FX FUGreater Melbourne (Inner), VIC
- 2 reviews
Same issue with all Phillips irons...
I have had a few Phillips premium irons over the years, and love them for the most part. I use filtered water in them, and they are well looked after. They generally last 5-8 years and then have issues with the drip-stop system. It's a metal disc designed to 'buckle' with heat and function like a valve once the iron reaches a certain temperature, letting the water flow and become steam. After time this system fails, the iron leeks water at lower temperature as the water cannot turn in to steam before the heat builds up.... My latest iron (4875) has just reached the same point in its life and the water leaking (during warm up) is tripping the household earth leakage device (RCD)- granted only occasionally but annoying....
Purchased in July 2021 for $150.00.
1 comment
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BrodieSouth East Queensland, QLD
- 2 reviews
Good Product
I love this Philips Steam Iron. It is light weight and easy to use. With different settings I find it the best steam iron in the market with complete value for money. Satisfied with the product!
Purchased in September 2021.
1 comment
Philips S.Philips
Thanks for the enthusiastic feedback, Brodie.
Kind regards,... Read more
The Philips Australia Team
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GrantWide Bay-Burnett, QLD
Irons Well, Rusts over clothes
We have always liked Philips irons as they seem to have a good reputation, and have lasted us well across the years. Unfortunately, this model doesn't meet those expectations. We started out happy, but three months in and its destroying out clothes with rust and calcium. Considering its meant to capture the calcium in a container to be removed this isn't good. We have had to continually rewash clothes and some we have had to throw out all together after ironing with this iron.
Purchased in November 2021 at The Good Guys for $119.00.
1 comment
Philips S.Philips
Hi Grant,
Thanks for sharing your review here. It's unfortunate to hear your new Philips iron isn't performing like you expected. We'd like to have a closer look into this for you, so feel free to re... Read more
ach out on 1300 363 391 (Mondays to Fridays: 9:00 am - 7:00 pm EST) for Australia and 0800 658 224 (Mondays to Fridays: 9:00 am - 5:00 pm) for New Zealand.Similar opinion? Write a review on ieatwords.com.au!
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josjos13Greater Melbourne (Inner), VIC
- 5 reviews
- 4 likes
Great Iron
Recently purchased this iron from the Good Guys. The iron works great. For work I wear polyester shirts (awful fabric) and they are not the easiest to iron and I have found the temperature control to be accurate and the iron doesn't stick to the fabric.... it passed the test.
What I like...
Temperature control is accurate.
The iron heats up very quickly
Great steam and extra steam when required.
Iron doesn't stick to fabric and glides well across the fabric.
Shape is good with a nice point.
Irons delicate and man made fabrics well.
Irons cotton/linen well....Read more
Purchased in May 2021 at The Good Guys for $95.00.
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Jitesh JSouth East Queensland, QLD
- 14 reviews
- 3 likes
- Azur Steam GC4856
- Verified purchase
Form over function
Sleek unit. Should entail higher performance. I seem to struggle with this iron. Good style, safety and quick steam production. However, I have had other cheapo irons that worked better. Update: thanks to this site, it seems we should have been decalcifying the iron. I will do this for hopefully better performance.
Purchased in March 2021 at Harvey Norman for $70.00.
1 comment
Philips S.Philips
Hi there Jitesh,
Thanks for your review. It's great to hear you like the style of this iron along with the quick steam production. However, we're sorry to read you've had other irons that worked bett... Read more
er. We hope the decalc will work and the Azur Steam will meet your expectations after that. If not, let us know. We'd be happy to assist you further with this.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Neal NSouth East Queensland, QLD
- 4 reviews
Currently shopping for an alternative
Very heavy iron, didn't think that would matter until I tried to use it. Seems to pick up the fabric as I move causing wrinkles and taking me twice as long to finish the job. I'm also not happy about the position of the buttons, very uncomfortable to use the spray and since it delivers such a tiny amount I need to mash this button constantly.
Purchased in March 2021 at The Good Guys Physical store for $99.00.
1 comment
Philips S.Philips
Hi there, Neal. Thanks for taking your time to write this review. We're sorry to hear that the product didn't meet up to your expectations. We like to get in touch and see how we can help. Please cont... Read more
act our colleagues directly here for further assistance: https://www.philips.com.au/content/B2C/en_AU/support-home/support-contact-page.html#n62Contact=HOUSEHOLD_PRODUCTS_GR%2BIRONS_CA We would like to hear from you.Similar opinion? Write a review on ieatwords.com.au!
ValSouthwest, VIC
- 9 reviews
- 5 likes
Great Iron
I bought this iron on the recommendation of a friend. I have not been disappointed. It does everything I need it to do and I have not scorched anything with this iron. The different settings are true to the fabric setting. Steam ample.
Love it. I had been using another brand for decades before I bought this Philips iron.
1 comment
Philips S.Philips
Hi Val. It's great to hear you've had a good experience with this iron, and we truly appreciate it you took the time to share it here. We hope you'll continue to enjoy this iron for many years to come. Kind regards, The Philips Australia Team.
