I was really impressed both times I have bought from Personal Digital the service has been really helpful, quick delivery and good prices.

I've been a customer of PD for a while but the other day I had the best experience ever with PD. I bought a 64gb gold iPhone 6+ with express postage and insurance. The order came on time as always with PD. Upon opening the package I noticed that the iPhone was right but it was the 128gb. I rang them straight away as I'm an honest customer and told them they had made a mistake. They informed me that the order was correct and because I have been a valued customer they gave me a FREE! Upgrade to the 128gb. It pays off to be a good customer. You will never get this from a retailer like JB.

Thank You PD for the great customer service.

Regards

Helpful staff. Order arrived earlier than expected and personal account info helpful in tracking the order. Good service and good prices. Thanks personal digital.

Purchased the iUSBPort2 that connects USB hard drive /USB stick to your iPAD. Great communication and a live person you can talk to. Delivery was quick. Highly recommended

I purchased an LG G3 D858 last month from Personal Digital (PD). I had shopped around online and PD had the best price. To confirm I had all the product details correct I spoke with PD customer service who were extremely helpful. My order arrived quickly and I will have no hesitation buying from them again. I highly recommend this company! Thanks PD!

Originally told the phone would be delivered on the 9th of November as it had sold out. It came on the 30th of October. This was for a very hard to get phone that sold like hot cakes. I wish everyone would over estimate their time of delivery instead of over promise and under deliver. Well done. Will buy again when time to upgade.

Ordered a mobile on a certain day, gave them a deadline to achieve, they advised they could achieve it, get to the deadline day, the product is nowhere to be seen,

ring them up, and the staff laugh and do not seem to care, when i am paying top dollar for a product- I EXPECT SERVICE.

Always Received best service, sometime stocks can be delayed but always kept me updated with progress of my order. i looked at some negative reviews below but i personally bever had any issues as bough more then 5 phones in last 3 years, always had best experience

I ordered a JBL PlayUp speaker which shipped quickly to me in NZ. Unfortunately the speaker was dead on arrival, so after a quick phone call and return of the faulty speaker another was on the way. Replacement works well - very happy with the speaker and service.

I bought a Samsung tablet which should still be under warranty.The screen has gone blank and the Samsung shop says it is a hardware problem - return to point of purchase.Over the last few weeks I have called Personal Digital numerous times and left a message and also emailed with no response. It wasn't even cheaper than anywhere else. They seemed pleasant enough when I purchased but now seem to have disappeared. I shall wait and see but otherwise shall just have to 3purchase again but from somewhere more reliable.
I have now been contacted and they have asked me to bring the tablet in for them to have a look.

I ordered a tablet to be delivered by express service and called them as well and they said that I would receive it on a particular day; However on the day of the expected delivery, I rang them as I had not received any email to say that they had even posted the item . I was told that they had been very busy and had not gotten to posting it (with the person giggling at the same time); And when I politely reminded him that I had paid for express delivery, he said that I could have my money back, without any apologies/explanation !

Arrogance in dealing with customers

The service was great. I phoned the company and my order was looked after by [name removed]. He was very helpful, even made the order on line for me to save me doing it. He estimated the delivery would be the next day - I was very sceptical! The mobile phone arrived within 24 hours as promised, really great service.
Easy to talk to and professional sales rep. He completed the order and the delivery was made exactly as promised.

I was pleasantly surprised, when I ordered on Friday, and got my handset deliver from Hong Kong on Tuesday following week. Despite some negative review, I did not have any trouble with this seller. When there was a payment error with my previous order, they were quick to contact me to offer to fix the issue, which I opted to get full refund, with no hassles.
Fast shipping, accepts Paypal with no surchage