Reviewer Photos & Videos
MscharliSydney
Fantastic international delivery service
Efficient & super fast postage from Sydney to California. No queueing at Post Office, parcel collected as promised and only 10 days door to door. Last parcel I sent to USA (before Sendle) took 3 weeks. thx Sendle.
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Lyn.Victoria
Excellent service
Expected delivery on time in excellent condition ...The accurated information was right.Friendly delivery person .. I have not used this service before .Will be recommending the service to my friends ..Special thank you to the company.
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AlisaSydney, NSW
- 2 reviews
Never delivery to my door. Have to pick up at the pack and send
I have 2 parcels from courier please sent by sendle. Both times I always home as I have a little baby so home whole day never get any ring bell. No card left. Wasting time to go to pick up by myself. Never want an account even it free. Will disappoint if I sent it to someone else and get the same experience. Sent by Australia post even better.
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The reviewer stated that an incentive was offered for this review
So happy with my parcel
Package arrived in great condition and in a timely fashion. Very impressed by the thoughtful, safe location where it was left. We were not at home but the courier obviously took care to leave it in a safe spot.
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Ernie
- 2 reviews
- Verified customer
1st Time Sender
How good it is !, first time sender using Sendle. From booking parcel, printing label, parcel pickup, tracking and delivery all works a treat. Great service at a very competitive price, keep up the good work
1 comment
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Review collected in partnership with Sendle
Andrew L.South East Queensland, QLD
Excellent coomunications
A very prompt service and when I received e d notification an attempted delivery was made, I was surprised. I called Sendle and told them where I wanted the delivery. This was communicated to the driver instantaneously. When I got home, the parcel was exactly where I wanted it, and earlier than expected. You can't want much more.....
1 comment
Customer Support S.Sendle
Hey Andrew, this is so good to hear - and we’ve shared it with the team for all the good vibes. Thanks for taking the time to let us know how your experience was. Happy Sendling! - Mikey
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Genevieve M.Perth, WA
Recipient Review - Excellent. Package perfect condition. Great delivery person. Thank you.
Package received in perfect condition by a very friendly delivery person. More than happy. If you're using Sendle and receive the same service I did then you won't be disappointed.
1 comment
Customer Support S.Sendle
Great to hear how our service and delivery provider made you happy, Genevieve. This keeps us motivated. Happy Sendling! :) -Kamille
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- Verified customer
it’s the best!
Easy to use, fast, efficient and always reliable. I’ve used Sendle for more than a year now and it’s never let me down. They take good care of my parcels. Love it!
1 comment
Customer Support S.Sendle
Hey Jolly, thank you so much for this wonderful feedback (and for taking the time to write it), it’s so appreciated. We’re thrilled to have built a service that works for businesses like yours. Happy Sendling! - Janine
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Review collected in partnership with Sendle
TaraSouth East Queensland, QLD
Absolutely Dissappointed!
I have been using sendle for the last year with my small home business. I have never had a problem, my courier never skips a beat always there at 8am on the dot - wonderful service from him!
Until the new year.... I have had a parcel sitting outside since friday (today is the following friday) and it says "Pick up attempted" - now I put my parcels out at 6am every morning. How was it attempted to be picked up, its in clear view right at my front door, you can not miss it. So I rescheduled for monday with another parcel, same thing happened. I t...Read more
1 comment
Customer Support S.Sendle
Hi Tara, thank you for your feedback and I am sorry for the frustrating experience. I understand that delays in pick up are extremely frustrating and we're doing everything to sort this out for you. I... Read more
see your enquiry has already been endorsed by Feliza to one of our managers who will reach out to you to provide an update soon. I hope this helps. - LouiseSimilar opinion? Write a review on ieatwords.com.au!