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Charlotte PudneyAdelaide
- 6 reviews
So happy I got this iron
I have been awaiting an iron for over a year got given this at our wedding and its an amazing iron. It works really well on all types of fabrics. The settings are easy to use and the steam settings allow me to use the steam to my advantage. Also like how light the iron is for easy moving and ironing.
1 comment
Philips S.Philips
Hi Charlotte,
We appreciate the effort of sharing this with us. We're especially happy to hear the iron has been working so well on all types of fabrics. Happy ironing.... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
HunterKOORALGIN
- 3 reviews
- 3 likes
Excellent Iron
I bought this a month ago and it is brilliant, just the right size, not too heavy, very good steam, narrow toe, smooth gliding etc. etc. It matches my black gloss kitchen too which is good..its a really great looking style. The electrical cord could be longer, but it is adequate (Why don't the manufacturers make them longer to iron in the lounge when the cord is usually plugged in at ground level?). This is the best iron I've used, other than the steam generating ones with the big water units - I simply do not have the space to store one of those. Haven't used the decalcifying part yet but that is an added benefit. This is well worth the money, recommended.
1 comment
Philips S.Philips
Hi there, Hunter.
Thanks for taking the time to share your feedback with us. Reading your review makes us feel proud! thanks again for sharing this. We wish you all the best with your Azur steam iron.... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Philips Azur Steam compares to other Irons & Steam Generators
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FelicityComo
- 5 reviews
Such good value for money
This iron is the best I have purchased - certainly better value than some more expensive irons I have bought. It is so easy to use and the best thing about it is it does not stick to any fabric or mark fabrics. Not having to use filtered water is also really convenient.
1 comment
Philips S.Philips
Hi Felicity,
Thank you for taking the time to share your thoughts on the GC4865. We're happy to iron the iron has been working so well for you. Happy ironing!... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
LillypopsElizabeth Vale, South Australia
- 4 reviews
Average steam, super hot but steam isn't the best
Use this on all my shirts before heading off to work. It's easy to just pull out fill up with water and then plug in the power and iron but the steam dose not seem to come out of this unit as much as others my friends or famaly have. It also seems to take more time to get creses out
1 comment
Philips S.Philips
Hey Lillypops, thanks for your review.
Glad to hear the iron is very convenient for the most part. Concerning the steam, we'd recommend to use it 'semi-sparingly' for the thickest clouds, otherwise ... Read more
it could be that the steam runs out and the iron will need to warm up water again.Similar opinion? Write a review on ieatwords.com.au!
ClaireNEWTOWN
- 4 reviews
very good product
I was totally impressed by the product. Its really worth the price. very good product, it gives just professional finish to the cloths. Just keep in mind that it has 16AMP socket/power requirement which makes it unusable during power outages as gensets and inverters will not be supporting this iron.
1 comment
Philips S.Philips
Hi Claire,
Thanks for taking the time to share your love here. :) We're happy to hear just how much you enjoy using the Azur Steam. Enjoy your ironing sessions and all the best!... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Victor Liu
- 5 reviews
Great Iron!
This iron is the perfect weight and supplies the right amount of heat. All of my past roommates have commented on it and even offered to buy it off me because they love how great it is! I've had it for almost 3 years now and it works like new! I love how quickly it heats up. Doesn't stain my clothes. Gets wrinkles out fast and easy. Would highly recommend this product to any young professionals!
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Ingrid W
- 3 reviews
Good staff
I bought this product for more than 5 years, and I still use it. I was suggested by one of my friends. And I bought it from Myer, it is a good quality and easy to use. It’s a small one and easy to store. Always help the big family!
1 comment
Philips S.Philips
Hi there, Ingrid.
Many thanks for sharing this here. We're happy to hear the iron has been a great addition for over 5 years now. :) We appreciate your feedback and wish you all the best!... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
HinaSydney
- 6 reviews
- 1 like
Good
It's a good iron. I have been using this iron for 3 years now and no major problems so far . It never took long to heat up and very useful, safe and reliable. The only thing I found out is temperature control is not very accurate it should be more hot on cotton and is very low on silk.
2 comments
Philips S.Philips
Hello Hina,
We appreciate that you've taken the time to tell a bit about your experience with our Azur Steam. The temperatures are our guidelines to keep your garments safe, but if you've discovered ... Read more
you could amp the temp a bit for better results, then we're happy to hear you've been able to manage this that way.Philips S.Philips
Hi there,
We're grateful to hear that you're happy with the iron. As for the temperature control: we'd advise you to get in touch with our colleagues and have them look into it. You can call them on 1300 363 391. Thanks for the review! :)... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Philips Azur Steam compares to other Irons & Steam Generators
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MeldrewYea
- 11 reviews
- 5 likes
Does the job
I purchased this iron about 6 months ago. It does what it is supposed to do. Glides over materials smoothly. Uses a lot of water, more than previous irons I’ve had. But otherwise it seems to be reasonably well made. I can’t say it is a joy to use as I hate ironing. ☹️ But that’s not the iron’s fault. That’s the fault of some swine in the past that invented the idea. Lol.
