Read also:
vintec 30 bottle wine fridge fisher and paykel wh8560p2 review mitsubishi electric 650l l4 mini french door fridge natures goodness grain free review where to buy spinaleze pillows vintec 30 bottle wine cabinet v30sgme smith and noble digital air fryerPhilips PowerPro FC8472/71 (page 2 of 3)
Vacuum Cleaners Buying Guide
Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
samki
- 2 reviews
- 1 like
work well
this vacuum cleaner has been well used for a few years.Although, it can be slightly bulky to maneouvre, the suction power becomes powerful again after the dust//dirt container has been emptied. Additionally, the filter and sponge need to be dusted and washed occasionally. Satisfied with the performance for the discounted price that it was purchased at
1 comment
Similar opinion? Write a review on ieatwords.com.au!
clivetanunda
- 2 reviews
- 1 like
Good but needs refinement
Found good suction but filter fills quick and
Power cord not long enough also
tips very easy on turning
Great system not needing bags and
Easy use of catchment box and easy to remove and clean
Roller head seems to be running on groung very light as it feels scipping while operating
1 comment
Philips S.Philips
Thanks for your review, Clive. This is some useful feedback and we're very happy to see that you enjoy using our Philips PowerPro.
Kind regards,
The Philips Australia Team
Similar opinion? Write a review on ieatwords.com.au!
RezaMelbourne
- 2 reviews
- 2 likes
light and powerful
this vacuum cleaner sucks very well ;). it has really good power, we normally put it on medium power for floorboard and on strong for carpets. it's light and easy to handle and we even vacuum the stairs with it as you can use it in standing position. we bought it as we trusted the Philips brand and it has paid off.
1 comment
Philips S.Philips
Hi Reza,
Thanks for being a fan! We appreciate you sharing your feedback here. We hope you have a lovely day. ... Read more
Kind regards, The Philips Australia teamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Philips PowerPro FC8472/71 compares to other Barrel Vacuum Cleaners
Know better, choose better.
S.knight
- 4 reviews
Gets the job done...slowly
For the price it is acceptable, does get the job done and is easy to use/clean. After a few months losing suction power due to air gaps around each connection part (anywhere that can be detached). Ok for small areas. Needs constant maintenance and cleaning to function normally. Good value for money just don't expect too much.
1 comment
Philips S.Philips
Thanks for your review, glad to hear that you are happy with the functioning of your vacuum cleaner! If you have any more questions or if you're experiencing troubles with the suction power please con... Read more
tact our local costumer service: 1300 363 391 (AUS) or 0800 658 224 (NZ). Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
A little disappointed
I thought when I bought this vac that it would have variable speed and a small brush attachment like my old one. Now cannot vacuum most of the house as the vinyl gets pulled up because it is so powerful. It is a good vacuum cleaner for the carpeted areas.
1 comment
Philips S.Philips
Hi Terri,
Thanks a lot for expressing your thoughts on this product. Although it's a pity that you are not entirely happy with the product. Still, we appreciate the honest feedback. Let us know if yo... Read more
u have questions or if there is anything else you need assistance with.Similar opinion? Write a review on ieatwords.com.au!
AnonymousSydney
- 2 reviews
- 2 likes
The best suction and not bulky
It is easy to manoeuvre. The head of the vacuum is not bulky. Actually makes it easier to have to vacuum. We have tiles and you can also use the brush function. It's a lot lighter on the arms as well, it doesn't strain them. It's small so you can store it anywhere.
1 comment
Philips S.Philips
Thank you for your review, great to hear you like the vacuum cleaner so much!
Kind regards,
the Philips Australia team.
Similar opinion? Write a review on ieatwords.com.au!
EdwardGawler SA
Puzzled
FC 8472 bought 4 months ago via a website called ... My Deal ..... no complaints until about 2 weeks ago. The great suction drizzled away to basicly none. The filter was gently cleaned after several uses regularly . The dust container emptied after each use regularly. We turned the unit upside down to find out the model number so we could make a complaint to Philips direct. Holy Moly, turned on the vac and guess what ? The suction returned . Not a good endorsement, but for now, it works ..... lol. Will keep you posted if the problem reoccurs. Philips Customer Service please note and look forward to an email reply .
