistance or support was ever too much trouble and the personal touch was something else. Anyone who enjoys the challenge of investing their fund without the hassle of compliance accounting will find themselves well supported with this team. Recommend most highly.

Review collected in partnership with Online Super Fund

Happy money

Happy moneyCentral Highlands and Goldfields, VIC

  • Verified customer

SMSF Accounting made easy

published

I would like to recommend Online supper fund for all your personal SMSF accounting . I have been using this firm now for over 4 years and the Team are very helpful and efficient and provide all the resources and know how to make the running of your fund easy and uncomplicated .

Review collected in partnership with Online Super Fund

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Questions & Answers

Natalie M.

Natalie M.asked

I would like to a transfer from ATO, some funds were sitting there as l had an inactive account. I am an Australian now living in NZ. I am wanting to retrieve funds under covid . Needing fund that will accept ATO payment and low fees to retrieve

No answers
Ian

Ianasked

Do you do accounting/compliance yearly for people with an smsf elsewhere?

No answers
E Brown

E Brownasked

You are saying that your investment returns are extremely high or just the service?

if service is high but the returns and growth are low...runnnnnn.

2 answers
Geoff123
Geoff123

It's an accounting service for SMSF's. You have to run the thing yourself and make your own investment decisions, like an adult. If all this confuses you then you should stick with the herd in a Union run fund.

E Brown
E Brown

I know but I am asking what is so good. How do they assist you in self managing? I think your words are quite toxic but at least you attempted to answer the best of your ability.

Get an answer from our members and Online Super Fund representatives

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