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HR7762/90 (Black), HR7761/00 (White), HR7769/00 (Stainless Steel), HR7530/01 (Black)SamGold coast
- 3 reviews
Best multi food Processor
This has been a very good item to have in the kitchen as it sits on the bench without taking up much bench space. Great for grating cheese & carrot. Slicing sweet potatoes, potatoes, carrots, zucchinis, pumpkin, cucumbers, capsicum etc. Plus having a blender, grinder & a few discs for slicing, grating etc. Well worth purchasing this item. Plus parts are Dishwasher Safe on top shelf which is a bonus.
1 comment
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Svetlana M.Cheltenham
- 7 reviews
- 4 likes
Good one for the price
It does it work, the capacity fits my requirement, it`s very easy and quick to get vegetables sliced or graded with Philips Viva Collection Food Processor. It seems to be quite powerful - doesn`t struggle while working. A bit noisy but not too much. Very easy to clean and assemble. Love the machine overall. Would recommend.
1 comment
Philips S.Philips
Thank you for your kind words, Svetlana. We appreciate you took the time to write a review on our food processor. Kind regards, The Philips Australia Team.
Similar opinion? Write a review on ieatwords.com.au!
SKDPerth
plastic bowl just broke up
Plastic bowl just broke up while fitting the bowl to the motor unit. The bowl seems to be made of plain polyethylene rather than ABS plastic which is the standard. the motor unit is made of ABS, they should have used ABS for the bowl and the jar also.
2 comments
Philips S.Philips
Hey there,
Thank you for leaving your review with us. We're sorry to hear your bowl just broke. We like to see if we could assist you with this matter. Could you please contact our specialists at 130... Read more
0 363 391? They would like to see how they can help you out with this.Philips consumer care claimed the "Bowl is a consumable". Philips would not replace it. Don't understand how does bowl gets consumed in use?. Problem is that the plastic used by Philips for this food ... Read more
processor's jar is SAN (Styrene-acrylonitrile resin ) plastic, known to be brittle (see https://en.wikipedia.org/wiki/Styrene-acrylonitrile_resin, it mentions "SAN is ..... brittle in mechanical behavior") . This processor apparently does not comply with applicable Australian Standard AS/NZS 3350.1:2002 clause 21 titled Mechanical strength..."Appliances shall have adequate mechanical strength and be constructed to withstand such rough handling that may be expected in normal use", even though it was not handled roughly. When choosing the replacement food processor I will remember that bowls of Philips food processors are "consumable".Similar opinion? Write a review on ieatwords.com.au!
Find out how Philips Viva Collection Food Processor compares to other Food Processors
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CCCVictoria
easy to use, good value of money
easy to use, good value of money. versatile and good for daily use.
but need clean probably and air well, otherwise will left previous food smell especially dairy products, as it is plastic material not glass. price point is good value and can do many recipes and cooking make much easier.
1 comment
Philips S.Philips
Hey,
We appreciate you taking the time to leave us a review on the Philips food processor. We're happy to hear the food processor is working great for you. If you have any questions you can always reach out to us via Facebook or Twitter. ... Read more
Kind regards, The Philips Australia Team.Similar opinion? Write a review on ieatwords.com.au!
great
Great product. I bought it a few weeks back as we had some guests over and had to do a lot of cooking .... 0this food processor really mademy cooking so much easier and quicker ... it is so easy to clean as well ... i would highly recommend it.
1 comment
Philips S.Philips
Hi Ketaki,
We're glad to hear you're happy with it. :) Thanks for choosing one of our Philips devices and you know where to find us if you have any questions about it. ... Read more
Kind regards, The Philips Australia teamSimilar opinion? Write a review on ieatwords.com.au!
Could be better
I purchased a Philips Food Processor & while it works great the parts seem to break easily & require replacement. So far I've had to replace a black O-ring for blender which wasn't easy to get & now the lid has broken/chipped. I also wouldn't recommend the blender as it doesn't work well.
1 comment
Philips S.Philips
Hi Sam,
We appreciate you took the time to share your thoughts on the HR7761. Every bit of feedback is welcome! It sounds like you are not entirely happy with the unit, as the parts keep breaking. Ha... Read more
ve you been in touch with our call centre team about this already? Maybe they can help out! You can reach them at 1300 363 391. If you are not from Australia, please let us know so we can point you in the right direction.Similar opinion? Write a review on ieatwords.com.au!
