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Helen
Helen
  • 4 reviews
  • 3 likes

Worst experience

published

I booked to move my car interstate with this company and they don't even deserve 1 star. When I went to drop off the car in Brisbane the company there told me that they don't accept P& S Logistics cars and that was the fourth time that had happened in two weeks. Then was told by Melbourne office of P&S all boats had been cancelled but if I paid $450 more the car could go by road and train. P&S is not even a shipping company and charge more than the ones who actually moved the car! I had no choice but to pay the difference and they lied with telling me a credit card charge wouldn't be added - it was. Use CEVA who actually moved my car.

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Scott
ScottNorth-West & West coast, TAS

highly recommended

published

Thanks for making this an easy process. From the first telephone call, to when it was delivered,
it was smooth sailing. They took care of everything. Any questions I had, they answered. Always
there to help unlike some transport companies. Also a thank you to driver who delivered the car
without a mark on it. These guys are good!
highly recommended

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Ylh
YlhGreater Melbourne (Inner), VIC

They don’t even deserve 1 star

published
  • Incentivised Review No
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P&S Logistics
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chris
chrisDarling Downs, QLD
  • 3 reviews
  • 1 like
  • Verified

worst service ever DOES NOT EVEN RATE AS THERE IS NO MINUS AVAIL

published

contacted p&s to quote on moving a recent purchase from grays ( read the other review ) in Melbourne to qld back in 18th august 2022 awarded them the job today is the 1st of october 2022 and still no car and no one can advise me where it is WORST COMPANY EVER WOULD NOT RECOMMEND AT ALL

  • Incentivised Review No
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Hai N.
Hai N.Sydney, NSW
  • 2 reviews
  • 2 likes

Notice of a 2 months delay and charged pick up cost

published

After my car was picked up 3 days after order, I was notified that the ship in that month and next month had been omitted and there was no better option than a refund.

I was charged for the car pick up?

  • Incentivised Review No
  • Sender or ReceiverSender
  • Delivery TimeUnacceptably Late
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Smithy
Smithy
  • 3 reviews
  • 1 like

Small car delivery Brisbane to Launceston - Depot to Depot

published

I only gave P&S four stars but it should have been five.
Dropped it off on a Thursday and advised it wouldn't get on the transport until next week as it was not back from Melbourne. No problem, at least I know what was going on. Still managed to be ready for collection in Launceston 10 working days later as per the 9 to 15 days quote. Great service and no damage.
BUT I made a few calls for updates in between and was not happy with the response from one male employee on the 1300 number.
Moral of the story - Ask to speak to one of the ladies if you would like tracking information. THEY were very helpful.

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Do not use this company! Scamming company!

published

It’s really rubbish company. No evidence showing of work and charge $150 cancellation fee directly. How easy is that.:)

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Transported 3 cars and all damaged significantly. P&S acknowledged the damage but will not help or pay for this damage.

published

Cars were delivered on time but damaged in transport and not repaired

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Unhappy - very unhappy

published

Should have negative stars!!! worst service, Thieves, unprofessional and dishonest.. accidently left my prescription sunnies in my drop down holder, picked the car up and gone!! Phone holder Gone, and frigin broke the aerial, how aggravating, then when I contacted them about this, refused to do anything, and got a stream of bad immature spiteful responses back.. how can you justify being in business when you treat your customers like this? need to go get some PR skills.. just a bunch of dishonest thieves.. a business to stay away from.. Never again.... prescription sunnies useless to you!! hope you go blind!!!

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Ian
IanPerth, WA

P&S Car Transport- very satisfied customer

published

We sent my son’s car to Sydney with P&S Logistics. Start to finish, couldn’t fault it. Booking easy, drop off efficient and friendly. Tracked the car via website and it arrived well ahead of schedule.
Couldn’t recommend them highly enough.

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Disaster - Smashed Window, Extra Charges, No Response

published
  • Incentivised Review No
  • Sender or ReceiverSender
  • Delivery Arrived in Good ConditionNo
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Tomislav
TomislavGreater Melbourne (Metropolitan), VIC
  • 9 reviews
  • 15 likes

Pathological Liers

published

The quote was 3-5working days,Not 3-5weeks!!Extra$$$ charging for Fantom Pick ups!!
Customer service”ZERO”
I don’t have any Energy to write an essay about the SAGA!!
Simple:Never Again!!!
Stay away from this Company!!
Every phone call(from me)was answered with lies and topped with $$$

  • Incentivised Review No
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P&S Logistics
PS Logistics P&S LogisticsSend a private message

Hi Tomislav,
Can you please provide your booking number so we can have a look into it?

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Bree H.
Bree H.Canberra 2600, ACT

Great Service

published

Very pleased with my car shipping experience. I received my car in the promised timeframe and online support was helpful with addressing all my questions.
I would definitely use this company again.

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  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeOn Time
P&S Logistics
PS Logistics P&S LogisticsSend a private message

Bree it was a pleasure to have helped you while transporting your vehicle. We value your business!

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Tim
TimHobart, TAS
  • 2 reviews

Would recommend, vehicle arrived a few days earlier than expected

published

I had a change of provider at last minute, but didn't make much of a difference to the end result, just had to get a lift 100km to new pick up location. Good communication and I did have an option to stay with original provider, but due to transport delays I would have had to wait an extra two weeks. Would recommend, vehicle arrived a few days earlier than expected and in same condition that I dropped it off. Transported from Qld to Tas.

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  • Incentivised Review No
  • Sender or ReceiverReceiver
  • Delivery TimeOn Time
P&S Logistics
PS Logistics P&S LogisticsSend a private message

Thanks for your business Tim, we value you as our customer!

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  • Verified

Terrible, terrible service.

published
  • Incentivised Review No
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P&S Logistics
PS Logistics P&S LogisticsSend a private message

Nicole we are sorry you had this experience, however, most of Australia including the transport industry was faced with extremely challenging situations. We must always put the safety of our drivers & your vehicle first, thanks for your business

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Questions & Answers

Sam
Samasked

My car got picked up today and I am very nervous. I have a dash cam fitted and know it inside and out (mechanic). Good or bad you will hear from me very soon.

1 answer
Charles T
Charles T

Sad, sad man.....

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Details

CategoryCouriers
ServicesVehicle Transport
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