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Philips Sonicare DiamondClean HX9362/67 (Pink) Questions & Answers
2 questions from our users
STJasked
I have had my toothbrush for not even 2 months and it is already broken. The head doesn’t sit on right and it makes a lot of noise and just wiggles around but not really effectively connecting either the bristles to brush my teeth properly. I think I may have thrown out the warranty from inside the box but I would still have the email from when I bought it online.
I loved it when it was working but am disappointed that it’s already broken after not even 2 months use.
1 answer
Philips S.Philips
Hi there,
Thank you for sharing your review here with us. It's unfortunate to hear your Sonicare has stopped working properly. For further assistance, please feel free to reach out to our product team. You can reach them directly on 1300 363 391 (Australia) or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.
Kind regards,
The Philips Australia Team
Ash Dasked
Hi guys :) I really want to get the pink one! Is it really better than other toothbrushes though? For me when I saw it doesn't have an oscillating head it made me wonder, I think it's just a mind set I have gotten into?
Is it suitable / the best option to use with braces? (Getting next week). I really want to get the best toothbrush I can. Thanks
2 answers
Philips S.Philips
Hi Ash, great to hear you’re interested in our DiamondClean! It’s our top notch toothbrush with 5 programs which will take care of your dental health, you can read a few reviews of other users here if you like: http://bit.ly/2buMZd5. It’s definitely suitable for use with braces, you can check how to use the toothbrush the best here if you like: http://bit.ly/2buN2G2. Feel free to reach out to our team on Facebook or Twitter for more questions. :-)
Kind regards,
the Philips Australia team.
Hi Ash. Firstly good luck with you with your new braces. Please remember everyone is different. So my answers to you is this: Philips Diamond Clean was the best thing for me. Noticed it's amazing precision before and after my braces. My Orthodontist is satisfied with my clean teeth and I know my manual toothbrush would have not done the job. It's hard cleaning once your braces are on - that's not a lie - but this electronic toothbrush was amazing. I started with 'Clean' and then alternated with 'Sensitive' as your teeth can only take so much (meaning it has to get used to the braces). The Philips YouTube link says add toothpaste on the brush but I found it much better actually applying this on your finger directly all over the braces.
I cannot say if it is better than other electronic toothbrushes as I am a long standing client of Philips but as we have already taken the first step of improving our teeth positioning why not choose Philips to ensure you get clean between the brackets and between the gaps.
I know what you're thinking such a pricey gadget is it going to work - now that I have braces the answer is YES!
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