TaznmatWarragul
- 5 reviews
- 2 likes
Excellent value for money, would definitely recommend purchasing
Excellent processing performance, great for making cheesecakes and slicing salad vegetables. Very versatile and able to be used for mixing, chopping, grating, making smoothies, whipping cream etc. All attachments fit in well and are able to be pulled on and off with ease. For the price of this food processor it is excellent value for money
1 comment
Philips S.Philips
Thanks Taznmat for sharing some thoughts on our HR7762/90. It sounds like your cooking is as versatile as the device itself! We could definitely see that a cook like yourself benefits from the plethora of attachments.
Happy cooking! ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
karenmaree
- 2 reviews
a real life changer
this was given to me for Xmas as i always wanted and needed it and our family's meals are so good...i have picky eaters but now they eat everything e.g vegies hidden and slowly we are showing them what they are really eating.I never thought that this would change how we do meals etc...i fully reccommend it to everyone
1 comment
Philips S.Philips
Hello Karen, thanks for sharing your experience with us and it makes us very happy to hear that one of our products has contributed to making life a little bit easier! :)
Kind regards,
the Philips Australia Team
Similar opinion? Write a review on ieatwords.com.au!
LeeNSW, 2560
- 13 reviews
Must have kitchen item
such a great product, easy to use, handy in the kitchen, works very well. My teenage kids love to make smoothies, they enjoy experimenting with various ingredients and they also love how easy the appliance is to use. I suggested the product to a friend for making baby food. The only issue I had was fitting it in a cupboard as I have limited space
1 comment
Philips S.Philips
Hi Lee, thank you for taking the time to review the HR7762/90 Food Processor.
It's great to hear you and your kids are so keen on the appliance and its ease of use. Experimenting with all kinds of... Read more
ingredients indeed sounds like a lot of fun. :) Thanks again for sharing your experience with us, Lee. We wish you and your kids a great week.Similar opinion? Write a review on ieatwords.com.au!
Find out how Philips Viva Collection Food Processor compares to other Food Processors
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PaulineGold Coast
- 5 reviews
- 1 like
Handy machine to use for fast food preparation and smoothies
I find the Philips Viva Food Processor a great help when I make my smoothies and salads. It saves me time and does the job well. For the money I paid, it was well worth it since it is much cheaper than the other high end models in the market.
1 comment
Philips S.Philips
Hi Pauline,
We like hearing our customers being happy with our products. Seems like the two of you are a great match! :)... Read more
Kind regards, The Philips Australia teamSimilar opinion? Write a review on ieatwords.com.au!
JaneoMelbourne
- 3 reviews
- 1 like
Good value for money
I couldn't believe the prices for food processors when I first started looking. This on does everything you need it to do and more without breaking the bank! Have not had any issues, holds a reasonable volume of food and has lots and lots of different attachments to suit any need.
1 comment
Philips S.Philips
Hi Janeo,
We're honored by your review. :) Thanks for sharing and we hope it will work perfectly for the years to come. ... Read more
Kind regards, The Philips Australia teamSimilar opinion? Write a review on ieatwords.com.au!
AshSydney, NSW
- 5 reviews
Good value for the versatility and small storage capacity
Good value for the versatility and small storage capacity. While I have mostly been using it to grind coffee and make smoothies I like to have the other options available to me if I decide to bake the occasional cake or for slicing. I can't comment on alot of the other functions as I have not utilised them.
I love that it is so compact as I have a tiny kitchen, though would be great if the blades etc came in a more compact storable container, so I could safely stack the rarely used ones in the back of a cupboard. Would also like to see a glas...Read more
1 comment
Philips S.Philips
Hey Ash,
Thank you for taking the time to leave such constructive feedback. We're very happy to hear that you found good use to your blender. Do you have a favourite smoothie? We're always looking fo... Read more
r inspiring new recipes. :) If you have any questions about your blender you can always reach out to us at 1300 363 391 if you're located in Australia and 0800 658 224 if you're located in New Zealand.Similar opinion? Write a review on ieatwords.com.au!
Leon ArundellDowner 2602, ACT
- 16 reviews
- 1 like
A very useful, good value food processor
Unlike many food processors, this one can also make mayonnaise and whip egg whites.
The direct drive unit takes up less shelf space than belt drive food processors, and hopefully will last longer.
The package includes a standard food processor with a chopping blade, aerating (whipping) blade, several shredding/slicing blades and a dough blade (which I haven't yet tried), plus a vitamiser and a small grinder that worked a treat turning chestnuts into puree.
