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Reviews

(3,897)
(98)
(42)
(96)
(1,149)
  • Delivery Time
    • On Time (900)
    • Early (614)
    • Never Arrived (217)
    • Never Collected (127)
    • Unacceptably Late (88)
    • Late (44)
  • Sender or ReceiverSender (38%) · Receiver (62%)
  • Delivery Arrived in Good ConditionYes (93%) · No (7%)

Reviewer Photos & Videos

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Mscharli

MscharliSydney

Fantastic international delivery service

published

Efficient & super fast postage from Sydney to California. No queueing at Post Office, parcel collected as promised and only 10 days door to door. Last parcel I sent to USA (before Sendle) took 3 weeks. thx Sendle.

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers

Lyn.

Lyn.Victoria

Excellent service

published

Expected delivery on time in excellent condition ...The accurated information was right.Friendly delivery person .. I have not used this service before .Will be recommending the service to my friends ..Special thank you to the company.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
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Alisa

AlisaSydney, NSW

  • 2 reviews

Never delivery to my door. Have to pick up at the pack and send

published

I have 2 parcels from courier please sent by sendle. Both times I always home as I have a little baby so home whole day never get any ring bell. No card left. Wasting time to go to pick up by myself. Never want an account even it free. Will disappoint if I sent it to someone else and get the same experience. Sent by Australia post even better.

Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
See all answers

The reviewer stated that an incentive was offered for this review

So happy with my parcel

published

Package arrived in great condition and in a timely fashion. Very impressed by the thoughtful, safe location where it was left. We were not at home but the courier obviously took care to leave it in a safe spot.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers

Ernie

Ernie

  • 2 reviews
  • Verified customer

1st Time Sender

published

How good it is !, first time sender using Sendle. From booking parcel, printing label, parcel pickup, tracking and delivery all works a treat. Great service at a very competitive price, keep up the good work

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Sendle
Customer Support S.Sendle

Thank you so much for your feedback, Ernie! We're glad that our service is working well for you. Here's to more parcels and longer partnership! :) -Kamille

Review collected in partnership with Sendle


Andrew L.

Andrew L.South East Queensland, QLD

Excellent coomunications

published

A very prompt service and when I received e d notification an attempted delivery was made, I was surprised. I called Sendle and told them where I wanted the delivery. This was communicated to the driver instantaneously. When I got home, the parcel was exactly where I wanted it, and earlier than expected. You can't want much more.....

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Sendle
Customer Support S.Sendle

Hey Andrew, this is so good to hear - and we’ve shared it with the team for all the good vibes. Thanks for taking the time to let us know how your experience was. Happy Sendling! - Mikey


Genevieve M.

Genevieve M.Perth, WA

Recipient Review - Excellent. Package perfect condition. Great delivery person. Thank you.

published

Package received in perfect condition by a very friendly delivery person. More than happy. If you're using Sendle and receive the same service I did then you won't be disappointed.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Sendle
Customer Support S.Sendle

Great to hear how our service and delivery provider made you happy, Genevieve. This keeps us motivated. Happy Sendling! :) -Kamille


  • Verified customer

it’s the best!

published

Easy to use, fast, efficient and always reliable. I’ve used Sendle for more than a year now and it’s never let me down. They take good care of my parcels. Love it!

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Sendle
Customer Support S.Sendle

Hey Jolly, thank you so much for this wonderful feedback (and for taking the time to write it), it’s so appreciated. We’re thrilled to have built a service that works for businesses like yours. Happy Sendling! - Janine

Review collected in partnership with Sendle

Tara

TaraSouth East Queensland, QLD

Absolutely Dissappointed!

published
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
1 comment
Sendle
Customer Support S.Sendle
Scott

ScottSydney, NSW

  • Verified customer

Absolutely amazing service, cheap as chips and very efficient

published

I first came across Sendle when I was the recipient of a package from a third party sent by Sendle. The tracking was easy to follow and delivery was fast. Following this great experience I signed our office up for an account to use to send packages and I'm glad I did. Sendle is so easy to use, much cheaper than our previous courier company and quick as well. I wish I'd found them long ago. Give it a try, I reckon you'll be over the moon with the service and price.

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Sendle
Customer Support S.Sendle

Review collected in partnership with Sendle


Sendle Nail It Every Time!!

published

Every Time I use Sendle the experience is the same. It doesn't matter whether I'm Sending a parcel or Receiving, the service is excellent each time. I have used pretty much every other service and so far, Sendle beat them all by far, they are faster, cheaper and their tracking is excellent. I find this really interesting, A company that has been around for a long long time in this country has been putting up their prices and extending their delivery times and we are expected to wear it. Enough is Enough.
Give Sendle a try. I Can not recommend them highly enough.

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Sendle
Customer Support S.Sendle

Karel001

Karel001Sydney, NSW

Seamless Service

published

Tracking information I received was very good, I was kept up to date at all times, a very good service. Package arrived on time and was in good condition. No problem!

