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Reviews

5.0

2 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(0)
  • Value for Money
    5.0 (1)
  • Transparency
    5.0 (1)
  • Customer Service
    5.0 (2)
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Daniel Grace

Daniel GraceMetropolitan Adelaide, SA

High class customer service

published

I am dealing with a stressful situationin relation to my car recently been hit.
Chloe Berry the customer rep for RAA is outstanding. She made my day by takin g care of my issue in organising a loan car she took that extra step and ensured the car hire place called me back. Chloe was so understanding only if more people were that professional. Great experience

Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25Yes
Claim MadeYes
Claimant is the policy holder No
Claim Resolution Time1-2 weeks
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Sukie

SukieSouth Australia

Could not imagine better service

published

After a family member suffering a vehicle write-off from an uninsured driver, far away from home, RAA did the ground-work ... didn't say it was too hard, phoned the tow-truck company, analysed photos in lieu of assessment being an option, top job RAA!

Transparency
Customer Service
Value for Money
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder Yes
Claim Resolution Time2-4 weeks
Claim DateNovember 2022
Claim ApprovedYes
Car ModelHonda Accord 7th Gen
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