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Meagan V.Central, SA
Unsatisfactory product
Purchased Sept2018. Liked it because it didn’t have a turntable and was easy to clean.
From start did not cook as well as our old one, things took longer to cook or heat up. Persisted because thought just had to get used to it.
Door latch started playing up after 12mths, didn’t take it back as out of warranty. Now can’t latch door at all and therefore cannot get it to operate.
Would not buy again, will do more research next time
Purchased in September 2021 at The Good Guys for $212.00.
1 comment
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MalcolmPerth, WA
- 2 reviews
Good microwave system
Purchased 4/19. The microwave worked very well without any problems and was really impressed with no turntable. However the door latch/lock system has failed and I cannot now close the door. Unfortunately we have search the house high and low but cannot find proof of purchase. So exit microwave.
Purchased in April 2021 for $260.00.
1 comment
Panasonic Australia C.Panasonic
Hi Malcolm, sorry to hear about the fault with your microwave. Have you tried to contact the retailer directly for a copy of your proof of purchase?
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Not great
Purchased this microwave 5/8/2018, thought it would be better as it had no turn table which gave us more room, but didn’t realise that it had a mind of its own. You put food in it which you have been heating up for years pick your time and sometimes you can’t eat it because it’s that hot or it’s still cold.The other problem is when you go to open the door you press the door open button and it is delayed which is very annoying, these aren’t new problems this is from the start we just thought we had to get use to the new microwave next time I will do more research and will not buy one of these again.
Purchased in August 2021.
3 comments
Panasonic Australia C.Panasonic
Hi Tony, thanks for your review and sorry to hear about your experience with the microwave. Here are some tips and tricks for cooking in a flatbed microwave oven.
http://eng-au.faq.panasonic.com/app/answers/detail/a_id/41079/kw/flatbed/p/1638
Thanks for tips and tricks, but next time I will research my products better, if anyone wants to buy a microwave that is very inconsistent this is the one for you, don’t waste your money on this microwave
Contacted Panasonic through Facebook, they got straight back to me and offered a replacement microwave, same model seems more consistent this time carnt complain about the service Nicole was great
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Clint HSydney, NSW
- 4 reviews
- 1 like
New style of microwave and I like it
This microwave doesn’t have a carousel, just a square base. Game changer, you can fit more containers in it, and very powerful quick heating. Lots of great defrost features also
Purchased in March 2021 at Harvey Norman for $139.00.
1 comment
Panasonic Australia C.Panasonic
Hi Clint, thanks for taking the time to provide such great feedback on your microwave, how great is the flat bed technology!
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VinGreater Melbourne (Metropolitan), VIC
- 24 reviews
Everyday use
We have using this product for 6 months. Good for family use in everyday. It has huge capacity and features as well. Real good value for money. Will recommend to friends.
1 comment
Panasonic Australia C.Panasonic
Hi Vin, thank you for taking the time to provide your review
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rimsy k.Sydney, NSW
- 2 reviews
This is very perfect microwave
I really love this microwave its very fast and comfortable for modern cooking and design is also good as well as invertor technology and there is no plate so cleming is very easy.
Purchased in January 2021 at The Good Guys for $170.00.
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The reviewer stated that an incentive was offered for this review
MackSydney
Good, with a few caveats
I've had this for 6 months. It replaced a 20 year old Sharp that finally went ZOT with a puff of smoke. I bought it because I liked the idea of the flat bed & easily cleaned interior (with the exception of the sharp lip at the front) . I am a lazy bachelor; I use a microwave exclusively for heating a mug of milk (50 secs, twice a day) for my espresso, or various frozen bricks of TV dinners (3-6 minutes twice a week). I don't know if the lack of a revolve changes cooking efficiency. I've never tried anything more complex, so I don't need the sma...Read more
ll sea of hard to read preset buttons. I had become very used to the Sharp, where you simply close the door & hit the easy to find Start & it automatically goes for 30 secs on high or multiples of 30 depending on how many times you stab Start. This Panasonic does not do that. You have to spend a couple seconds finding the appropriate time button (simply an area of black glass illegibly marked in tiny mid-grey) then find Start. Irritating. I never got used to the position of "1 minute", "10 seconds" & "Start". These are my go-to commands, so I've marked them with ugly white marker circles. It is certainly no quieter than the old Sharp. The continuing fan for cool down never engages after heating for just 1 minute, but will for anything much longer. It annoys me sometimes, but it can be avoided by just opening the door. Another thing that distinguishes this unit is that having it sitting on top of my 1.6m high fridge puts the bottom corner of the door at face height; this corner is quite sharp & a bit of a hazard unless closed. Another result of having it sitting at this height is the design decision to have a 4cm gap below the door, so that you look at the unfinished galvanised belly pan & legs. Maybe for ease of cleaning underneath the front, perhaps? The Sharp simply hid this muck so it didn't bother me that much & looked much sleeker. The Sharp also had a nice blunt corner. This might not be an issue if the unit sits on a bench, where the opening door would clear the top of a waiting plate. The light inside could be a bit brighter, but I had become used to a non-functioning light for 5 years (told you I was lazy), so dim light is better than nothing, it's adequate. I am not sorry I bought it, it was a good price, and it performs just fine for what I need it for.1 comment
Panasonic Australia C.Panasonic
HI Mack, thank you for taking the time to provide such detailed feedback on your microwave. Sorry to hear it doesn't do exactly what your old unit did, but it is great for us to get your honest feedback.
