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Do not use this company
Terrible service.
They printed the wrong logo, re-designed my logo twice and then went ahead and printed them.
Their phone line was down and emails were inconsistent.
Terrible for a bussiness that is just starting, i now have 1000 stickers that are useless.
Should have used vista print.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Brad hewtonDarwin
Do Not Use This Company
I ordered dome stickers as well, when they arrived, the text was unreadable and the colour was incorrect, I could not, and would not pass this onto my client.
When I rang to complain, I was basically told it was the file I supplied. I wanted to talk to the manager but as they are all overseas, it was requested that I send emails of my concerns. Same answer came back about it being my file. Even though I had 35% magenta and 90% yellow! The text that could be read only had yellow in it, in one of the emails that was returned to me, it was explai...Read more
3 comments
Oz Sticker P.Oz Sticker Printing
Hi Brad,
Sorry for this unhappy experience. We have received the complaint from you but unfortunately as expressed, we are not able to provide refund as this was confirmed by you. The stickers were all based from the materials that you have sent. ... Read more
Should you have questions and concerns, please do not hesitate to get back to us. Have a great day, Oz Sticker Printing
Are you Serious, this reply is nearly 4 years old, your a joke, just like the quality of product and print knowledge you have.
Oz Sticker P.Oz Sticker Printing
Hi Brad,
We appreciate you for getting back. We have been undergoing maintenance updates lately to better serve our customers. One of the things we thought was really necessary was to go through e... Read more
ach review- past and present and make sure every single review was answered. We might have slipped through this and weren't able to answer real time but rest assured we want this concern/issue resolved with you. Would be best to discuss your concern/s privately. Here are some helpful details:Similar opinion? Write a review on ieatwords.com.au!
Worst Service
I placed an order which took far longer to deliver than the two weeks they claim. After about 5 weeks my first batch came. I re ordered another batch thinking perhaps it was just a once off bad service. Wrong. They sent out pixelated stickers after confirming that the image was high quality enough. It was a nightmare of long phone calls to get them to replace the stickers and they used the same image sent in the first place but this time it was high quality enough.
Would not recommend.
1 comment
Oz Sticker P.Oz Sticker Printing
Hi Sam,
We apologize for this experience. We set ETA to clients and also update them where the products are to make sure both parties are on track. We all know that there are instances- courier pro... Read more
blems that we cannot control but again clients are sure to be updated. Also, the layout that you confirmed are the exact thing we printed.Similar opinion? Write a review on ieatwords.com.au!
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Worst quality and service!
I ordered some dome stickers about a month ago. I received them four weeks later to find that they stuffed up the colours, so they said they can reprint them for me. I asked if I could change the design before they print again, if not I would like a refund, they said they have already started printing when I hadn't even asked them too. Not to mention, every time I called them I could barely hear and understand them, and they would tell me just to email them. I haven't heard any status of my order now and am left with the wrong stickers now. This is the worst service I have received and definitely regret using them.
1 comment
Oz Sticker P.Oz Sticker Printing
Hi Rose,
Thanks for taking the time writing this. We have checked our database and we not found any information that matches your situation or description. We are not also discounting the fact that ... Read more
you might just be using another account. Feel free to get back to us here: 02 8006 5177.Similar opinion? Write a review on ieatwords.com.au!
Poor quality products and no service
We purchased dome stickers for outdoor use - they lasted about 2 weeks before fading. I contacted them to get the problem fixed and I was promptly told that dome stickers are not suitable for outdoor use, even though the website states they are. I was offered a discount on my next order. No thanks.
I would not recommend or use this company again.
1 comment
Oz Sticker P.Oz Sticker Printing
Hello,
Sorry for the inconvenience. On the site it advises that dome stickers are perfect for indoor use and hould clients specially request dome stickers for outdoor that requires another type of work hence different price. ... Read more
Should you need further clarifications, please contact us here: 02 8006 5177 Thanks, Oz Sticker PrintingSimilar opinion? Write a review on ieatwords.com.au!
Brooke PawlakMetropolitan Adelaide, SA
- 2 reviews
- 40 likes
Poor service will never use them again
I ordered some stickers from oz sticker they arrived in the mail on time. it was this point that i realised its an overseas company not an australian company because it had indonesian stickers all over the packaging. they were car bumper stickers so i applied them to some cars and the printing had badly faded within 3 weeks sent emails to the company they said they would not replace the stickers, and eventually gave me another "complaints department" email address which went no where. will never use them again.
4 comments
Oz Sticker P.Oz Sticker Printing
Hi Broke Pawlak,
Thank you for taking the time. We have checked our database and nothing that shows to match your description or situation. This might have been made for the purpose of disparaging t... Read more
he business. You might, however, just be under another name. Feel free to call us here should you have questions or need clarifications: 02 8006 5177.No my complaint was not made to disparage the business. when I tried to get my complaint resolved I was referred to a bogus email account. And then everyone stopped responding to my messages.
Oz Sticker P.Oz Sticker Printing
Hi Brooke,
Thank you for your honest response, we greatly appreciate it. We'll be thrilled to address privately each question or concern you have. Feel free to contact us here: ... Read more
Tel 02 8006 5177 Email [email protected] Thanks, Brooke. Have a great day. All the best, Oz Sticker PrintingSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Unhappy Customerasked
I have a question please. You said that "We may print stickers in Korea but quality is never compromised; that is only because some times machines are not available but always wanting to meet customers time.", and that "Also, we have to admit that, we do print stickers in S. Korea in cases when printers are unavailable in other countries.". This means that you usually print your stickers locally. Please give me your local printer's address. Also, you said that your office is based here in Australia. I've been to Gordon Centre before to search for your office but it was not there. Please give me your office's address.
5 answers
Oz Sticker P.Oz Sticker Printing
Hi,
Thanks for trying to clarify this with us. Unfortunately, we cannot disclose any information pertaining to our printer's address/addresses for security reasons. We are however, very willing to discuss concerns regarding our service or product. We will greatly appreciate it should we resolve this privately with you. Here's how to reach us:
Tel 02 8006 5177
Email [email protected]
Talk soon,
Oz Sticker Printing
I traced their IP when chatting with them, their from Philippine. You shouldn judge them by where they are though, it is common for us to sell things overseas because Philippine market is small.
Ozstickerprinting, is it true that you are from the Philippines and do not have an office in Australia? If you have an office here, please tell me the address. As a consumer, I have the rights to at least know where your office address is please.
Gregasked
Hi Ozstickerprinting Greg here, may I ask how much is you Craft Stickers for a 2000 pcs? And do you deliver New York?
1 answer
Hi Greg, thank you for enquiry. Please be advised that we only provide quote via email. And yes, we do deliver New York for free of charges. For fastest transaction, kindly send us an email at [email protected]. Thanks & have a great day. :)
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Oz Sticker P.Oz Sticker Printing
Hi Christy,
Sorry for this inconvenience. We have sent you the final layout/proof of the sticker for edits or final confirmation and you had that confirmed. We are hoping that should there be anythi... Read more
ng wrong with the order, clients should contact us immediately so we can help.