Edward
Gawler South Australia
5 comments
Philips S.Philips
Hi Edward,
Thank for your review. We're glad to hear your vacuum cleaner is now working again. If you face any issues in the future, you can always contact us via Twitter or Facebook. We're available 24/7 on our social channels. :) ... Read more
Kind regards, The Philips Australia Team.Thankyou, but I chose not to subscribe to Twitter or Facebook, never have and see no reason why I would be interested in doing so in the future. I prefer contact via email .
Philips S.Philips
Hi Edward,
That's fine! If you'd like to contact our Australian colleagues via email we'd like to ask you to share the issue here: http://bit.ly/2jX3pSo. They'll reach out to you directly. You can... Read more
also give our local team a call via 1300 363 391.Similar opinion? Write a review on ieatwords.com.au!
DanTownsville
could have better filter moulding
Vacuum is good, cleans well but the blue filter housing/ moulding tab near the black pin keeps breaking, I have been through two of the filter packs in 6 months. Not really happy about that. Also, trying to get Phillips customer service to contact me back via email is a joke or maybe they do not have a customer service department. My opinion, save your money and buy something else due to cheap filter housing/ moulding design and no customer service whatsoever.
1 comment
Philips S.Philips
Hi Dan,
Thank you for your review. We regret to read about the filter tab that keeps breaking. We can imagine this is not ideal. We suggest contacting our customer service team directly to discus... Read more
s this further via 1300 363 391 for Australia or 0800 658 224 for New-Zealand. If you prefer to contact us via Facebook or Twitter, feel free to do so.Similar opinion? Write a review on ieatwords.com.au!
HappyCustomerSydney, NSW
- 20 reviews
Please don't buy a Philips Vac
Terrible. When you first but it great! So I get the good reviews in the first two months then it breaks. I took it back to target got a new one and it doesn't work. Got a third one and I just threw it in bin. Going to go buy another. Once the filter gets dirty it never works. You can scrub it over and over but mine cuts out and doesn't suck. So frustrating!
2 comments
Philips S.Philips
Glad to hear you loved it, at first. Of course, we're not happy to read you're getting frustrated by using the FC8472. You do not have to clean the exhaust filter. But you should replace it after a wh... Read more
ile. You can order a new exhaust filter under code number FC8058. Here you van find more tips about maintaining this product: http://philips.to/2hQWu9e/. If you keep experiencing these issues, please reach out to us directly. Thanks! Kind regards,It only lasts two weeks. Or three cleans then starts to short out. It's thirty dollars to replace I'm better of throwing it in bin and getting a Dyson. I know they have made them for this purpose to m... Read more
ake a fortune on filters but I wish you would stop selling, very tough on your customers. Anyway no probs I threw mine lolSimilar opinion? Write a review on ieatwords.com.au!
Find out how Philips PowerPro FC8472/71 compares to other Barrel Vacuum Cleaners
Know better, choose better.
GpsgirlBrisbane
- 10 reviews
- 14 likes
Great Suction
I am very happy with this little vacuum cleaner and was very surprised by the level of suction power and general performance of the machine! Not heavy to manuvere and felt it was reasonable priced at $149 purchased from Target! So far it is easy to clean and operate and I highly recommend it.
1 comment
Philips S.Philips
We're very glad to hear this and thanks for sharing!
Similar opinion? Write a review on ieatwords.com.au!
Trumpetbrisbane
- 10 reviews
- 15 likes
Brilliant and powerful. But....
Great little machine. Powerful suction and way better then any expensive vacuum we've ever owned.
But...
Once the filter is dirty and beyond cleaning, suction fails miserably.
Easy, buy a new one you'd think.
Good luck with that. Nowhere in Australia carries them except for Philips, and be prepared to pay astronomical prices and wait weeks to receive.
