Qantas Premier Platinum

The card seems to accumulate Qantas points regularly, though I don't check this. I chose this card for the travel insurance.

I'm not going to continue with this card because it is too hard to communicate with the company. The website is not all intuitive. There is no phone option to talk to a consultant. If you don't choose one of their two options, the call is terminated. Through experience and desperation, I've learned to choose the easiest option, relevant or not. I followed the instruction to report an unexpected SMS, thinking it was a security issue. It just wasted a lot of my time and they didn't know what I was talking about.

It didn't even occur to me this card wouldn't have applepay! This information should be really clear as I would never have got this card had I known. Such a fail!

Where to start ... It appears that neither Qantas not their developer ever seen online banking before, missing even the most basic functionality.
It takes 4 to 7 business days to pay the balance, or worse using the MANUAL debit order form (hello 1970) Transactions are not recognised in the total for days some weeks - so you never really know what the position on your outstanding balance is.
The comprehensive travel insurance ONLY cover you if you start AND end the trip in Australia..... so forget about planning an trip with stopovers etc that continues in other countries

I've been using this card for years and enjoyed the boost to my frequent flyer points balance but I am worried about security.
I have had 3 card changes in the last 2 years due to my credit card details being stolen. I shop regularly at the same places and this doesn't happen with my other cards so I'm not sure why this card is more susceptible to fraud and scams.
I think I would rather stop earning points than having my details sold online.

They couldnt care less of looking after their customers. After applying for the credit card i realized that I applied for the everyday instead of the platinum. I called the customers service to upgrade to platinum and with that I lost any entitlement to the bonus points. I cancel the card and they didnt even try for a second to fix the situation.

I have been with qantas for both personal and business reason for 2 years but I there is not loyalty or care on their side. Look like your talking to machines. I am happy to move to virgin as they rates are more competitive, their service is more human friendly

I applied for this card but it took 2 whole months to notify me of their decision to reject my application. I fulfil the basic criteria but they will not tell me why my application was not accepted. I think it is very wrong that qantas keeps sending out marketing emails so frequently if they are going to not approve the application & keep the reasons for their decision top secret. Rejected applications work against your credit rating

The "Details" on this card on this very page is misleading. This card does NOT work with the contactless payment (I tried Samsung pay and Google pay) it also does not work with any money management app (like moneytree or pocketbook). It has a TERRIBLE app and even worse monthly statement. In fact I will be complaining to the ACCC as to how misleading their payment info is. In short, the summary page only shows the minimum payment required but does NOT show the full payment required to avoid any late fees. You will have to scroll all the way to the bottom of the statement to find that. The app also does not show this. Such greedy practices

Contrary to the information provided on this product review website, the Qantas Premier Platinum card does not support Apple Pay. Very disappointing. Citigroup - please get your act together! It's nearly 2020 for heavens sake!

$299 annual fee after the first year, but can get 120k points split into 20k blocks for 6 months. If you travel a lot this card is great for you. Also, 2 x lounge passes a year and 1 point per dollar up to $10,000.

High annual fee but as a frequent traveller the Qantas points soon add up. Love the complementary lounge passes. Have various bonus point offers. Worth signing up if you travel a lot for work.

The application process was simple and approved in a timely fashion.

The bonus points was excellent with a reduced first year annual fee at the time.

A good card to help you get to your next trip sooner.

Relatively easy to apply and quick approval after submitting income documents.
Good sign-up bonus points on offer and received it as soon as the minimum spending were met. You also get 2 digital Qantas lounge pass. The annual fee is a bit high but discounted for the first year. Points earning rate is fairly average at 1 per $1 and quite a lot of restrictions on eligible transactions such as bpay, government, council, austpost, etc.

Applied three months ago. Telephoned every Friday for two months. Told someone would call me back that afternoon. No one ever called. When I tried to cancel my application what a problem. I am a millionaire and they have all my rental bank statements which is why I assume they could not understand them so just kept putting me to the bottom of the pile. Maybe employ people who know what they are doing.

Application was very easy from the beginning. Good bonus points on offer. I had only 1 issue where I was promised bonus points for submitting all relevant income statements extra. But was never awarded. But overall there are lot of card offers and I'm happy with the mobile app.

Deceptive offering, no rewards on any semi council or council or government, e.g like rates, etc.
NO rewards from credit card charging through BPAY.
3% charges on OS spend.
Dont bother try something else.

Application took a month to process and I had to follow up each time. Was promised a call back from a manager that never occurred. Case escalated to complaint with dedicated ‘case manager’ who also never called or answered on direct line.

Had this Credit card for a few months now, collecting lots of points for flights, great phone app provided by the credit card company to keep tab on balance etc