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Sendle
Customer Support S.Sendle

Great to hear from you Karel, thanks for letting us know that your package arrived on time and was in good condition. Looking forward to delivering more packages to you! ^^Rytz


Max

Max

  • 2 reviews

Lost my parcels within a short period of time

published
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
1 comment
Sendle
Customer Support S.Sendle

Hi Max, thank you for bringin this to our attention. I'll look into this for you as I know how disappointing it is to wait for your claim. I've sent you a private message to get details on your claim. ^^Rytz


Jacqui

JacquiSouth West, WA

Extremely satisfied

published

Fantastic service. Parcel arrived on expected date. All items intact and the delivery driver was extremely polite and a true gentleman. Would definitely deal through Sendle again.
Kind regards
Jacqui

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Sendle
Customer Support S.Sendle

Hey Jacqui, it's wonderful to hear that you received your parcel on time and in amazing condition. Thank you for sharing your amazing feedback - we really appreciate it! Happy Sendling! ^_^ Mimi

The Worst !!!

published

Hi,

They work with company that dont care about your parcel. They leave it anywhere for some else to take. They don't do insurance for under 100 bucks if they lose an item its your bad luck.

Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
See all answers
1 comment
Sendle
Customer Support S.Sendle
  • Verified customer

So quick!!

published

Delivery was incredibly fast and arrived in perfect condition. Very impressed, thank you very much! Would highly recommend this delivery service, I only placed my order a day and a half ago.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Sendle
Customer Support S.Sendle

Hey Hazel, thank you for that wonderful feedback! We're happy that your parcel was delivered on time. Cheers to more deliveries and great delivery experiences with you. - Janine


Amazing

published

Amazing prompt service, delivery was prompt received within a few days of placing my order. I would highly recommend this company and would most definitely order from them again. Thank you for your service.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Sendle
Customer Support S.Sendle

Hey there, this is so good to hear - and we’ve shared it with the team for all the good vibes. Thanks for taking the time to let us know how your experience was. Happy Sendling! ^_^ Mimi


Shelly

ShellySouth East Queensland, QLD

  • Verified customer

So easy and convenient. Kept in the loop the whole way from pick up to drop off. Very reasonable prices. 5 stars

published

Collected on time. Great tracking. Will use again in the future. Will recommend.
Receiver gets updated tracking which is better then other services. Very reasonable pricing. So easy can send from home.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Sendle
Customer Support S.Sendle

Hey Shelly, thank you so much for this wonderful feedback (and for taking the time to write it), it’s so appreciated. We’re thrilled to have built a service that works for businesses like yours. Happy Sendling! - Janine

Review collected in partnership with Sendle


Skip

Skip

  • 2 reviews

Don't use..

published

7 days and no pick up. My Login doesn't even show an updated pick update anymore all algorithm generated with lots of flaws in their systems. I reckon this companies going bust soon. Just cancelled it and going to Australia Post, 4 dollars more.

Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
1 comment
Sendle
Customer Support S.Sendle

happy_snaps

happy_snapsGreater Melbourne (Outer), VIC

Really easy to use and reasonably priced

published

I don't sell a lot on eBay. When I noticed the Sendle quote link on the address label page on eBay, I compared prices and was impressed with the value.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Sendle
Customer Support S.Sendle

Page 1 of 265

Questions & Answers

Skip

Skipasked

Why my parcel is sitting on my front porch after 3 days ?

2 answers
Sendle
Customer Support S.Sendle

Thanks for reaching out here on the Questions portion of Product Review. I saw your public review and will give more details there. ^^Rytz

shiyu z.
shiyu z.

Good luck with that man... mine had been waiting for 8 days until I had to cancel


Phuc N.

Phuc N.asked

Hi Team,
Can I ask where is the 6068 Depot Pickup Bench?

1 answer
Sendle
Customer Support S.Sendle

Hi Phuc, this is Janine and I have sent you a private message to get more details regarding your question. We need to identify first the courier assigned to your parcel. Looking forward to hearing from you. - Janine :)


Hayley

Hayleyasked

Absolutely horrified with this company I have a parcel ready to send not collected for 3 days now, how do I get a refund? I don’t trust this company to deliver my very valuable package to another state.

7 answers
chris
chris

Hassle them on facebook till they asnwer! im in a far worse position and they won't reply to anything! a literal scam! I will be contacting legal advice

Thatperthgal
Thatperthgal

Conveniently they only have email but they don't respond anyway. Do not send your item with this company! I'm still waiting on my daughter's Christmas present! Posted from Perth to NSW on 5 December! Absolutely useless!

Sendle
Customer Support S.Sendle

Hey there folks, we'd love to try and make things right. We're looking forward to hearing more about this, we've sent each of you a private message.- Krystel


Get an answer from our members and Sendle representatives

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