QBE Car Insurance Questions & Answers

Hi by mistake i put some number wrong in VIN what should I do

Is it possible to have my 0 (zero) demerit abstract for over 10 yrs from Alberta Canada, acknowledged by QBE for a reduction in insurance for my vehicle registered in NSW, Australia. If anyone knows or a rep from QBE can help with this please contact me at [email protected]

If I have logged a claim can I cancel the claim before it is written off and keep the car to fix myself?

Never ever again will i insure with QBE. I was run off the road by a lady on her mobile phone at warnavale. Plenty of witnesses. I was thrown 40 mtrs down the road & only suffered a broken thumb. ( Lucky to be alive ) Its coming up to 7 weeks & still no sign of my money. I received a letter to say it's been transferred to my account & still nothing. Proberly making interest off my cash. I'm on my second day As my bike is my only means of transport of paying for taxis. Also my apparel claim of $1500 was knocked back due to no pics of my blood stained clothing. I am a ex serving Army veteran with ptsd & to be treated this way in unacceptable. Please do not use there services. Next point of action is procediding with legal action against your accounts department.

Hi this probably sounds like a stupid question but what does a valid QBE CTP claim number look like (letters numbers format etc)?

Hey just wondering if someone could tell me what a valid QBE CTP (Qld) claim number looks like please? Thanks

Has QBE run an organisational analysis and diagnosis by an external agent to come to understand and change the conditions giving rise to the poor experiences uttered here by stakeholders?

Good morning my name is Ivan pickering and I have car insurance with yous through the Anz bank, and I've had trouble trying to get my car fixed, the who hit my car has finely given me a claim number which is MVI0506775 an he is insurance with RACQ. My contact details are [email removed]
thank you Ivan

Mortgage protection. Qbe do not honour policy.

when my car insurance is due No 713750446332

I had a accident a month ago with my car been a customer with QBE for the last four years and never had any problems now my first time is coming up and the customer service is just terrible the sending me all the time different answers I've been called few times to be told I get answer in between 24 and 48 hours I don't know what I'm what I have to do but that's ridiculous I'm out of the car and they only answer why I get from QBE is he going to contact you how long can you stay together paper for art figure 4 ride off car

hi what is you total loss department email address. the one gave me is not working

This is a general question about the claims and escalation process.

I've recently taken out a Fire, Theft and Third-Party Property policy with QBE. Noting the reviews here - the vast majority of which note extremely poor service, and a culture of victim blaming - I'm anticipating that if I ever need to make a claim, I will need to contact QBE, then their complaints Department, and then - when that inevitably fails - go through the FOS, and then (presumably) take them to the Small Claims court.

So, I guess the question is, knowing all of that in advance, is there any merit in simply not dealing with QBE at all, and taking them either straight to the FOS (or even straight to Court)?

What does "prove nil demerit points status" mean? Very confusing

My son is insured with QBE and he had his motorbike stolen on March 11th. A police report was filed within the hour and an independent investigator has filed a report at QBE’s request. It’s now five weeks later and nothing has happened except loan and insurance repayments are still being taken from his account. He is a full time student who is flipping burgers to pay his way and now he is paying the insurance and loan repayments for something he no longer has and he is forced to use public transport at additional cost.
We are now having to support him because of these increased costs. This is disgraceful and needs to be sorted ASAP. I have called 3 times and each time I’m told I will be called back, but it never happens.
What is the best option here, register a complaint with the ombudsman or do you think QBE will actually honour their obligation?

Hello my name is Lynn I have recently moved to QLD and re registered my car In QLD I have a QBE insurance for NSW how do I claim it back

What is the timeframe that QBE provides in order to investigate, decide and resolve all car insurane claims?

Can I speak to anyone in Australia?

Are there any cancellation of policy charges?

Just got insurance box a few weeks ago. Wondering about the parameters it's says to follow? I live in a semi rural area it's not all hilly but many areas are. Although I'm observing the speed limits and accelerating and braking slowly, I find it near impossible to stay under the 2rpm limit you set going up a slope, and obviously you brake more going down one than say driving on a flat. I'm just wondering if the box can tell when you're driving a hilly area versus a flat one? And also the difference with accelerating and braking in a 60km zone versus a 100km zone?