ScottSydney, NSW
- Verified customer
Absolutely amazing service, cheap as chips and very efficient
I first came across Sendle when I was the recipient of a package from a third party sent by Sendle. The tracking was easy to follow and delivery was fast. Following this great experience I signed our office up for an account to use to send packages and I'm glad I did. Sendle is so easy to use, much cheaper than our previous courier company and quick as well. I wish I'd found them long ago. Give it a try, I reckon you'll be over the moon with the service and price.
1 comment
Customer Support S.Sendle
Hey Scott, this is so good to hear - and we’ve shared it with the team for all the good vibes. We’re thrilled to have built a service that works for businesses like yours. Also, thanks for supporting ... Read more
a carbon-neutral delivery provider - it all makes a big difference. Happy Sendling! ^_^ MimiSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Sendle
Sendle Nail It Every Time!!
Every Time I use Sendle the experience is the same. It doesn't matter whether I'm Sending a parcel or Receiving, the service is excellent each time. I have used pretty much every other service and so far, Sendle beat them all by far, they are faster, cheaper and their tracking is excellent. I find this really interesting, A company that has been around for a long long time in this country has been putting up their prices and extending their delivery times and we are expected to wear it. Enough is Enough.
Give Sendle a try. I Can not recommend them highly enough.
1 comment
Customer Support S.Sendle
Hey Rodney, wow, it’s awesome to read this. So thrilled that you love the Sendle difference, and we’re excited to keep working with you. Also, thanks for supporting a carbon-neutral delivery provider ... Read more
- it all makes a big difference. Happy Sendling! ^_^ MimiSimilar opinion? Write a review on ieatwords.com.au!
Karel001Sydney, NSW
Seamless Service
Tracking information I received was very good, I was kept up to date at all times, a very good service. Package arrived on time and was in good condition. No problem!
1 comment
Customer Support S.Sendle
Great to hear from you Karel, thanks for letting us know that your package arrived on time and was in good condition. Looking forward to delivering more packages to you! ^^Rytz
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Max
- 2 reviews
Lost my parcels within a short period of time
I'm sending 200+parcels through Sendle. Really good in the beginning until recently two of my parcels went missing within in a short period of time. No reason explained No information provided about their "third party partner" who lost your parcels. The insurance cover payout is just another long process for wasting your more times! The second missing parcel is a gift for my friend who is heading overseas on the coming week. Required to provide a solution as fast as they could, unfortunately no heard any yet. The first insurance payout received...Read more
$28.25 out of 128.25...it's been almost three weeks later I'm still waiting for the rest of the first payout....what a ridiculous service out there and I hope people beware to this company through my personal experience! Very disappointed, emailed them again and again and they just put you back into the line.... and no phone support provided but waiting for emails....1 comment
Customer Support S.Sendle
Hi Max, thank you for bringin this to our attention. I'll look into this for you as I know how disappointing it is to wait for your claim. I've sent you a private message to get details on your claim. ^^Rytz
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JacquiSouth West, WA
Extremely satisfied
Fantastic service. Parcel arrived on expected date. All items intact and the delivery driver was extremely polite and a true gentleman. Would definitely deal through Sendle again.
Kind regards
Jacqui
1 comment
Customer Support S.Sendle
Hey Jacqui, it's wonderful to hear that you received your parcel on time and in amazing condition. Thank you for sharing your amazing feedback - we really appreciate it! Happy Sendling! ^_^ Mimi
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The Worst !!!
Hi,
They work with company that dont care about your parcel. They leave it anywhere for some else to take. They don't do insurance for under 100 bucks if they lose an item its your bad luck.
1 comment
Customer Support S.Sendle
Hi Kim, we've received your feedback and thank you for sending it through. We understand that the occurrence with regard to your order was not ideal and I truly know how disappointing it is for you no... Read more
t to get any compensation through our insurance and we have also made it clear that our Terms and Conditions provides information on how best we take care of our customers. I hope this clarifies and let me know if you have questions. Feel free to message us via sendle.com/help - MimiSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
So quick!!