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DrewQuakers Hill
- 2 reviews
- 1 like
Ours also caught fire randomly
We were satisfied with way it cooked and operated but while it was not in use we heard a bang and then heard the fire alarm and ran downstairs to smell electrical burning smell and see smoke coming out of the microwave. Very scary. I see we are not the only ones to have had this issue.
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praxidiceGold Coast
- 2 reviews
RUBBISH
Unit was defective out of the box. Faulty door catch which I discovered after googling is endemic to current Panasonic microwaves with hundreds of complaints. Panasonic destroys every semblance of credibility by advising 'we've never encountered that problem'. What passes for 'customer service' is in Manila, with all the problems typical of offshore call centres ... unintelligible, disinterested, arrogant, unhelpful etc. Clearly there is no such thing as quality control as a trained monkey would have noticed the problem .. it would be impossib...Read more
le not to have difficulty during packaging!!! This is the third flatbed Panasonic microwave I've had. The first died just outside warranty, second lasted three years and was replaced under extended warranty. This one will go back for a credit and I'll get an Ariston. Never again a crappy Panasonic product.Similar opinion? Write a review on ieatwords.com.au!
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RaddyMargaret River
- 5 reviews
- 4 likes
Noisy and uneven cooking
We have only ever used Panasonic microwaves and decided to try an inverter as opposed to the rotating plate variety. The first one of these we purchased from our local Retravision store made a terrible high pitched buzzing noise when we plugged it in. We tried it in several different sockets and then returned it to the store whereby they plugged it in and could hear the same noise. They gave us a replacement which sadly makes the same high pitched buzzing noise. It is obviously a design fault. Aside from the noise, it definitely does not cook t...Read more
hings as easily and thoroughly as our previous model with the rotating plate. We are going to keep this one because we are moving house soon and it will go in the garage sale but I definitely will go back to the rotating plate style of microwave. I will probably look at other brands as opposed to Panasonic because the high pitched buzzing drives us insane. You can hear it when you're in the kitchen even when the machine is not operating. It's like tinnitus. Disappointing purchase.1 comment
Panasonic Australia C.Panasonic
Hi Raddy, thank you for the feedback, you may find the following FAQ helpful in relation to the differences between the flat bed and turn table models and pointers for achieving even cooking. http://e... Read more
ng-au.faq.panasonic.com/app/answers/detail/a_id/41079/kw/cooking/p/1638Similar opinion? Write a review on ieatwords.com.au!
Caught on Fire When Not in Use
I really liked the microwave at first but after 18 months it spontaneously caught fire when it wasn’t even being used. We hadn’t used it for about 6 months because the door wouldn’t closed properly and so the microwave wouldn’t work (the same issue happened to my sisters microwave which was the same model). Luckily we were home watching tv when the microwave caught fire, otherwise it could have burnt our whole house down. I do not recommend and hope Panasonic recall this product.
1 comment
Panasonic Australia C.Panasonic
Hi Erin, please contact our customer service team on 132600 to discuss this matter further, we take is very seriously.
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HoovlerOneill86Redbank
- 3 reviews
Amazing
The microwave oven is of good appearance, suitable size and beautiful. Microwave oven is very good, many functions can meet a lot of needs, I have been looking for a good microwave, this is the microwave I want, this kind of microwave oven cost performance is really high, easy to operate, this is the perfect choice!
1 comment
Panasonic Australia C.Panasonic
Hi Hoovler, thank you for taking the time to provide your review on your microwave.