2 comments
Philips S.Philips
Hi Meldrew,
We agree that ironing is not the most enjoyable activity to spend your hours on. ;) Therefore we're happy to hear it's doing its job efficiently! Thanks for the review and we wish you a nice day. ... Read more
Kind regards, The Philips Australia teamThank you.
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AttorneyPerth, WA
- 10 reviews
- 13 likes
Good iron
Purchased this iron in Jan from Myer to replace an old Philips iron that we dropped. It heats up quickly and irons easily. It is heavier than the old iron but still lightweight and easy to handle. We don't use the steam function though. It has been reliable so far.
1 comment
Philips S.Philips
Hi there,
We appreciate you sharing your thoughts with us here. Glad to hear you like the iron. :) ... Read more
Kind regards, The Philips Australia teamSimilar opinion? Write a review on ieatwords.com.au!
SaidSydney
- 12 reviews
This is perfect
My wife and I we were looking for a new iron for almost a year we found this iron few months ago as soon as my wife and I saw this iron we were in love with it it is perfect the way it irons our clothing is unbelievable super we have been shopping for a iron for a while before we found this before we found this we have been everywhere but we couldn’t find a perfect iron and now that we bought it we are not going to be wrong bragging about our new iron .
1 comment
Philips S.Philips
Hello Said,
We're happy to hear this iron made you this happy. :) Sounds like you're a great fan! Let us know if you have any questions about it alright? ... Read more
Kind regards, The Philips Australia teamSimilar opinion? Write a review on ieatwords.com.au!
gottaloveSydney, NSW
- 20 reviews
I tried really hard to love this iron
I really have wanted to love this iron but cannot.
I have really hated ironing using this and the pile just gets bigger
I have put up with the dripping and the poor performance for 5 years.
Time now to change brands and buy a better iron.
Maybe now I will stop procrastinating on the ironing.
1 comment
Philips S.Philips
Hi there, how are you doing? We're very sorry to hear you've experienced a poor performance with the GC4855, that really is something we don't like to hear. We, of course, would like to change this ex... Read more
perience. Could you, therefore, reach out to us on Facebook or Twitter? Me or one of my colleagues would be happy to help you in upgrading the performance of your device. Kind Regards, The Philips Australia Team.Similar opinion? Write a review on ieatwords.com.au!
Jason PBrisbane
- 4 reviews
Pleased I lashed out on this iron considering the iron we had was still functioning,but it was truel
The iron itself is easy to use and the steam function works like a charm which make ironing jeans and more difficult iteams a dream.As I am pretty particular about my appearance it makes light work of virtually any item like delicates, jeans and the like the steam function rips through,good temperature control as well.
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Questions & Answers
Ruby Masked
How do I clean the filter of the click & clean attachment of my iron?
1 answer
Philips S.Philips
Hi there, Ruby.
Thanks for reaching out to us. You can find the steps to clean your Philips Azur Steam iron correctly in the manual of your appliance. If the steps are not clear, or you've got other questions, we'd like to refer you to our product team for more information. You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.
Kind regards,
The Philips Australia Team
Robert R.asked
Auto shut off keeps happening what is the cause
1 answer
Philips S.Philips
Hi there Robert,
Thank you for reaching out to us. Please note that the auto-off function automatically activates when your iron has not been used for more than 10 minutes.
If this does not apply in your case, please feel free to contact our Consumer Care team on 1300 363 391 (Mondays to Saturdays: 7:00 am - 7:00 pm EST). Alternatively, you can get in touch via Facebook or Twitter.
Our colleagues would be happy to look into this for you.
Kind regards,
The Philips Australia Team
Asif B.asked
why my philips azur GC 4527 does'nt heat up?blue light on the handle blinks once when the switch turns on. after blinking one time there is no orange light turning on and not heating up at all.
2 answers
I'm sorry I can't answer your question because my iron is Azur GC 4800 model. It has a pink light that goes off when it heats up to the right temperature. Good Luck!
Philips S.Philips
Hi there, thank you for reaching out to us. We're sorry to hear you've been experiencing issues with your Philips iron. We'd like to help you get back to ironing as soon as possible. We recommend that you take a look at the suggestions found in the following link: https://www.philips.com.au/c-f/XC000013184/my-philips-steam-iron-does-not-heat-up-anymore. Additionally, feel free to contact our Consumer Support team on 1300 363 391 (Mondays to Saturdays: 7:00 am - 7:00 pm EST). They'd love to investigate this for you.
Kind regards,
The Philips Australia Team
Prices
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Philips S.Philips
Hi there, thank you for taking the time to share your experience with Philips Azur Steam GC4875. We are sorry that the iron seems to be leaking. If you require any assistance, please feel free to reac... Read more
h our product team directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help. Kind Regards The Philips Australia Team