...Read more
1 comment
Philips S.Philips
Hi Trumpet, thank you for your kind words regarding our FC8472/71. We are glad that you are still very impressed by its power. It is unfortunate to hear that you haven't been able to get hold of new f... Read more
ilters that easy or cheap as you'd like. We do have a couple of addresses where they are sold and there are a couple of online vendors that offer competitive prices as well.Similar opinion? Write a review on ieatwords.com.au!
Horrible!!
Initial the vacuum works fine, just need to tolerate the noise, but after sometime it starts to lose suction. I though it was sometime wrong with the machine, then I realised the whole filter was block!! Then I start to look for a new filter in Singapore departments store, but nowhere is selling it. Then I need to go all the way back to the service centre to get the filter, it costs me 3 times more then what I used to pay for the bags. Really regret hearing the salesman that no maintenance needed for a bagless vacuum. Never want to get a bagless vacuum anymore. :(
1 comment
Philips S.Philips
Hi there, thank you for providing your feedback here. We’re sorry to hear the vacuum cleaner hasn’t been living up to your expectations and that the filter wasn’t available for purchase at local retai... Read more
lers. If there’s anything we can do for you, or you are still left with questions, please feel free to reach out to our local customer service or our team on Facebook or Twitter. They’ll be happy to see how they can help out. Kind regards, the Philips Australia team.Similar opinion? Write a review on ieatwords.com.au!
Started great but with its set of long term problems
I bought this appx 2 and a half year ago. I have had major problems with filter clogging. Tried washing and cleaning multiple times. After an online search have ordered a new filter which has not arrived in 4 weeks.
The joint at the aluminium hose also leaks air suction air making it less effective.
Godd vaccum for short term but i would have serious questions for long term use.
I am now in the market to buy a new vacuum cleaner, want to give it a last chance waiting for the filter to arrive...
1 comment
Philips S.Philips
Hello Adi. Thanks a lot for submitting your review here and for sharing your concerns. In the meantime, we would like to track the order. Could you reach out to us on 1300 363 391? We would love to help. Thanks.
Similar opinion? Write a review on ieatwords.com.au!
Need replacement filters
Have had vac for 22 months. Initially good suction but now I'm need to wash filter and sponge nearly every other time I vacuum or significant loss of suction occurs. I vac nearly twice everyday due to dog and kid. Where can I get replacement parts? I'm in rural NSW and target country doesn't stock parts.
1 comment
Philips S.Philips
Good to hear that you like our vacuum cleaner, Caroline. It's a bit unfortunate that you have to wash the filter and sponge after almost every time you vacuum, though. We would advise you to call 1300... Read more
363 391. They might be able to help you in order to find out where you can purchase these parts close to you.Similar opinion? Write a review on ieatwords.com.au!
Rochelle
- 2 reviews
- 3 likes
Most atrocious vacuum ever!
Have owned this 2 months now. Have to clean filter every 2 rooms due to lack of suction. To do this you have to disconnect hose then slide out the dust chamber and then remove filter. had a Dyson previously & only had to clean filter 6mthly. Difficult to change feet on this vacuum also. Thought we'd get as much satisfaction out of the $250 cleaner - now we're looking at relegating this one to the car vacuum & getting a decent vacuum for the house. This just makes the chore of vacuuming even more if a chore. Don't waste your hard-earned dollars in this product & don't be fooled by the good suction & quiet of the machine (comes with having to frequently turn it off for filter cleaning & foot changing.
1 comment
Philips S.Philips
Hello Rochelle,
Thanks for taking the time to write us your feedback. We're sorry the Philips PowerPro Compact isn't meeting your expectations. We can imagine this doesn't make vacuumcleaning an eas... Read more
y chore. It sounds like there might be something wrong with the suction unit though. We'd like to take a look at it. Could you please send us an email with details at [email protected]?Similar opinion? Write a review on ieatwords.com.au!
Find out how Philips PowerPro FC8472/71 compares to other Barrel Vacuum Cleaners
Know better, choose better.
Remya
- 2 reviews
- 1 like
Great Vacuum cleaner...!!
I bought Philips PowerPro vacuum a month back and am very impressed with the performance. It has great suction and pull in large pieces of paper and tiny bits of dust and pet hair at the same time. It has a large cord which makes it convenient to vacuum a big room.
