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Vacuum Cleaners Buying Guide
Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
CarolHMaroochydore
- 2 reviews
Was good when working - lasted less than 2 yrs
Not happy Philips. I would have expected it to last a long longer than it did. It had little use as only a professional couple in a brand new house. I have regularly cleaned out the barrel and filter and to look at it, it looks brand new. Today it started making a flapping sound upon turning it on and producing a strong electrical burning smell.
4 comments
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kd79Mackay
- 4 reviews
- PowerPro FC8632/72
- Verified purchase
Does the job
For its price, I’ve been very happy with this unit. However, I only have three small rooms with carpet and a couple of mats so its not being heavily used or tested. After 10 months of use, still good suction. Whilst a bit annoying to clean, I would still choose a bagless machine if I had my time over to keep expenses down and minimise environmental impact.
1 comment
Philips S.Philips
Hi there, thanks for sharing the valuable feedback and glad to hear you like the product. :)
Kind regards,
The Philips Australia Team
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idira80Melbourne
- 6 reviews
powerful suction
has it for more than a year, i am very satisfied, it always give powerful suction. it also has several head for diferent purposes. i never had any problem. the only negative is the body is a bit bulky, so a bit hard to move freely, especially in small space.
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Joshnewcastle
poor dirt carrying capacity, clogs up after a couple of sessions
The vacuum clogs up after about 250ml of dirt in the canister and emptying it creates a big mess as you have to tip the dust into a bag/bin as opposed to a release-latch like in many Electrolux vacuums. The filter requires cleaning after each session and using it just becomes a (larger and more tiresome) chore. After a year of use (roughly 52 sessions), the suction is so bad, you'd get more vigor out of a dead donkey unless you set it to maximum. Even then, it struggles to pick up a feather and forces you to contend with the hazardous levels of noise that it seemingly has plenty of.
I'm hoping to ditch this machine off to some poor unsuspecting sod.
1 comment
Philips S.Philips
Hello Josh,
That doesn't sound too good, but we would like to thank you for your feedback as this is very valuable to us. It's a pity to read that the vacuum cleaner doesn't meet your expectation and... Read more
has lost it's suction power. Have you already tried the tips on following link? https://www.p4c.philips.com/cgi-bin/cpindex.pl?ctn=FC8632/72&dct=QAD&faqview=1&mid=Link_FAQs&refnr=0098868&scy=AU&slg=AEN&view=aa12_view_partial.htmlSimilar opinion? Write a review on ieatwords.com.au!
RonSydney, NSW
- 2 reviews
- PowerPro FC8632/72
- Verified purchase
Can't purchase Repalcemenbt filter kit
Tried to get a filter kit fro Target and Southside Electronics. Both say they are waiting on an order to come in. Why can't I get it from Godfreys where I bought it or from Philips?? This is most unacceptable, Without a good filter system the vacuum just does not perform properly.
4 comments
Philips S.Philips
Thank you for your review, Ron. We hope that apart from the availability of the filter kit you’re satisfied about our PowerPro Active. As for the spare part you’re requesting, we would recommend to co... Read more
ntact our call center, as they could point you in the right direction regarding the filter. Are we right to assume that you’re located in Australia? In that case we’d recommend calling this number: 1300 363 391 Kind regards, The Philips Australian TeamThank you. I live in Sydney. I phoned the number you recommended and was diverted to Southside Electronics. The kit is on back order. Maybe available next week. I live in hope.
Ron
Hooray. I got 3 filter kits from Southside Electronics. Get in quick for yours. The suction on this little unit is fantastic.
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Disappointing vacuum
Bought this Philips vacuum after the superseded model failed after 3-months. We only have a small apartment with minimal dust and no pets. The rubber seal within the plastic canister broke after one use and the vacuum lost its suction. It is very disappointing and we won't be buying a Philips vacuum cleaner again.
1 comment
Philips S.Philips
Hi Stephen,
Sorry to hear about the difficulties that you’re experiencing. If you could contact us on 1300 363 391 we’d like to get in touch and see if we can help you.... Read more
Kind Regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Just a customerSydney
- 3 reviews
Powerful suction for its size and lightweight.
I have the PowerPro Active with Parquet model. Impressive product and definitely is the bang of the buck. The build quality is above average. It's small, lightweight and yet with a huge suction power with 4 levels to adjust. It does suck up the carpet while you put it over half the power! It's bagless too and come with HEPA filter that is allergy friendly. And it also comes with 2 years warranty.
1 comment
PhilipsPhilips
Dear 'customer', thank you for your review. We're pleased to read you are happy with your Philips vacuum cleaner. If you ever need any assistance or have a question, please email us (pceinfo.australia... Read more
@philips.com) or if you prefer please call us on 1300 363 391! Have a great day. Kind regards, the Philips Floor Care team.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Nancyasked
Hi, I tried to buy a replacement filter kit as mine is full of mold and stinks. I called the above customer service number and was advised to call Optimum Electronics Solution. They gave me $15 for Motor filter, $6 for the exhaust foam filter and another $15 for freight, whereas Target has the whole replacement filter kit for $14. Unfortunately not available in the stock. Could you please advise where I can get one, which costs around $14-15? Appreciate your assistance.
2 answers
Philips S.Philips
Hey Nancy,
Please have a look here: http://bit.ly/2lCRnf6. If you click on the 'Target' button, you'll find the purchase link for your replacement kit. :)
Kind regards,
The Philips Australia Team
Mine has gone moldy and smelly too. And I always dry it out properly. Not very good at all when its suppose to be a washable component! Now I have to fork out for a new filter after following washing instructions exactly... Rubbish!
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Philips S.Philips
Hi Carol,
Thanks for sharing your experience with the PowerPro. It's unfortunate to hear what happened. We do take an occurrence like this seriously so we would like to get you in touch with a product team to discuss this further. ... Read more
We've sent you a private message and we hope to talk to you soon. Kind regards, The Philips Australia Team