Rebel Sport Questions & Answers (page 5 of 6)

Hi rebel I got a 50 dollar gift card gift card and I want to return it for my 50 back so is that allowed?

From Awtel

Hi

I recently purchased a pair of soccer boots and used them one time and realised i bought a size too small. i was wondering if i would be able to exchange these for a bigger size.

Hello, I was browsing through the store and settled my mind on a certain piece of clothing and when looking through the sizes confused another design with my correct size for being the same shirt and bought the wrong one only realising once I got home, can this be refunded?

Hi
Bought a pair of shoes from Rebel sport. Paid for item at counter. Sales girl charged $99 but item was $89. Checked with sales person to make sure . They refunded the $10 but if we didn't question the price we would have paid $99 for item. What's the policy in this case?

Hi. I purchased 2 pairs of Asics Gel kayano for my husband 7mths ago. 1 of the pairs he wears more frequently has a hole in them.
Is there any kind of warranty on these shoes?
I have my receipt via afterpay.
TIA

Hey, I bought a Fitbit Charge 3 somewhere late February (I got the price dropped because it was more than it was at Officeworks [$248-$198])and used it for 1 month and 20 days but due to faulty ness I returned it and got a Garmin Vivofit 4 and got $39 back. It’s been 10 months now and it has been faulty for about 2 weeks. When I sync it normally, I would get the weather for the next 5 days before I have to sync it again but suddenly it became only for 3 days and now 2. The suddenly after 5 days I synced it and the weather wasn’t coming up. I synced it for 4 times again but it didn’t work and then it worked after a while when I did it for the fifth time and then it happend again and I restarted GarminConnect and restarted phone and it didn’t work. And every Time I synced it the Bluetooth would disconnect and I went to settings and it still wasn’t connected so I disconnected it and connected it. It worked but it’s still cutting the Bluetooth connectivity and I can’t stand this faulty ness. Can I return it back, I got it in Canberra, Rebel Sport Tuggeranong I have my receipt and it has 1 year warranty, ThankYou so much if you could help me and reply!

My husband was buying shirts from rebel sport online. When it came to payment he put in his two gift cards ($100 worth) and tried to pay the remaining $18 with his credit card. The credit card wouldn’t work ( even though there was plenty of money in the account) so he pressed the PayPal option. But PayPal took the entire $118 out our account and not the gift cards and now the gift cards say no balance! He didn’t even get to use them! What do we do now?

Hi, just wanted to see if I can return a Garmin watch after using for 4 months?
I am not happy with it. Would like to change to a Fitbit watch instead.

Hi there. I recieved some Under Armour runners for Christmas 2022. I have worn these for the last 3 weeks or so and they have caused considerable discomfort (plantar faciitis). We have evidence of purchase however I have worn them intermittently for the last 3 weeks. I was wondering if I could come in and exchange these or is it too late to organise this as I have worn them? Any advice would be appreciated. Thanks, Tim

Hello, I purchased a pair of ASICS gt2000 on 9/1/20 from Highpoint, they seemed fine when I tried the one shoe on but when I took them home and put on the other shoe I found that it was tight across the toes. I put on thin sox and did some walking on the treadmill and when I took off the shoes my feet were red. I think I may need a half size larger. Is it possible to exchange for a larger size? Thanks Shirley.

We bought Goldcross Adult Motion bike on sale and assembled and tried it, it broke near the chain within 10 mins. Can we get refund or get another one?

Hi Rebel Team
I purchased a Fitbit Versa yesterday from a Adelaide Store and i have now seen the exact same product on sale at Officeworks for a substantial amount cheaper.
Will you offer a refund of the different amount at all or am I better of to get a full refund?
Thanks

We bought a $300 bike from rebel before Christmas and now there is a 50% discount. We were wondering if we could get the money we lost back.

I purchased some Nike slides in Feb 2018. I have the original receipt. They have been in the box unworn & unused (b/c they were too big for my son). I gave them to him for Xmas, but inside the box I have 2 left foot slides and one in a size 7 & one in a size 8, so they are unfit for purpose. The return policy seems to say there is no time limit for faulty items, is this correct?

I bought a Garmin Vivoactive last week that I have changed my mind on, am I able to get a refund on this product? It is still in the box and I have the receipt.

Hi, on Friday 30th ( Black Friday ) I went into 2 different stores searching for softball/ baseball items for my son. Nothing was on sale, I purchased what he needed and spent over $200, to then 3 days later receive a email for 20% store wide sale online on fully priced items. I could of save a large sum of money. Feeling extremely ripped off. You would think someone in store would be kind enough to suggest to wait a couple of days as a sale was happening. Do you have a procedure for customers if this happens ?

Hi. I purchased a pair of ASICS 800XTR shoes on September 23 via Rebel Online for 195 dollars. I have worn them twice to and from work. I find they are too soft in the heel and are causing knee pain. I want to return them for a credit and get the ASICS 195TR which are 75 dollars cheaper. Is this possible if the shoes have been worn? I have the box and tags etc. If so do I take them to Rebel Sports Adelaide store for assessment to see if they are returnable?

I bought an item in New Zealand Store while on holiday, can I exchange or get store credit in Australia?

I purchased a pair of pants last week and they didn’t fit me, so I was just wondering if there is a time limit for when I can exchange them? as I cannot take them back myself until next week.
Thank you

I bought a pair of shoes via the Rebel sports online store. I received them and tried them on and they felt comfortable so wore them and 20 mins later I had a blister on the side of my arch. Am I able to return these?