Pump Haircare Questions & Answers (page 3 of 3)

I also found the product useless. The company deletes you from facebook if you try to tell them you are having issues with it and funny - there is nowhere on their facebook page you can leave reviews - I guess that's why people are writing here.
It's also stripped the heck out of my colour. I sent them a facebook message and was promptly blocked.
I think the amount of UNHAPPY Pump Haircare users is a lot higher than they let on - they quickly delete any negative comments from their facebook page too... dodgy if you ask me!

They deleted my comments on Facebook too. I tried the growth shampoo and conditioner for a solid 4 months and found my hair was my more dry and brittle and ended up snapping. My hairdresser had to cut it shorter. I complained to the company on FB and they deleted my comments. I then researched the product and realised it is full of silicones which coat the hair and supposedly bad for your hair. Incredibly disappointed.

Def start using the hair mask at least once a week to help repair your hair.

I haven’t dyed my hair in a couple years so I can’t answer this honestly, but what is still on my hair it has not faded, it just seems to make the hair more shiny therefore bringing out the color more.

Absolutely WRONG Pump Haircare!! Ever since I started using your product, I will literally stand in a shower with brown water flooding at my feet!
The colour is the same as it's always been
The hairdresser is the same as it's always been
The product they use to dye my hair is the same its always been
The ONLY difference is YOUR PRODUCT
And when I tried to tell you on facebook, you promptly BLOCKED ME!
Disgusting behaviour and a very poor reflection on your company.

They told me that I can use the thickening shampoo and the growth conditioner together. I don‘t know the growth shampoo but I like the thickening one and I don‘t have to wash my hair as often as before using pump.

I noticed that as well, Rebecca. I went to message Pump on Facebook the other day and I scrolled up and saw my original answers to their hair questions. I used to wash my hair 3-5 times a week and now I wash it once on Sunday and once mid-week (Wednesday or Thursday, depending on what I'm doing).

I also just ordered the thickening range to alternate with the growth range so it'll be interesting to see how that goes!

You poor thing. Stop using all pump products and poor a glass of cold cow's milk on scalp and leave for a few minutes before washing hair.

Hi i use these products less the hair mask every 3rd day ..yes i did feel a little burn sensation, how ever i just massager it more ..the gold oil i only use once a week .more is not always best . I literally had a hair brush full of hair every brush, but not anymore .

Hi Kazza :) The thickening shampoo is great for fine curly hair but if you also want growth the thickening shampoo and growth conditioner is great choice as to what was advised for me and its working wonders!!

I wash my hair with it every second or third day. I use it pretty sparingly (medium length hair) and my first bottle lasted about a month and a half I think.

Great, thank you :)

I find that the shampoo lasts about twice as long as the conditioner. I wash twice a week and I ordered 2 bottles of shampoo, 4 bottles of conditioner, 4 growth masks and 3 liquid gold oils in the 20% off Boxing Day sale last year and that will pretty much get me through to this year's Boxing Day sale (I hope there is one!).

One caveat, I can't exactly remember how much shampoo/conditioner I had left when I ordered but at the rate I'm going through them, I'll pretty much need more by Christmas. I may order in the Black Friday sale if they have one just to be safe, from memory that was a 20% discount last year as well (the biggest discount I've seen in the 18 months I've been using the products).