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Reviews

1.7

242 reviews
5
(23)
4
(13)
3
(9)
2
(22)
1
(175)
  • Product Quality
    2.3 (38)
  • Return Claim MadeYes (4) · No (32)
  • Customer Service
    1.7 (40)
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Tarn

TarnPerth, WA

  • 2 reviews

Upgrading

published

I am currently paying for a Samsung 9 plus, can I upgrade to the 10 plus that's coming out soon. It's only $4 extra more than what I'm paying now

Customer27

Customer27Wollongong

  • 18 reviews
  • 1 like

Terrible customer service

published
Kati

KatiMetropolitan Adelaide, SA

  • 10 reviews

Won’t shop again !

published

Won’t purchase again,as I purchased washing machine and two days after my warranty my machine stopped working so couldn’t do much as had NO Warranty! You would think a washing machines would go longer than 2 years!

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smok

smokCentral West, NSW

  • 88 reviews

3 times declined

published

Absolutely appalling service. I believe they highly mislead their customers by making them think they will be approved. Never again will I apply with this atrocious company. What a joke!

Angrybloke

Angrybloke

  • 3 reviews

All good until now

published

Absolutely horrible service, poorly treated by them

published

Customer Service

published

The customer service is disgusting. There's always rude woman on behind the phone. I find myself always interrupted when explaining something.

WORST POSSIBLE SERVICE!

published

i have had to wait 2 days at home for a fridge, today they went to the wrong house, now I am now being expected to wait at home yet another day! I spent the last 2 days cleaning out my fridge ready for my rental item! such poor service!!! I have put everything on hold for the past 2 days, should have been here today! I cant put almost half a week on hold for a stupid mess around from so called professionals.

I love there products, the service at the lake haven office is outstanding and the staff are very fr

published

The products are good I have bought a few things over the years, if there is a problem with them they replace then, the staff at lake haven are amazing girls who are helpful and friendly, I recommend radio rentals, I've gotten phones for Christmas for my daughters and just furnished my house with beautiful good quality white good a bed and TV and were all delivered at the time I moved into my house, I've been a customer of radio rentals for over 6 years and I think there great!

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Rennie

RennieGold Coast

  • 2 reviews

Finished paying for a fridge & now have to get a new one

published

Finished paying nearly $2000 for a fridge 4 months ago now have to get a new fridge again NOT impressed ! Will never use radio rentals again.

Jean

Jean

  • 2 reviews
  • 2 likes

Harassing calls about payment that comes out of my Centrepay deductions every fortnight

published

Sick and tired of weekly phone calls concerning fortnightly payments that regularly come from my fortnightly payment of Newstart . Tell them the same thing and get the same answer every week . Sorry we will get the manager to fix this up and yet still no resolution . I’m sorry I pay my fortnightly amount every two weeks the exact same way since beginning the contract, so why in the hell is this still continuing .

Gary

GarySouth East Queensland, QLD

Excellent service the team at ipswich goes well and beyond the call of duty especially Callie thank

published

All i will say don't go with anyone else they are brilliant and as a customer i highly recommend Radio Rentals.

chris

chrisadelaide

  • 4 reviews

Rip offs

published

U pay well above what product is worth i get 2 payments behind and start to pay double
But got 1 payment behind again due to energy bills speak to them who say they will send through info to drop payments due to hardship but never did. Next thing they r asking for more than required apologize but monthly payment not accepted they sent sheriff who heard our offer and couldn't believe the refusal. So they took mattresd fridge lounge which had been in for repairs 3 times and lounge still returned on a lean

There unfair

published

I thought they were good i rented of them for 2 years no late payments then when contract was over i thought i would rent somthing else but i got knocked back how unfair is that

TanR

TanRsydney

stay away - lease from more reputable companies

published
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Worst customer service

published

I have an Xbox with these guys the controller broke the first weekend of me having it they told me I have to fix it myself very bad customer service if you're renting products out at least have the decency to replace broken products

Rabhaw

RabhawCentral West, NSW

  • 12 reviews
  • 1 like
  • Verified customer

Fantastic

published

Great products and professional and friendly staff. I highly recommend this store. Will be getting more products from them in the near future.

  • Verified customer

Bullies

published

Ruined my credit report when I decided to not follow thru with sending all my details. Stay away. Works out to be 150% interest on payments.

Thorn 65 inch tv

published

Absolutely horrible 1 week after we finished paying of the Thorn 65 inch tv it stopped working. We paid so much money for it over the years I'm so angry.

patchy1970

patchy1970Greater Melbourne (Metropolitan), VIC

  • 6 reviews

STAY AWAY - Product has been repaired 3 times !

published
Page 3 of 13
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Questions & Answers

Angela

Angelaasked

My son droped his phone it was damaged is he able to get a replacement while still paying for it or a upgrade at no extra cost.

No answers
Amanda82

Amanda82asked

I be recently started a 48 month contract If I shorten the length of contract does that mean I pay less interest

No answers
Beverley W.

Beverley W.asked

Do you lease Set-top players /RECODERS

2 answers
Kimberly
Kimberly

In the 20 years I have using them I have rented and payed out different things from white goods to phones treadmills and god knows what else.

minni
minni

have you asked radio rentals?

Get an answer from our members and Radio Rentals representatives

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