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127 questions from our users

Burkey S.

Burkey S.asked

Can they walk in and take stuff back over week behind but willling to fix in 2 days or what happens



1 answer
Catherine
Catherine

No they


kate

kateasked

contract is not far from ending. anyone ever paid 1$ for there items and got to keep them?

2 answers
Catherine
Catherine

Yes I did my applephone when the contract ended I paid$1and keeper the phone but I would call then before it ends

Sue
Sue

Yes, every time.. I have been with radio rentals for nearly 7 years and have never had any issues but then again, I pay on time and never miss payments. I find them great to deal with




Kayleen

Kayleenasked

Hi just inquiring do you still have to pay for a product if you sign a contract before it's finished for Rent Try $1 Buy

2 answers
Catherine
Catherine

As far as I know yes you do if you have signed a contract and you have the product still must keep pay until his contract is ended when your contract ends can you pay $1 and then it's yours add are looking to the contract and make sure that you understand it also maybe contact Fair trading and ask for advice is well

Kayleen
Kayleen

Ok thanks


Joe A

Joe Aasked

When is radio rentals doing no credit check again in Melbourne Victoria



2 answers
The Answer
The Answer

Ring & ask them

Catherine
Catherine

So after a painful 4 months without a vacuum cleaner and going backwards and forwards with emails and phone calls between Dyson and radio rentals to get it fixed in the end I had to make arrangements to be sent to Dyson so it sent back today the 13th it come back supposedly fixed so with anticipation and excitement I plugged in it didn't work it made a noise and smoke came out of it not happy Jan


Nehemaia L.

Nehemaia L.asked

What time in the day do radio rentals deliver?

3 answers
Fired Up
Fired Up

This is a Review site. Get someone to ring and ask them .

george
george

any time after midnight

The Answer
The Answer

Whenever they feel like it


Karen E.

Karen E.asked

Hi I have been a VIP customer with radio rentals for 10 years and have paid off thousands of dollars in products, I recently applied for another product recently and it was five days ago and Boone has communicated with me have they changed their process frustrates

1 answer
Fired Up
Fired Up

Sorry, what is the question?


Karen E.

Karen E.asked

I have been a VIP customer with radio rentals for 10 years I have paid of thousands of dollars in products and recently applied for another product and thats was 5 days ago have they changed their communication skills cause I have heard nothing frustrated

1 answer
Fired Up
Fired Up

What did they say when you contacted them directly?


Faye B.

Faye B.asked

hi, was wondering if radio rentals had a cooling of period for phones and such?

2 answers
Tracy
Tracy

They do, however if they keep to it is a other story.And please be aware theybare fast when you owe them money, but when they owe you money it can take more then 4 months before you get your money back.

Fired Up
Fired Up

Do you mean a cooling OFF period?


Faye B.

Faye B.asked

Hello, I was wondering if you have a cooling off period on you rent to buy items??

1 answer
Fired Up
Fired Up

Not if then you ask twice.


Brandon H.

Brandon H.asked

Do you have to be 18 to rent?

1 answer
BJ_JT
BJ_JT

Unfortunately you do and this will be with all rental Companies to the best of my knowledge. The reason for that is because you have to considered an adult to be able to sign a contract.

There are also better places to rent items like direct appliance rentals. They can get you anything from JB HiFi or appliances online and they give you an answer within 4hours where these guys take up to 48 hours and charge more.


Shirley Whitehouse

Shirley Whitehouseasked

Radio Rentals & faulty products how to complain to ASIC regarding faulty recliner chairs which has been ongoing for the last 3 months. Trying to blame us for the chairs losing colour in one area only & that is the foot rest. They sent out a leather doctor who according to them it was because we did not clean them. The only area affected is the footrests on both recliner chairs Brand is Dixie Cummings & material is rhino leather. We were told the leather doctor's report said our carpet was dirty & we did not clean the chairs. Now I sent an email to the leather doctor & they are disputing what they emailed to Radio Rentals so I rang Radio Rentals again & I am waiting on the report that the leather doctor wrote to them. We are being fobbed off & they say it is our fault. We are so sick of this & we do not know where to go from here.

1 answer
bill bayley
bill bayley

fair trading .a current affair or ACCC


JACOB L.

JACOB L.asked

Im about to apply for a product when the contract ends am I allowed to keep the products if i pay x amount and how is the payment of the product calculated do I pay market value from the day I sighn the contract or do i pay second hand retail price from the day contact eg 36 month contract started 21/08/18 ends on 21/08/21 value of item 500 end of contract) ..(1000--when i entered the contract)

1 answer
bill bayley
bill bayley

ask Radio Rentals


Grewal D.

Grewal D.asked

Can I reclaim back my contract I made with radio Rentals

1 answer
The Answer
The Answer

ask radio rentals they wont answer you here


Mato

Matoasked

I'm renting a s10 will i be able to buy it at the end of my lease agreement and for how much

1 answer
Fired Up
Fired Up

But the answer is a phone call away


Gerry

Gerryasked

We are renting 2 recliners & washing machine from radio rentals & the 2 recliners are already fading in various places we have contacted them quite a lot & now they say the manufacturer is going to assess them soon I wonder what year how can I make a formal complaint about this issue the chairs are only 9 months old our contract is for 5 years from September 2018. Thank You Gerrard Richards.

1 answer
Fired Up
Fired Up

By formally contacting them


Rose P.

Rose P.asked

How old do you have to be to rent something

1 answer
micheal
micheal

18


Melinda R.

Melinda R.asked

Can I pay out my radio Rentals contracts early

3 answers
Craig Wallace
Craig Wallace

You can pay out your contract early, and, I would because the products and service are definitely not worth it!

george
george

you can

Fired Up
Fired Up

Simply ring and ask


Melinda R.

Melinda R.asked

Can I pay out my radio Rentals early

1 answer
Fired Up
Fired Up

Ask the company rather than a Review site


G.ss

G.ssasked

How do i check on how long I have left on my payments?

1 answer
george
george

contact radio rentals & ask them


camgower

camgowerasked

Anyone else had to wait nearly a month for an item still haven’t received

2 answers
Carlson T.
Carlson T.

My partner rents a washing machine from RR. It broke down in December 2018. RR picked it up to fix it. To this day we still haven't got it back, and my partner has still been paying for it.

george
george

yes regular occurance


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