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Reviews

2.7

11 reviews
5
(3)
4
(0)
3
(3)
2
(1)
1
(4)
  • Product Quality
    2.7 (11)
  • Return Claim MadeYes · No (11)
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Cyber Sam

Cyber SamSouth East Queensland, QLD

  • 4 reviews

Don’t touch it. It’s not real. Rip off!!

published
Product Quality
Return Claim MadeNo
4 comments
Permagard Automotive
Sonny M.Permagard Automotive
Cyber Sam
Cyber Sam
Permagard Automotive
Sonny M.Permagard Automotive

Hi Sam

all our customers details are generated by the dealerships then uploaded to our system from here we are able to verify customer warranty details. Sorry we haven't been able to assist you here.



Van

Van

  • 3 reviews

Recommend ceramic coating instead this product hasnt lived up to expectations.

published
Product Quality
Return Claim MadeNo
4 comments
Permagard Automotive
Sonny M.Permagard Automotive

Hi Thank you for feedback.

There are some issues with your paint work and I would like to arrange for one our technicians to address can you send me your best contact number

Van
Van

Hi Sonny, we have spoken before Ive emailed also. Best contact number is 0421817156 thanks. Van

Permagard Automotive
Sonny M.Permagard Automotive

Hi Van

I have tried calling that number, it is disconnected do you have another contact number please

Eugene

EugeneGreater Melbourne (Metropolitan), VIC

Not what I expected, feeling a bit depro.

published
  • +1
Product Quality
Return Claim MadeNo
2 comments
Permagard Automotive
Sonny M.Permagard Automotive
Permagard Automotive
Sonny M.Permagard Automotive

thank you I will call you

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Jack B.

Jack B.North Queensland, QLD

Would probably try a different product next time.

published
Product Quality
Return Claim MadeNo
3 comments
Permagard Automotive
Sonny M.Permagard Automotive
Jack B.
Jack B.

Thank you for the quick response - the bird poop mark has been removed by your repairer.

Permagard Automotive
Sonny M.Permagard Automotive

Hi Jack

Great, thank you. If at any stage you require assistance with your Permagard treatment please let us know.

Trent

TrentRichmond-Tweed, NSW

Great Product, poor application

published
Product Quality
Return Claim MadeNo
Debbie

DebbieSydney, NSW

  • 4 reviews

Very Dissapointing

published

I purchased my brand new Mitsubishi Pajero Sport GLS in March 2022, I paid $1900.00 for window tinting and protection of my New cars paint work. I went and purchased low Ph car wash and a new sponge. I started seeing swirl marks in the Duco, I previously had Polaris on another car and I have to say, I never had a swirl mark. I am incredibly disapointed that this product does not protect the cars paint work, when I look at my new car I could cry. If I ever buy a new car ever again, I'll avoid this product, the result and alleged protection is not worth the paper it's warranty is written on. If this product is offered to you, just be aware the product does not live up to the hype.

Product Quality
Return Claim MadeNo
5 comments
Permagard Automotive
Sonny M.Permagard Automotive
Debbie
Debbie

Can you please provide an email address and I'll forward my phone number

Permagard Automotive
Sonny M.Permagard Automotive
Kamal

KamalSouth East Queensland, QLD

Put to the test

published
Product Quality
Return Claim MadeNo
  • Verified customer

Promised a great car coating, but what a waste of money

published

Promised a swirl free paint on my demo Sportscat by the dealer, what a waste of money, could have coated it better myself . Car was full of swirls . im very unhappy with Permaguard results and i have a coated car to compair it to

Product Quality
Return Claim MadeNo
2 comments
Permagard Automotive
Brent R.Permagard Automotive
Glenn B.
Glenn B.

Hi Brent, thanks for getting back to me about my coating

Rob

Rob

  • 2 reviews

Permaguard Service

published

The service and product offered by Permaguard is truly outstanding . A terrific paint protection that lasts for life, guaranteed by a company of true professionals . In my view they are the example for others to follow!

