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Reviews

3.3

57 reviews
5
(19)
4
(15)
3
(2)
2
(8)
1
(13)
  • Build Quality
    3.5 (6)
  • Value for Money
    3.2 (6)
  • Ease of Use
    4.5 (6)
  • Cleaning & Maintenance
    4.8 (6)
  • Noise Level
    4.0 (6)
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Meagan V.

Meagan V.Central, SA

Unsatisfactory product

published

Purchased Sept2018. Liked it because it didn’t have a turntable and was easy to clean.
From start did not cook as well as our old one, things took longer to cook or heat up. Persisted because thought just had to get used to it.
Door latch started playing up after 12mths, didn’t take it back as out of warranty. Now can’t latch door at all and therefore cannot get it to operate.
Would not buy again, will do more research next time



Purchased in September 2021 at The Good Guys for $212.00.

Build Quality
Ease of Use
Cleaning & Maintenance
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Value for Money
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1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Meagan, we do apologise for the problems you have experienced with your microwave. Please contact our customer service team on 12600 for details on the nearest service centre.

Malcolm

MalcolmPerth, WA

  • 2 reviews

Good microwave system

published

Purchased 4/19. The microwave worked very well without any problems and was really impressed with no turntable. However the door latch/lock system has failed and I cannot now close the door. Unfortunately we have search the house high and low but cannot find proof of purchase. So exit microwave.



Purchased in April 2021 for $260.00.

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Ease of Use
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1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Malcolm, sorry to hear about the fault with your microwave. Have you tried to contact the retailer directly for a copy of your proof of purchase?

Not great

published

Purchased this microwave 5/8/2018, thought it would be better as it had no turn table which gave us more room, but didn’t realise that it had a mind of its own. You put food in it which you have been heating up for years pick your time and sometimes you can’t eat it because it’s that hot or it’s still cold.The other problem is when you go to open the door you press the door open button and it is delayed which is very annoying, these aren’t new problems this is from the start we just thought we had to get use to the new microwave next time I will do more research and will not buy one of these again.



Purchased in August 2021.

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3 comments
Panasonic
Panasonic Australia C.Panasonic

Hi Tony, thanks for your review and sorry to hear about your experience with the microwave. Here are some tips and tricks for cooking in a flatbed microwave oven.
http://eng-au.faq.panasonic.com/app/answers/detail/a_id/41079/kw/flatbed/p/1638

Tony
Tony

Thanks for tips and tricks, but next time I will research my products better, if anyone wants to buy a microwave that is very inconsistent this is the one for you, don’t waste your money on this microwave

Tony
Tony

Contacted Panasonic through Facebook, they got straight back to me and offered a replacement microwave, same model seems more consistent this time carnt complain about the service Nicole was great

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Clint H

Clint HSydney, NSW

  • 4 reviews
  • 1 like

New style of microwave and I like it

published

This microwave doesn’t have a carousel, just a square base. Game changer, you can fit more containers in it, and very powerful quick heating. Lots of great defrost features also

Purchased in March 2021 at Harvey Norman for $139.00.

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Ease of Use
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1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Clint, thanks for taking the time to provide such great feedback on your microwave, how great is the flat bed technology!

Vin

VinGreater Melbourne (Metropolitan), VIC

  • 24 reviews

Everyday use

published

We have using this product for 6 months. Good for family use in everyday. It has huge capacity and features as well. Real good value for money. Will recommend to friends.

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1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Vin, thank you for taking the time to provide your review

rimsy k.

rimsy k.Sydney, NSW

  • 2 reviews

This is very perfect microwave

published

I really love this microwave its very fast and comfortable for modern cooking and design is also good as well as invertor technology and there is no plate so cleming is very easy.

Purchased in January 2021 at The Good Guys for $170.00.

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The reviewer stated that an incentive was offered for this review

Mack

MackSydney

Good, with a few caveats

published
Date PurchasedAug 2018
1 comment
Panasonic
Panasonic Australia C.Panasonic

HI Mack, thank you for taking the time to provide such detailed feedback on your microwave. Sorry to hear it doesn't do exactly what your old unit did, but it is great for us to get your honest feedback.

Drew

DrewQuakers Hill

  • 2 reviews
  • 1 like

Ours also caught fire randomly

published

We were satisfied with way it cooked and operated but while it was not in use we heard a bang and then heard the fire alarm and ran downstairs to smell electrical burning smell and see smoke coming out of the microwave. Very scary. I see we are not the only ones to have had this issue.

Date PurchasedJan 2017
praxidice

praxidiceGold Coast

  • 2 reviews

RUBBISH

published
Date PurchasedDec 2018
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Raddy

RaddyMargaret River

  • 5 reviews
  • 4 likes

Noisy and uneven cooking

published
Date PurchasedMay 2018
1 comment
Panasonic
Panasonic Australia C.Panasonic

Caught on Fire When Not in Use

published

I really liked the microwave at first but after 18 months it spontaneously caught fire when it wasn’t even being used. We hadn’t used it for about 6 months because the door wouldn’t closed properly and so the microwave wouldn’t work (the same issue happened to my sisters microwave which was the same model). Luckily we were home watching tv when the microwave caught fire, otherwise it could have burnt our whole house down. I do not recommend and hope Panasonic recall this product.

