My subscription: DVDs & Blu-rays (1 out at a time). $12.99/month.
This means 1 out at a time. For many days I can only see this:
Discs sent to me
Looks like you currently have no discs out!
Make sure you have topped up your Queue so that we can send you a new disc as soon as possible.
I have 21 titles in my queue (and a few more they moved in the Reserved queue for whatever reason).
I have been trying to ask what their reason is to collect my money and give nothing but no reply, no disc.
Very unprofessional!

I love my QuickFlix. I have been with them for many many years. I have no issues. I live in a rural area, don;t go to the movies,not a lot on TV, so therefore I can sit at home and watch a movie from QuickFlix and post it back at my convienenace. A good value service

I have also have been with Quickflix since day 1 and this is the worst it has been. The website is unacceptable you cant update movies i have also tried to contact them but get no reply. They are willing to take my money each month but im getting nothing in return. It would be helpful if we were given some kind of a heads up just to give us peace of mind. Should we keep using this service im going to give it one more month and if by that time no response has been made i will have no choice except to cancel my subscription.

I’m also a long term customer but have just decided to terminate the relationship. Increasingly erratic behavior both with sending discs and the latest period offline has made the service too unreliable.

I noticed an unrecognised payment today and have since learned that this company has charged 9.99 per month since 2017 after a free trial that one of our children probably activated. We have never received an email or a single movie. This is at best unconscionable conduct.

Has anyone been able to contact Quickflix ... I'm over the standard response regarding the site ... long time customer .. not happy. Is the company still legit .. I've read lots of feedback regarding not being able to stop payments.. Can anyone give me a positive

I too couldnt get in for three days, tried today, all is back to normal plus there does seem to be some new movies to choose from and lots of good ones coming, maybe they were doing an update, lets hope it keeps up.

Does anyone know why the site won't load ? I have tried to access the Quickflix site from 3 different devices and two networks, and all come back that the website won't load.

Have been trying for 2 days to get on website, as I have just returned 2 dvds. I have been with them 9yrs, and have decided to stay loyal to them instead of going to Netflix or stan....my loyalty is rapidly diminishing. Great way to lose your customers

I've been receiving 2 DVDs a month from Quickflix for so long that I can't remember when I joined up. I've always received them promptly each month and never had a problem with viewing any of the DVDs. A great system with the two-way mail envelopes being so easy to use and not too long to wait for popular movies.

I have been trying for two days to access the Quickflix website and so unable to make further orders. I've tried phoning (08) 9347 4900 many times (number obtained from website and double-checked at each failure) not recognised or answering. Something terribly wrong - I've been a customer almost since the day they opened. What's happening!!

I received a new movie today from them, i also went to get in touch to see if they had received both movies i sent back (they normally email to say they have received movie back).I posted one back 2 weeks ago and haven't heard, so was getting worried the mail got lost, web site not found. So they have received at least one of the movies to have sent me another. I've been with them about 10 years, no problems at all. Will ride this out and see if the web page comes back up so i can add to my queue. I don't want to succumb to netflix or stan yet!!

Money came out of account last week. No movie or email. Not able to open website and no way to contact them. The phone number on my bank statement has been disconnected. Will be disputing charges and reporting the business.

Website is down and no idea how to contact them to cancel subscription. The service was ok and they sent out movies on time until this week. I saw previous reviews saying this happened before. Looks like they may not be around for much longer.

My subscription: Name DVD & Blu-ray
Details DVDs & Blu-rays (1 out at a time). $12.99/month.
This means 1 out at a time, not 0 most of the time and sometimes 1! I don't understand what happened and why at Quickflix so they are not giving the service they are supposed to.
In the past I usually received discs quickly and promptly. I understand Australia Post is not delivering as they used to but should that be a reason to not even try to keep their promise? Lately I've been lucky if I receive 1 title a week, usually not even 1. They stopped replying, no contact is possible via email or website.

They are not sending out movies, not answering messages. I am paying for nothing! They were quick to suspend my account when i went over on my credit card but they hadnt sent anything to me for 2 weeks preceding that then it took a week to start sending again then it stopped completely. NOT HAPPY QUICKFLIX

Nothing on my DVD lists have changed since 27/05. No response from help requests, and now the request won’t even send. The only way they can be contacted is via email