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Philips Azur Steam GC4890 Questions & Answers
2 questions from our users
Paul Basked
Hi. We’ve had our Azur for a few years now as a faithful servant. But recently it’s been dripping water from the rear housing where all the connections are. Occasionally it trips the house electricity. I assume because the contacts have water on. I removed the plastic cover and inside the screws are rusty and it’s like condensation everywhere. Is there a fix? Is it dangerous. Should I get a new one. Thanks.
1 answer
Philips S.Philips
Hello Paul,
thank you for contacting us about your Azur Steam iron. We would really like to look into this for you and would you please give our Customer Service line a call in order for us to assist you further? You can reach us on 1300 363 391 (Australia) or on 0800 658 224 (New Zealand).
Kind regards,
The Philips Australia Team
Lizasked
My azur steam iron has been the best iron I've ever had but recently it appears to be leaking water as I use it. Water spurts from the filling hole and there appears to be very little or no steam actually coming out of the plate. The settings are correct and I have tried descaling but again no water came out of the plate so there is no improvement. Can you suggest a solution?
Many thanks! Liz
2 answers
No idea, sorry talk to Phillips.
Philips S.Philips
Hey Liz, thank you for your question. Our team would like to be in touch with you and advises you to contact us via 1300 363 391 and choose for option 1.
Kind regards,
The Philips Australia Team
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