Product Quality
Return Claim MadeNo
1 comment
Permagard Automotive
Brent R.Permagard Automotive

Hi Rob,
Glad to hear there is another Permagard happy customer. If you require any assistance in the future please email us at [email protected]

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Megan

MeganSouth East Queensland, QLD

Terrible

published

Bought new car and the extra they charge for permagard which I agreed to payment plan with dealer, can scrub my car and the dirt marks still are there after washing, even Mazda washed it after month service and the dirt was still on it, they acknowledged it seems to not to the job it’s supposed to and arranged someone from permagard to call to re do it, still waiting but cancelled my payment due to come out, not paying for something that’s not working correctly, I just want it removed and no I won’t be getting it re done, I’ll go without and save $1600 thanks

Product Quality
Return Claim MadeNo
3 comments
Permagard Automotive
Brent R.Permagard Automotive

Hi Megan, apologies for the delay but I had to do a bit of digging. I have since been notified by the dealership that you have not paid for the product. Can you please email me so I can discuss this matter with you further. [email protected]

Megan
Megan
Permagard Automotive
Brent R.Permagard Automotive
Shisir

ShisirSydney, NSW

New Audi Q5 Interior / Exterior treat with no significant difference.

published

I brought a new 2018 Audi Q5 in late November. This lady at Audi Center dealership was succesfull in selling me Interior vinyl, leather and exterior color protection which would keep dust away, take away swril marks after wash, repell water from surface and other listed paint protection. However, I cant notice significant difference between a non treated one vs mine. I Still see a lot of swril marks and water once dropped on the surface does not flow away easily leaving Swrill marks . I rang permaguard Warranty based out of Sydney and was asked to drop the Vehicle to be retreared back in December. But i still dont see any difference. I am again booked in for 2nd of March, lets hope for the best.

Product Quality
Return Claim MadeNo
See all Permagard Automotive reviews

Questions & Answers

Diane

Dianeasked

I had permaguard on my car 2 months after I bought my car, the car yard didn’t want me to do it as they said I wouldn’t be happy with it even though that’s what they use. I have noticed on a sunny day when I have freshly washed my car lots of scratches and cloudy white marks .Their is a M shape on my back door also streak marks on the car . It’s the driver and one passager door and bonnet .Very angry that my paintwork is ruined.Everyone tells me it looks bad but I wasn’t very happy when I had it done and now I know why the car yard told me I wouldn’t be happy because they knew it wouldn’t be good. I did ring not long after I had it done but I was told it’s not a Mercedes or a Bentley that I had to learn to live with it . It’s been 5 months since I’ve had it done and I can’t live with it l have a Mazda and it shouldn’t matter what I have the car should be 100% and it’s not.What can you do to fix it Was it not done proply Very upset

No answers
BargainBenno

BargainBennoasked

I had Permaguard applied to my car both the internal and external treatments last week by Lexus of Maroochydore. I only received a 1 page confirmation of the work. Was I meant to receive a car kit? And is there meant to be a warranty and how to look after the protection booklet?

1 answer
Permagard Automotive
Sonny M.Permagard Automotive

Hi

Thank you for your permagard inquiry.

You should have received your Permagard Warranty form the dealership which outlines all of the terms and conditions of your warranty and also explains the car care maintenance regarding the interior and exterior protection. Please send me your best contact details and I will speak with our account manager who will be able to assist with this

Phil

Philasked

Can I use a pressure washer to clean my Permagard treated car and then dry with microfiber cloth?

1 answer
Permagard Automotive
Sonny M.Permagard Automotive

Hi Phil

Apologies for the late reply as we deal with the current COVID-19 pandemic.

You can use a pressure washer to wash your car. Ensure that you use a pressure washer with a setting of 1200-1900 PSI as to not damage the paint work. Then go ahead and use a clean microfibre cloth to dry it down.

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