Date PurchasedFeb 2016
1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Erin, please contact our customer service team on 132600 to discuss this matter further, we take is very seriously.

HoovlerOneill86

HoovlerOneill86Redbank

  • 3 reviews

Amazing

published

The microwave oven is of good appearance, suitable size and beautiful. Microwave oven is very good, many functions can meet a lot of needs, I have been looking for a good microwave, this is the microwave I want, this kind of microwave oven cost performance is really high, easy to operate, this is the perfect choice!

Date PurchasedApr 2018
1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Hoovler, thank you for taking the time to provide your review on your microwave.

Sara

SaraSouth Ballina

  • 4 reviews

Solid Good Looking Microwave with Sensor Reheat that Really Works

published

Very nice microwave for this price. I am very impressed. It’s solid and very good looking. Came very well packaged in a double box. Just had to unpack it and put the turntable in it. Plugged it in and reheated lunch using the sensor reheat mode. It worked perfectly. Heated up the food in a multi compartment microwave safe dish. All food items were the right temperature.

Date PurchasedMay 2017
1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Sara, thank you for taking the time to provide your feedback on your microwave.

Tanya

TanyaSydney

  • 5 reviews

Easy to operate

published

Love this oven, it is very reliable, easy to use and the buttons are also easy to press. I worked it out without even using the manual. it is easy with preset buttons. I would recommend this microwave to anyone looking at different options because it is easy to operate.

Date PurchasedMar 2018
1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Tanya, thank you for sharing your review about your positive experience with your microwave.

snooky

snookySouth East Queensland, QLD

  • 6 reviews

Cooks every thing evenly

published

This is a dream as it doesn't give bursts of heat off and on till the article is cooked, it just seems to go so evenly and no more cold or uncooked bits. I eat a lot of salmon and with a plate on top of the one I cook/eat it from the salmon comes out moist and perfectly cooked.
Its very easy to set and clean (no turntable)

Date PurchasedDec 2017
1 comment
Panasonic
Panasonic Australia C.Panasonic

Hi Snooky, thank you for taking the time to provide the feedback on your new microwave. It is great to hear you are having such great cooking with your salmon.

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Matt

MattAustralia

  • 5 reviews
  • 2 likes

It works

published

This inverter microwave is a good appliance that I use on an almost daily basis. The setting are easy for anyone to understand. The flat bed is very east and quick to clean. The only downside is the sound when the microwave cools down is excessively loud, and sometimes takes several minutes to stop.

Date PurchasedDec 2017
No-More

No-MoreMelbourne

  • 9 reviews
  • 6 likes

Great!

published

I really like this microwave! No turntable means it's easy to clean. We use our microwave a lot. Food (or milk for a cappuccino) heat quickly and more evenly. The price is okay too. The only drawback is that the cook time has to be entered in increments of 10 minutes, 1 minute, 10 seconds. If the cook time is 7.5 minutes it takes 8 button presses to enter the cook time.

Date PurchasedApr 2018
Mira

MiraBrisbane

Seemed like a good idea at the time

published
Date PurchasedApr 2018
karoy

karoyAU

  • 5 reviews
  • 3 likes

Practical

published

Love this microwave, it has been the best we have had. The flat base with no rotating plate gives more room and heats food through. The quick choice options are great with turbo defrost my favourite it is a modern looking cabinet and fits in with our kitchen decor. Have had no problems with this microwave

Date PurchasedMay 2017
Oztralian

OztralianSydney

  • 11 reviews
  • 9 likes

GOOD SO FAR!!

published

Warming up food - drinks etc. seems to be slowly declining - that is not cooking as evenly as it did originally, I love the FLATbed design. So not having to fiddle around with and clean the old turntable. The LED light only just makes things visible - and needs to be brighter. Lighting was much better in my previous Panasonic microwave models.
Good looking design and easy to clean.

Date PurchasedJun 2016
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Questions & Answers

tomsrolla

tomsrollaasked

NN-SF564W

how do you cook popcorn on this unit?

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi Tom, please refer to page 5 in the user guide.

elyse

elyseasked

NN-SF564W

I have dead cockroaches in the clock face, how do I remove it so I can clean them out?

1 answer
Panasonic
Panasonic Australia C.Panasonic

Hi Elyse, this is not something you can do yourself. It would need to be performed by a qualified technician. Please contact our customer service team on 132600 for further assistance.

Len

Lenasked

NN-SF564W

Which is latest model for Panasonic microwave oven ? NN-SF564W or NN-ST64JW?

1 answer
Raddy
Raddy

I'm not sure which is the latest model. Speak to someone at Retravision perhaps.

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