This is a great product for a reasonable cost from Philips. I bought it for $140 from Godfreys .
1 comment
Philips S.Philips
Thanks for your kind words Remya! :)
Similar opinion? Write a review on ieatwords.com.au!
MaddieSydney
- 6 reviews
- 7 likes
Love this vacuum
It's lightweight, has good suction and is easy to empty. I purchased it based on good reviews and I'm glad I did and found it on sale for $99 so that was a bonus.
1 comment
Philips S.Philips
We're delighted tp hear you like this, Maddie!
The Philips Australia Team
Similar opinion? Write a review on ieatwords.com.au!
GidgePerth
- 4 reviews
- 5 likes
Great little vacuum
Bought today on a whim as I was getting tired of dragging around my large cyclonic vacuum. Have new thick wool carpets which shed like crazy. The Philips was so easy to operate and picked up all the wool balls whereas my old one just glided over them making the job take twice as long. Feels like a quality machine for the price and so far I'm very happy with it.
1 comment
Philips S.Philips
We are very glad to hear this! :)
Similar opinion? Write a review on ieatwords.com.au!
A steal
I purchased this vacumn for 119. I'm so happy my old one broke. This machine is brilliant. Its quiet, with a long cord and long handle so no need to stoop. I had my house vacumned including the Turkish rug in ten minutes. With my old cheap vacumn cleaner the rug alone took ten minutes. I almost didn't buy this as it was cheap priced but I trusted the brand and the design looked sturdy so I grabbed it. Soooo glad! Now provided it doesn't pack up on me, I've found my winner,highly recommend.
1 comment
Philips S.Philips
Hello,
We are very glad to hear you are so pleased with our product and would like to thank you for giving us your valuable feedback.... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
kerry
- 7 reviews
great little machine
Its an amazing little machine for the price. Under half the cost of the big named machines. Light and simple. No frills. Powerful suction.
1 comment
Philips S.Philips
Hello Kerry,
Thank you for your feedback and great to hear you are so pleased with your PowerPro! ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
akeseagusasked
i keep getting very bad electric shocks whilst vacuuming when i touch the metal retractable handle part of the machine. Is this just me or could there be something wrong with the vacuum? It happens on carpet and tiles. I was starting to think i may need a piece of rubber hanging off me like the cars in the past.
2 answers
if this is happening to you i would return it to your point of purchase or call the company you bought it from directly as this poses a serious health risk and may indicate a electrical fault. if i were you i would not be using this product again
Thanks. I rang company direct. they were very helpful and after speaking to safety team they have told me there is no danger it is only static.
Claireasked
I purchased a Philips FC8472/71 vacuum a few years ago & it is by far the best vacuum I've ever own. Unfortunately a clip on the inside of the flat brush which attaches to the metal tube broke. I have been searching for a spare part but I am not 100% what I'm actually look for. Should I look for the flat brush, the metal tube or are both attached together?
1 answer
Philips S.Philips
Hi Claire. It may be best to reach out to our product specialists for this. You can reach them at 1300 363 391, option 8 (for Australia), or at 0800 658 224, option 8 (for New Zealand)
DEBBIE STUARTasked
I cannot find a replacement filter for my Philips PowerPro4 anywhere in Australia. Could you please help me although it is cleaned often, it is clearly losing its suction quite considerably. The Philips online shop does not cater for Australians!!! Many thanks DEBS
5 answers
Hi Debbie,
It was available in target. Here is the link.
http://www.target.com.au/p/philips-hepa-filter-for-fc8761-71/55242608
Hi,
Also, the kit is cheaper but isn't always available..you should keep checking it to buy when it is available.
http://www.target.com.au/p/philips-replacement-kit-fc8635-fc8472/55242615?cstrackid=f1696781-2dcc-46bc-9a94-534f19be0e65
Sorry Debbie, I can't help you as we've disposed of it already. Good luck
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Philips S.Philips
Hi Samki,
Thanks for taking the time to write your review. That's very helpful for us and for our other potential customers. You know where to find us if you have questions. We wish you a very nice day!... Read more
Kind regards, The Philips Australia team