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SaraSouth Ballina
- 4 reviews
Solid Good Looking Microwave with Sensor Reheat that Really Works
Very nice microwave for this price. I am very impressed. It’s solid and very good looking. Came very well packaged in a double box. Just had to unpack it and put the turntable in it. Plugged it in and reheated lunch using the sensor reheat mode. It worked perfectly. Heated up the food in a multi compartment microwave safe dish. All food items were the right temperature.
1 comment
Panasonic Australia C.Panasonic
Hi Sara, thank you for taking the time to provide your feedback on your microwave.
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TanyaSydney
- 5 reviews
Easy to operate
Love this oven, it is very reliable, easy to use and the buttons are also easy to press. I worked it out without even using the manual. it is easy with preset buttons. I would recommend this microwave to anyone looking at different options because it is easy to operate.
1 comment
Panasonic Australia C.Panasonic
Hi Tanya, thank you for sharing your review about your positive experience with your microwave.
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snookySouth East Queensland, QLD
- 6 reviews
Cooks every thing evenly
This is a dream as it doesn't give bursts of heat off and on till the article is cooked, it just seems to go so evenly and no more cold or uncooked bits. I eat a lot of salmon and with a plate on top of the one I cook/eat it from the salmon comes out moist and perfectly cooked.
Its very easy to set and clean (no turntable)
1 comment
Panasonic Australia C.Panasonic
Hi Snooky, thank you for taking the time to provide the feedback on your new microwave. It is great to hear you are having such great cooking with your salmon.
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MattAustralia
- 5 reviews
- 2 likes
It works
This inverter microwave is a good appliance that I use on an almost daily basis. The setting are easy for anyone to understand. The flat bed is very east and quick to clean. The only downside is the sound when the microwave cools down is excessively loud, and sometimes takes several minutes to stop.
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No-MoreMelbourne
- 9 reviews
- 6 likes
Great!
I really like this microwave! No turntable means it's easy to clean. We use our microwave a lot. Food (or milk for a cappuccino) heat quickly and more evenly. The price is okay too. The only drawback is that the cook time has to be entered in increments of 10 minutes, 1 minute, 10 seconds. If the cook time is 7.5 minutes it takes 8 button presses to enter the cook time.
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MiraBrisbane
Seemed like a good idea at the time
Had a decent Sharp before this and decided to spend a little more for the Panasonic when it came to replacement.
I have hated this machine since the first moment we got it.
To begin with, I thought it was just us, so I spent a lot of time with the manual, making sure all settings were correct and we were using the correct mode for the job. All correct.
Conclusion: p*** weak machine.
Takes DOUBLE the time of our old Sharp to do the same jobs. Beeps during cooking as a warning which seems like it’s done (because it’s taken soooo l...Read more
ong, but nah it’s just a warning that it’s ALMOOOOOST done - also a lie). Uneven heating. Food tepid at best unless you want to spend the rest of your life waiting for it to be done. Over three months later and wishing every day I could take the damn thing back, but it was an exchange on an item we returned outside its warranty. (Felt like a kind favour from the manager at the time, now looking like a pricey curse.)Similar opinion? Write a review on ieatwords.com.au!
karoyAU
- 5 reviews
- 3 likes
Practical
Love this microwave, it has been the best we have had. The flat base with no rotating plate gives more room and heats food through. The quick choice options are great with turbo defrost my favourite it is a modern looking cabinet and fits in with our kitchen decor. Have had no problems with this microwave
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OztralianSydney
- 11 reviews
- 9 likes
GOOD SO FAR!!
Warming up food - drinks etc. seems to be slowly declining - that is not cooking as evenly as it did originally, I love the FLATbed design. So not having to fiddle around with and clean the old turntable. The LED light only just makes things visible - and needs to be brighter. Lighting was much better in my previous Panasonic microwave models.
Good looking design and easy to clean.
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Questions & Answers
tomsrollaasked
how do you cook popcorn on this unit?
1 answer
Panasonic Australia C.Panasonic
Hi Tom, please refer to page 5 in the user guide.
elyseasked
I have dead cockroaches in the clock face, how do I remove it so I can clean them out?
1 answer
Panasonic Australia C.Panasonic
Hi Elyse, this is not something you can do yourself. It would need to be performed by a qualified technician. Please contact our customer service team on 132600 for further assistance.
Lenasked
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Panasonic Australia C.Panasonic
Hi Meagan, we do apologise for the problems you have experienced with your microwave. Please contact our customer service team on 12600 for details on the nearest service centre.