Delivery was incredibly fast and arrived in perfect condition. Very impressed, thank you very much! Would highly recommend this delivery service, I only placed my order a day and a half ago.
1 comment
Customer Support S.Sendle
Hey Hazel, thank you for that wonderful feedback! We're happy that your parcel was delivered on time. Cheers to more deliveries and great delivery experiences with you. - Janine
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Happy CustomerVictoria
Amazing
Amazing prompt service, delivery was prompt received within a few days of placing my order. I would highly recommend this company and would most definitely order from them again. Thank you for your service.
1 comment
Customer Support S.Sendle
Hey there, this is so good to hear - and we’ve shared it with the team for all the good vibes. Thanks for taking the time to let us know how your experience was. Happy Sendling! ^_^ Mimi
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ShellySouth East Queensland, QLD
- Verified customer
So easy and convenient. Kept in the loop the whole way from pick up to drop off. Very reasonable prices. 5 stars
Collected on time. Great tracking. Will use again in the future. Will recommend.
Receiver gets updated tracking which is better then other services. Very reasonable pricing. So easy can send from home.
1 comment
Customer Support S.Sendle
Hey Shelly, thank you so much for this wonderful feedback (and for taking the time to write it), it’s so appreciated. We’re thrilled to have built a service that works for businesses like yours. Happy Sendling! - Janine
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Review collected in partnership with Sendle
Skip
- 2 reviews
Don't use..
7 days and no pick up. My Login doesn't even show an updated pick update anymore all algorithm generated with lots of flaws in their systems. I reckon this companies going bust soon. Just cancelled it and going to Australia Post, 4 dollars more.
1 comment
Customer Support S.Sendle
Hi there, really sorry to hear that you haven't had a great experience. Occasionally, pickups can be delayed. We'll always take care of rebooking your parcel when it's missed, but I appreciate that mi... Read more
ght not suit you right now. Thanks for your feedback. - MimiSimilar opinion? Write a review on ieatwords.com.au!
happy_snapsGreater Melbourne (Outer), VIC
Really easy to use and reasonably priced
I don't sell a lot on eBay. When I noticed the Sendle quote link on the address label page on eBay, I compared prices and was impressed with the value.
1 comment
Customer Support S.Sendle
Hey there, thank you so much for the feedback - we appreciate it a lot! We're glad that you were blown away by our competitive delivery cost. Should there be any concerns or delays with your delivery,... Read more
please email our wonderful Support Team at sendle.com/help and they'll be happy to assist you. Happy Sendling! ^_^ MimiSimilar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Skipasked
Why my parcel is sitting on my front porch after 3 days ?
2 answers
Customer Support S.Sendle
Thanks for reaching out here on the Questions portion of Product Review. I saw your public review and will give more details there. ^^Rytz
Good luck with that man... mine had been waiting for 8 days until I had to cancel
Phuc N.asked
Hi Team,
Can I ask where is the 6068 Depot Pickup Bench?
1 answer
Customer Support S.Sendle
Hi Phuc, this is Janine and I have sent you a private message to get more details regarding your question. We need to identify first the courier assigned to your parcel. Looking forward to hearing from you. - Janine :)
Hayleyasked
Absolutely horrified with this company I have a parcel ready to send not collected for 3 days now, how do I get a refund? I don’t trust this company to deliver my very valuable package to another state.
7 answers
Hassle them on facebook till they asnwer! im in a far worse position and they won't reply to anything! a literal scam! I will be contacting legal advice
Conveniently they only have email but they don't respond anyway. Do not send your item with this company! I'm still waiting on my daughter's Christmas present! Posted from Perth to NSW on 5 December! Absolutely useless!
Customer Support S.Sendle
Hey there folks, we'd love to try and make things right. We're looking forward to hearing more about this, we've sent each of you a private message.- Krystel
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Customer Support S.Sendle
Thank you so much for your feedback, Ernie! We're glad that our service is working well for you. Here's to more parcels and longer partnership! :) -Kamille