The negatives are that:
* it's not clear whether the main mixing bowl is microwave-sa...Read more
1 comment
Philips S.Philips
Hi Leon,
Thanks a lot for sharing your feedback. We're very happy to see that the Food processor works so well for you. Have you already made some of your own special mayonnaises? ... Read more
As regards the mixing bowl, we'd like to advise you to call our product specialists. You can reach them on 1300 363 391 if you're located in Australia and 0800 658 224 if you're located in New Zealand. Our team is more than willing to find out for you whether or not the bowl is microwave-safe. They're also able to assist you with other possible questions. For now, we wish you lots of fun with your Food processor! Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
AJ000South East Queensland, QLD
- 4 reviews
Good Product - fragile / below average quality parts
For the money you pay - it is a good overall package. Unfortunately, I must agree with few low scores/review as I too fount the the parts are very fragile and doesn't have much life. I have already had the grinder jar replaced last year. Now I have cracked and leaking blender jar. Even worse the Blade unit started leaking and it dripped liquid into my motor, it now has burning smell coming from motor and it has tripped my electricity few times. Now I am scared to use it as I don't wan't electrocution. I only realised after last few uses that the blade itself has started leaking liquid into my motor.
3 comments
Philips S.Philips
Hi there,
Thanks for taking the time to review your Viva Collection Food Processor. We appreciate your feedback regarding this product, and we can imagine your concerns regarding the liquid leaking into the motor. ... Read more
We would like to forward you to our product specialists for help, and will send you a private message in a moment to gather some personal details in order to do so. Alternatively, you can contact our product specialists directly on 1300 363 391 if you are in Australia. Kind regards, The Philips Australia TeamIt's a shame I can't edit my rating. I would have taken a star off for poor service. I had exactly same experience as Florencia below. The consumer care team has wasted 16 day and I don't have any res... Read more
olution yet. They advised me that the issue has been escalated to better assist me. I have sent them pictures of damage, videos, receipts, photos of serial number and whatever else they had asked me on the very same day. After 4-5 email and 4 phone calls, I was told to take the product back to service centre for assessment. The irony is that the service station is only open from 9:00am to 4:30pm M-F. So they want me to take a part day off from work to get that doggy machine back to service station for them to see the damage that the video did not show. Or the other option was that they would arrange pick up (same hours though). I mean seriously? Everyone reading this would at least agree that food processor is the second most important kitchen appliance after cooktop. I still say for the money they are charging, its fair to say the product is 4 start, but if you take the customer service into account (with you will surely need as product is very fragile), a star or two needs to be removed. I am still following up on my case. I'll keep you'all posted. Thanks to everyone who have PM'ed me, hope i was able to help.Philips S.Philips
Hmm that's not what we like to see AJ. We've just sent you a private to look into this further. Hope to hear from you!
Kind regards,
The Philips Australia Team
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FlorenciaQueensland, 4870
- 3 reviews
A waste of money
When you use it just for a few seconds, not even a minute, It smells like if it is burning. You can´t get the texture of the humus for example, or any creamy texture, the blades are very short.
Both of them, the processor and the blender are terrible. My boyfriend gave it as a present for Christmas and I know is not too expensive, but for 750 Watts of power I would have expected something at least decent.
I went to Target to give it back but I was exeded on the 28 days you have to do so, otherwise I would have to sent it to Sydney (I´m in Cairns) and its not worth it.
Everytime I use it (like now) I think " Such a waste of money!!"
4 comments
Philips S.Philips
Hello Florencia,
Thanks for reaching out to us and telling us what happened. We take this seriously and we would like to follow up to check if there are alternative ways to resolve this. We will send... Read more
you a private message asking for some details. Hope to hear from you there!The Philips team wasn´t helpful at all, on the contrary I waste a lot of time speaking over the phone with representatives calling from Philippines who didn´t know a single thing about processors (the... Read more
y just follow instructions and ask you silly questions about how you use your processor) and also responding pointless e-mails. They sent me to return it to the shop I bought it, and of course, the shop didn´t want to take responsibility (and fare enough) because Philips wouldn’t return any money to them. So at today, I still have the processor, I´m more frustrated than before and angry cause you expect to be given some kind of solution when they contact you (yes, they contact you!) but no, you just you spend more of your time… for nothing.Philips S.Philips
Hello Florencia,
We've just sent you a private message. ... Read more
Awaiting your reply. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Philips Viva Collection Food Processor compares to other Food Processors
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JACQUISouth East Queensland, QLD
- 4 reviews
- 1 like
so far am happy with the level of efficiency
With a baby in one hand the functions really help my other hand with food prep when making a meal. The grinder function is great for blending meat into a baby food. The size is not overwhelming for my small kitchen but is big enough to help me make a meal for 3 adults. If I could perfect anything it would be to make the container sections glass, have the small grating and slicing discs that attache to one big plastic disc change to several big discs and have a safety switch on machine rather than having to turn main power of at power point. I did get it on sale and so far I am happy with the level of efficiency.
