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Rheem Continuous Flow 27 (874627)
Bipolar works when it wants to
Unit is 5 years old
Works when it wants to
Error 11 code keeps showing
Contacted Rheem on 4 occasions
To no help at all send technician no one shows
Just going to change to a Rinnai
Must be a problem unit if other people showing up with same codes
Purchased in January 2021.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
bought and fitted it just 6 weeks then failed in use hot water,Model display"11"
Rheem27,874,876 seris,627 models. we bought and was fitted on 30/aug./2013,just use 6 weeks,get problem,the water come hot,after 5 second back to cold water, the model display "11", can't shower,my familly just 2 adult and one baby.
I called Rheem,they ask me to check the water and gas,water no problem and gas meter pressure is 1.38kpa,the model need 0.91 gas meter pressure,so my house gas is size up,but they still ask me to upgrade the gas meter first,if not maybe I need to pay $150.......
didn't think why before one and half months no ...Read more
2 comments
Rheem A.Rheem
Dear yanggy,
In regards to your review, our Customer Service Investigations team would like to follow-up on this case. Could you please send your contact details through to [email protected] so we can assist you? Thank you.
These systems unfairly get a bad wrap. After reading all the (bad) reviews, I found a common thread - incorrect installation! So, we proceeded with a Rheem 27 in our new house. But we ensured we put a... Read more
dedicated line (untempered) to the kitchen, ensured the flow-rates of our taps/showerheads would not be too low such as to prevent the system kicking in, and ensured we had higher quality insulation (Armaflex) to the ensuite which is a longer distance away from the unit, etc. Then, hey presto, it's hot hot hot! Very energy efficient method of hot water for your house - but I would recommend Rheem communicate the best practice installation requirements better to consumers who can in turn insist on these provisions to be made by their builders.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Paulwasked
Have a new Rheem continuous Flow 27 water heater installed which works great but can't adjust the temperature from 55deg to 60deg. Adjustment goes from 55deg straight to 70deg. (too Hot)
1 answer
Rheem A.Rheem
Dear Paulw
Thank you for your enquiry. In regards to your question, we highly recommend that you contact our customer service on 13 10 31, our customer service team will be able to advise accordingly
Kind Regards
Rheem Australia
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Rheem A.Rheem
Dear Khaled
We are sorry to hear about your experience and our customer service team would like to investigate the issue. However, we cannot obtain your information given the limitations of this web... Read more
site. If you could please email your contact details through to [email protected], referencing this review, our team will be able to assist you accordingly