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Reviews

3.6

78 reviews
5
(21)
4
(32)
3
(10)
2
(4)
1
(11)
  • Build Quality
    4.3 (3)
  • Value for Money
    3.7 (3)
  • Ease of Use
    5.0 (3)
  • Cleaning & Maintenance
    4.7 (3)
  • Product is used
  • Noise Level
    3.3 (3)
  • Safety
    4.7 (3)
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Cathy K

Cathy K

  • 2 reviews
  • 1 like

I love it

published

This unit is perfect for me. I use it everyday either for either the blender or processor (or both). This was a Christmas gift from my daughter and I love it.



1 comment
Philips
Philips S.Philips

That's great to hear, Cathy! Have fun blending :-)

RoseyReviewer

RoseyReviewerGunnedah

  • 22 reviews

partly excellent / partly poor

published

All blades are excellent, multi-functional, sharp.
Phillips have decided to use a poor quality black resinous plastic on the base of the blenders (bowls), it wears out after only 6 months of low usage. It has a 2 year warranty, but Phillips are reluctant to cover the bowls, even though by Australia Consumer laws they have to.
Plastic shoot cracked when grating cheese.
multifunctionality
poor quality plastic wearing out after only 6 months

2 comments
Philips
Philips S.Philips
RoseyReviewer
RoseyReviewer

I contacted [email protected], but the did not respond about replacement part. After sales service really falls short.

French

FrenchSydney

Excellent customer service

published

I recently purchased this food processor and it has done everything i have tried from grating to smoothies to grinding coffee and making fresh curry paste. I can't fault it especially for the price. I also lost the main spindle inside the processor and phillips have sent a replacement free of charge!



1 comment
Philips
Philips S.Philips
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Well haven't had much chance to use it actually

published
1 comment
Philips
Philips S.Philips

Sorry to hear about the difficulties you’ve experienced. If you could contact us on [email protected] we’d like to get in touch and see if we can help you.

gh

ghAdelaide

  • 3 reviews
  • 1 like

Broke on third use

published

The third time I used it, to gently grate some carrots (applying little force) the metal grating insert popped out of the plastic disc and broke plastic off of the inside of the lid. I should have bought a processor with full metal discs. Ok other than the poorly designed disc and inserts.

Metal blade inserts are inferior to full metal discs.

1 comment
Philips
Philips S.Philips

Dear GH, Sorry to hear about the difficulties you’ve experienced. If you could call us on 1300 363 391 (Option 3) we’d like to see if we can help you.

Don't waste your $$$

published

I had this processor for about 3 months and it completely lost power, I was trying to process an onion to make a curry paste and it would not even cut through it. I was disappointed as I loved all the accessories it came with but I guess you get what you pay for. It was cheap.
The number of accessories
Not very powerful

srhardy

srhardyBrisbane, Queensland

  • 2 reviews

99% AS GOOD AS $500 MODELS AT 20% THE PRICE

published
Preethi2

Preethi2AU

  • 7 reviews
  • 1 like

Below average

published

Like most you I thought philips cannot go wrong! But I was quite dumb to think that way! I purchased this food processor from target and not happy at all. It doesn't process anything well, including pesto, any dips etc etc. I paid quite a bit and am just stuck with this bad appliance because I have no choice. Wouldn't recommend this product. I wish I could exchange it to something else !
The design
Expensive and poor results.

stuey

stueyVictoria, Australia

  • 11 reviews

Good machine for a great price

published

I've had this for about 6 months. Mainly use it to chop onions and vegies. Have also used it to chop prawns & mince to make wonton mixture. Also the blender is good for smoothies. I also use the whisk attachment to whisk fresh cream for icing, quick and simple to use. I haven't really used the other attachments but they are easy to remove and wash.
Simple and easy to use, machine holds firlmly to the bench, excellent price
Would be nice to have built in storage for the attachments

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Chubbeh

ChubbehSouth East Queensland, QLD

  • 10 reviews
  • 11 likes

Great value for light usage

published
3 comments
Philips
Alex S.Philips

Thanks for taking the time to write the review, especially valuable as you've used the appliance for several months! Philips.

VernonCook
VernonCook
barrywalkeruk
barrywalkeruk

My Blender is unusable because the plastic bit underneath the blade fell to pieces.

Sandra56

Sandra56South East Queensland, QLD

  • 44 reviews

Excellent product

published

Does what it says it does. Have used the food processor and blender components, the grinder component didn't seem to work very well, but will try again. It is possible that I do have trouble following directions. Thought it had a kneading attachment but not sure that it does. Great value for the price Use it four times a week. Coped very well when place dates in it and forgot to remove the seeds ie most of the seeds were ground up.
Value for money
Nothing really

1 comment
Philips
Alex S.Philips

Thanks for the review Sandra40. If you still have some questions later on, drop us a note here and we will have someone contact you to clarify.