1 comment
Philips S.Philips
Hi Jacqui,
Thank you very much for your review. We're very happy to hear that you think our unit is efficient and it seems like the HR7762/90 is a practical machine for you. Great! Thank you too fo... Read more
r your feedback on how to improve the product, it is much appreciated.Similar opinion? Write a review on ieatwords.com.au!
Timmy TonsilNSW, 2024
- 10 reviews
- 5 likes
Overall nearly 2 thumbs up
It slices, dices and shreds well. The coleslaw I made was so thin it was almost store quality. My only gripe and its a minor thing is that the bowl has been disengaging from the machine, which causes it to turn off. Its light weight and for the price could not be happier.
1 comment
Philips S.Philips
Hi there Timmy, thank you for your review! 4 out of 5 stars is definitely not bad but if you ever feel like the issue with the bowl is getting out of hand, please know our team will be more than happy... Read more
to see how they can help out. You can get in touch with them directly through 1300 363 391. All the best! Kind regards, the Philips Australia team.Similar opinion? Write a review on ieatwords.com.au!
LannyBrisbane
- 3 reviews
Great value
This food processor performs well. Grates hard cheese slices leeks does biscuit crumbs. Very easy to use. Light weight makes it easy to move around the kitchen. Dishwasher proof. A good price for what you get. Would recommend to my friends. Even if it does not last long it is cheap enough to buy another
1 comment
Philips S.Philips
Hi Lanny,
Thank you for your enthusiastic review. We're so happy to hear that the unit works that well for you and we're hoping it will last a lifetime! Your kind words are much appreciated! ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
VanessaAvoca Beach
Worked for about 3 months
I bought this food processor in February as it was a Choice 'Recommended Product. I had only used it a few times but within about 3-4 months the motor would spin the blade around but wasn't crumbing bread crusts. Just spun them around without cutting them. Have sent it back to Appliances Online and still waiting for my refund. Now on the hunt for a new decent food processor. Why is it so hard?
1 comment
Philips S.Philips
Hi Vanessa,
What a pity to read that your food processor didn't work that well anymore. We can imagine that this is not the service that you would expect from us. If you need any help with choosing a... Read more
new product, we kindly ask you to call 1300 363 391 to get in touch with our product specialists. They might be able to help.Similar opinion? Write a review on ieatwords.com.au!
genXreviewerSydney, NSW
- 23 reviews
great little machine! lasted 3 years
it looked good, it was cheap to purchase, and lasted a fair while (for appliances these days).
it wasnt as powerful as it could have been, and it got stressed out blending almonds up, but for the price I think it was very reasonable.
yes i was never clear on what the other attachments did, but I could have worked it out with someone more experienced at cooking than myself
1 comment
Philips S.Philips
Thanks for taking your time to write this review and for sharing the valuable feedback. If you ever want to discuss the issue further, please call us on 1300 363 391.
Kind regards,
The Philips Australia Team
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Vanessa M.asked
Will a hr 7761 motor unit fit my hr7762 accessories?
1 answer
Philips S.Philips
Hello Vanessa, thank you for your question. For more information, please feel free to reach out to our product specialists at 1300 363 391 (Australia) or 0800 658 224 (New Zealand). They'll be happy to help.
Kind regards,
The Philips Australia Team
Subashasked
How to kneading dough
1 answer
Philips S.Philips
Hi there, Subash. You can find these details in the product manual: https://www.download.p4c.philips.com/files/h/hr7761_01/hr7761_01_dfu_eng.pdf. We hope that this answers your question and please feel free to reach out to us directly on 1300 363 391 (AU) or on 0800 658 224 (NZ), Mondays to Saturdays from 7 am to 7 pm.
Kind regards,
The Philips Australia Team
Subashasked
How to make floor
2 answers
Huh
Philips S.Philips
Hi there, Subash. You can find these details in the product manual: https://www.download.p4c.philips.com/files/h/hr7761_01/hr7761_01_dfu_eng.pdf. We hope that this answers your question and please feel free to reach out to us directly on 1300 363 391 (AU) or on 0800 658 224 (NZ), Mondays to Saturdays from 7 am to 7 pm.
Kind regards,
The Philips Australia Team
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Philips S.Philips
Hi Sam,
Thanks for sharing your glowing review of our HR7762/90. We're very glad to see you find it versatile and easy to maintain and use. That is really all we can wish for. :)... Read more
Kind regards, The Philips Australia Team