I've updated my credit card details as you requested . But still getting a message saying I haven't done this !! Have you got a phone number ??

I was with Quickflix for 6 years + They changed to not accepting phone calls and emails ONLY.The service went to the ' toilet ' and however I tried to contact them, they just did not reply or attempt to fix the problem. I see it as a company that just didn't move with the times, lost to the likes of Bigpond and Netflix..SAD that the management just plain ignored the customer..An old saying " a customer is NOT and interruption to your job, they are the reason you have one" ..was lost and forgotten. Quickflix, will become "quickbroke" ..

Absolutely appalled by this company. I had canceled my subscription over 6 months ago yet they still are taking monthly fees out. I have tried calling. Number is disconnected. And I have tried emailing. All I get is a response saying please confirm your details. I have done this on many occasions yet that's as far as I get with them. I've called my bank multiple times. Now I've had to cancel and block my current card and have a new one sent out.

I tried to sign up for a free trial thinking I would test the streaming app that was pre-installed on my new TV. The website deemed me ineligible but before long, DVDs began to arrive. I made sure there was no active subscription and removed my payment details but then to my surprise, my CC was charged $24.99. Didn't stream a thing. I requested a refund and was refused. Incredible. I will be disputing the charge and complaining to ACCC.

Their streaming service has a really small library (unfortunately they don't have rights to a lot of new titles ) Their DVD library potentially could be great, but very hard to get a hold of non main stream titles anymore and the popular ones take weeks to arrive and it's quite expensive in today's competitive market.

I have been with Quickflix for over 5 years. There services is shocking, you never receive the allotted Discs you pay for anymore. I feel I am being ripped off.

I have just recently found out quickflix has been charging me $9.99 for as long as I've had my PlayStation 4 and I haven't even used it in close to two years. I think they've been taking that amount for 2 years.

No Android TV app (seriously?). Android app crashes every time I try and cast a movie via ChromeCast/GoogleCast. DRM errors on playback (at least these are transient, unlike all the above issues).

The trial was a schmozzle: the Google Play promo code didn't work, and when I signed up for the general "free" trial anyway, they charged me. I see from the reviews here that they've a track record of doing this. I currently have a support ticket open to get that reversed, then I'm cancelling.

Quickflix's appalling service has got steadily worse since they went into administration last year. No call center service, very slow deliveries. So I've decided to cancel ... only to find that I can't access my account details! You have to wonder how much of this is deliberate attempts to desperately hang on to customers and keep revenues trickling in. It's a pity - my blue ray home theater will now be partly redundant, but I will not continue with this nonsense. Yes, next steps are complaints to ACCC and checking for a class action lawsuit for commercial malpractice.

I signed up to start the trial and it did not work. I was however allowed to watch the movie trailers. What a joke!

Small selection of movies, multiple errors, one was asking me to pay when i had credits available, another was after paying for a movie it asked me to pay again, another was not playing subscription movies. ..never ending problems and customer service replies after 6 days adressing one issue and ignoring others. Never again.

I haven't had any issues with them sending movies to be honest.

I just realised they changed their prices from 22.95 to 19.95 per month for 2 DVD's. But I have been getting billed the 22.95.

Sounds a bit suss to me...

I had the "DVDs & Blu-rays (3 out at a time). $29.99/month" package. The service was so slow, it was absurd. They rarely responded to my inquiries. Damaged discs were fairly regular. All in all, just about the worst company I have dealt with.

Twenty dollars a month for a selection of movies or tv shows available for free that are so old, and have been on free tv reruns over and over. For the pay per play movies go out and buy them when on special that way you can watch again for free and not be charged for each viewing.
Frankly I should of listened to my gut feelings before signing up.