Mei

MeiMetropolitan Adelaide, SA

  • 2 reviews

Great Machine for various cuisines

published

Have been using it for months but it never disappoint me, at least so far. Great for making mince, patties, mixing, juice, cream soup, etc. I specially like to use it to prepare meat patties, smoothies and soups like creamy pumpkin soup. It makes me creative in kitchen and my family like my new ideas for dinner. I would highly recommend this machine to busy mums who wish to prepare meals for family in an innovative manner.
Compact, efficient, save me a lot of time, reasonable price and a reliable brand for appliances.
Distance between end of pusher and cutter edge is bit wide, I have to cut the end bits by hand. But it doesn't really bother me as there must that bits to cut.

bellabel

bellabelAustralia

  • 5 reviews
  • 1 like

Its cheap price is deceiving

published

Love this. This was listed as number 2 or 3 in Choice Magazine's review and I was skeptical as it was so much cheaper than the others. Scored it on special at Harvey Norman for $98.
Was looking for something to do everything without the huge price tag; chop, slice, milkshakes, grate parmesan, beat cake mixes. This machine supposedly does it all (separate bowls) though Id be weary about doing dough as it is quite a light machine. Beats egg whites to perfection!
It doesnt take up a lot of space on the benchtop if you can store the accessories elsewhere.
I agree with the other reviews regarding hard to read manual. I disagree about some reviews and the Choice review about noise - its not invasive, it just makes the noise of a blender.

JosieJo2000

JosieJo2000Perth, WA

  • 67 reviews

Excellent food processor for the price

published
pablo_h

pablo_h

  • 10 reviews

Nice little unit

published
3 comments
pablo_h
pablo_h
Sandeep
Sandeep

Hi, Mainly, I would be making dough for indian bread. Is it a good choice for that?Also, I am worried about the locking mechanism of this product .. how does it function? Is "locking of lid" working properly for you?

Philips
Eva G.Philips
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Great machine very happy

published

I am happy with the machine, it is only new, but worried that the lid has cracked already and has not been overworked.. How difficult is it going to be to get a replacement..and it is only early days yet... I found the philips web sight difficult to find replacement parts.

The blender lid is cracking from the centre button... I feel there is a lot of pressure on the unit when using the cheese grater..and now I am having difficulty trying to organise to buy a replacement,, its possibly still under warranty..

2 comments
Troy
Troy

Does it come with a good warranty?

Philips
Alex S.Philips

Sorry to hear about the problems. The item comes with a 2 year warranty. Pls contact us on 1300 363 391 so we can help you. Philips Team.

binnie04

binnie04NSW, 2259

  • 4 reviews
  • 3 likes

Essential item for kitchen

published

We have used this food processor on a regular basis and has not let us down. It's easy to clean and easy to operate! Was very affordable for the quality of the processor. It has many attachments included. The instruction book wasn't fantastic but the attachments are easy enough to work out.
Simple to use
More informative booklet would have been helpful

Belinda Shayler

Belinda ShaylerAU

  • 3 reviews

Love it

published

Have used all discs and they are great. probably won't fuss with the chip cutter again but still ok. Great value for money and does everything I want. easy to clean and all dishwasher safe. reliable brand and seems durable. I use it almost every day and I must say i'm very happy with my purchase
inexpensive, lots of "extras"
chip disc not great

Page 4 of 4
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Questions & Answers

nggrace2002

nggrace2002asked

Viva Collection Food Processor

where can I buy this products & what price?

1 answer
Philips
Philips S.Philips

Hello there, thank you for reaching out to us. You can take a look where where you can buy one on our website: https://www.philips.com.au/c-e/ho/cooking/pasta-maker.html. If you have any further questions, please feel free to get in touch with our colleagues through the support page. :) They'll be happy to help.

Kind regards,
The Philips Australia Team

Vanessa M.

Vanessa M.asked

Viva Food Processor HR7761/00 (White)

Will a hr 7761 motor unit fit my hr7762 accessories?

1 answer
Philips
Philips S.Philips

Hello Vanessa, thank you for your question. For more information, please feel free to reach out to our product specialists at 1300 363 391 (Australia) or 0800 658 224 (New Zealand). They'll be happy to help.

Kind regards,
The Philips Australia Team

Subash

Subashasked

Viva Food Processor HR7761/00 (White)

How to kneading dough

1 answer
Philips
Philips S.Philips

Hi there, Subash. You can find these details in the product manual: https://www.download.p4c.philips.com/files/h/hr7761_01/hr7761_01_dfu_eng.pdf. We hope that this answers your question and please feel free to reach out to us directly on 1300 363 391 (AU) or on 0800 658 224 (NZ), Mondays to Saturdays from 7 am to 7 pm.

Kind regards,
The Philips Australia Team

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